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Trac Ticket Queries
Table of Contents
In addition to reports, Trac provides support for custom ticket queries, which can be used to display tickets that meet specified criteria.
To configure and execute a custom query, switch to the View Tickets module from the navigation bar, and select the Custom Query link.
Filters
When you first go to the query page, the default filter will display tickets relevant to you:
- If logged in then all open tickets, it will display open tickets assigned to you.
- If not logged in but you have specified a name or email address in the preferences, then it will display all open tickets where your email (or name if email not defined) is in the CC list.
- If not logged in and no name/email is defined in the preferences, then all open issues are displayed.
Current filters can be removed by clicking the button to the left with the minus sign on the label. New filters are added from the dropdown lists at the bottom corners of the filters box; 'And' conditions on the left, 'Or' conditions on the right. Filters with either a text box or a dropdown menu of options can be added multiple times to perform an Or on the criteria.
For text fields such as Keywords and CC the -
operator can be used to negate a match and double quotes (since 1.2.1) can be used to match a phrase. For example, a contains match for word1 word2 -word3 "word4 word5"
matches tickets containing word1
and word2
, not word3
and word4 word5
.
You can use the fields just below the filters box to group the results based on a field, or display the full description for each ticket.
After you have edited your filters, click the Update button to refresh your results.
Keyboard shortcuts are available for manipulating the checkbox filters:
- Clicking on a filter row label toggles all checkboxes.
- Pressing the modifier key while clicking on a filter row label inverts the state of all checkboxes.
- Pressing the modifier key while clicking on a checkbox selects the checkbox and deselects all other checkboxes in the filter. Since 1.2.1 this also works for the Columns checkboxes.
The modifier key is platform and browser dependent. On Mac the modified key is Option/Alt or Command. On Linux the modifier key is Ctrl + Alt. Opera on Windows seems to use Ctrl + Alt, while Alt is effective for other Windows browsers.
Navigating Tickets
Clicking on one of the query results will take you to that ticket. You can navigate through the results by clicking the Next Ticket or Previous Ticket links just below the main menu bar, or click the Back to Query link to return to the query page.
You can safely edit any of the tickets and continue to navigate through the results using the Next/Previous/Back to Query links after saving your results. When you return to the query any tickets which were edited will be displayed with italicized text. If one of the tickets was edited such that it no longer matches the query criteria , the text will also be greyed. Lastly, if a new ticket matching the query criteria has been created, it will be shown in bold.
The query results can be refreshed and cleared of these status indicators by clicking the Update button again.
Saving Queries
Trac allows you to save the query as a named query accessible from the reports module. To save a query ensure that you have Updated the view and then click the Save query button displayed beneath the results. You can also save references to queries in Wiki content, as described below.
Note: one way to easily build queries like the ones below, you can build and test the queries in the Custom report module and when ready - click Save query. This will build the query string for you. All you need to do is remove the extra line breaks.
Note: you must have the REPORT_CREATE permission in order to save queries to the list of default reports. The Save query button will only appear if you are logged in as a user that has been granted this permission. If your account does not have permission to create reports, you can still use the methods below to save a query.
Using TracLinks
You may want to save some queries so that you can come back to them later. You can do this by making a link to the query from any Wiki page.
[query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]
Which is displayed as:
This uses a very simple query language to specify the criteria, see Query Language.
Alternatively, you can copy the query string of a query and paste that into the Wiki link, including the leading ?
character:
[query:?status=new&status=assigned&status=reopened&group=owner Assigned tickets by owner]
Which is displayed as:
Customizing the table format
You can also customize the columns displayed in the table format (format=table) by using col=<field>. You can specify multiple fields and what order they are displayed in by placing pipes (|
) between the columns:
[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter)]]
This is displayed as:
Results (1 - 3 of 1469)
Full rows
In table format you can also have full rows by using rows=<field>:
[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter,rows=description)]]
This is displayed as:
Results (1 - 3 of 1469)
Ticket | Resolution | Summary | Owner | Reporter |
---|---|---|---|---|
#1950 | fixed | Add Micron_5400_MTFDDAK960TGA_SED | ||
Description |
=== START OF INFORMATION SECTION === Device Model: Micron_5400_MTFDDAK960TGA_SED Serial Number: LU WWN Device Id: Firmware Version: D4CS001 User Capacity: 960,197,124,096 bytes [960 GB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: Solid State Device Form Factor: 2.5 inches TRIM Command: Available, deterministic, zeroed Device is: Not in smartctl database 7.3/5671 ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Thu Apr 24 15:35:45 2025 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled |
|||
#1948 | fixed | drivedb: add Intenso SSD Sata III (FW: S0222A0) (120GB-model) | ||
Description |
Can this SSD be added, it's not found in the latest drivedb (7.3/5671 as of 22.04.2025) ? Amazon.de link: https://www.amazon.de/dp/B01D3ACJPW AFAIK there's no vendor-specific SMART tool available smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.8.12-9-pve] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: Intenso SSD Sata III Serial Number: AA000000000000021476 Firmware Version: S0222A0 User Capacity: 120,034,123,776 bytes [120 GB] Sector Size: 512 bytes logical/physical Rotation Rate: Solid State Device Form Factor: 2.5 inches TRIM Command: Available, deterministic, zeroed Device is: Not in smartctl database 7.3/5671 ATA Version is: ACS-2 T13/2015-D revision 3 SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Tue Apr 22 10:55:04 2025 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 128 (minimum power consumption without standby) Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Unavailable === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x02) Offline data collection activity was completed without error. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x11) SMART execute Offline immediate. No Auto Offline data collection support. Suspend Offline collection upon new command. No Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. No Selective Self-test supported. SMART capabilities: (0x0002) Does not save SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 10) minutes. SMART Attributes Data Structure revision number: 1 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate -O--CK 100 100 050 - 0 5 Reallocated_Sector_Ct -O--CK 100 100 050 - 1 9 Power_On_Hours -O--CK 100 100 050 - 45423 12 Power_Cycle_Count -O--CK 100 100 050 - 214 160 Unknown_Attribute -O--CK 100 100 050 - 0 161 Unknown_Attribute PO--CK 100 100 050 - 98 163 Unknown_Attribute -O--CK 100 100 050 - 15 164 Unknown_Attribute -O--CK 100 100 050 - 211396 165 Unknown_Attribute -O--CK 100 100 050 - 783 166 Unknown_Attribute -O--CK 100 100 050 - 358 167 Unknown_Attribute -O--CK 100 100 050 - 443 168 Unknown_Attribute -O--CK 100 100 050 - 7000 169 Unknown_Attribute -O--CK 100 100 050 - 94 175 Program_Fail_Count_Chip -O--CK 100 100 050 - 0 176 Erase_Fail_Count_Chip -O--CK 100 100 050 - 0 177 Wear_Leveling_Count -O--CK 100 100 050 - 0 178 Used_Rsvd_Blk_Cnt_Chip -O--CK 100 100 050 - 1 181 Program_Fail_Cnt_Total -O--CK 100 100 050 - 0 182 Erase_Fail_Count_Total -O--CK 100 100 050 - 0 192 Power-Off_Retract_Count -O--CK 100 100 050 - 161 194 Temperature_Celsius -O---K 100 100 050 - 0 195 Hardware_ECC_Recovered -O--CK 100 100 050 - 40670 196 Reallocated_Event_Count -O--CK 100 100 050 - 0 197 Current_Pending_Sector -O--CK 100 100 050 - 1 198 Offline_Uncorrectable -O--CK 100 100 050 - 0 199 UDMA_CRC_Error_Count -O--CK 100 100 050 - 0 232 Available_Reservd_Space -O--CK 100 100 050 - 98 241 Total_LBAs_Written ----CK 100 100 050 - 221094 242 Total_LBAs_Read ----CK 100 100 050 - 34839 245 Unknown_Attribute -O--CK 100 100 050 - 822726 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 1 Comprehensive SMART error log 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xde GPL VS 8 Device vendor specific log SMART Extended Comprehensive Error Log Version: 1 (1 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 45423 - # 2 Short offline Completed without error 00% 40491 - Selective Self-tests/Logging not supported SCT Commands not supported Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 1) == 0x01 0x008 4 214 --- Lifetime Power-On Resets 0x01 0x010 4 45423 --- Power-on Hours 0x01 0x018 6 1604758229 --- Logical Sectors Written 0x01 0x020 6 3404416 --- Number of Write Commands 0x01 0x028 6 2283226637 --- Logical Sectors Read 0x01 0x030 6 13761 --- Number of Read Commands 0x07 ===== = = === == Solid State Device Statistics (rev 1) == 0x07 0x008 1 6 --- Percentage Used Endurance Indicator |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 4 0 Command failed due to ICRC error 0x0002 4 0 R_ERR response for data FIS 0x0005 4 0 R_ERR response for non-data FIS 0x000a 4 2 Device-to-host register FISes sent due to a COMRESET |
|||
#1947 | fixed | New Device - Gigastone SSD - GSTB512G | ||
Description |
Device Model: Gigastone SSD Serial Number: GSTB512G230309 Not in smartctl database 7.3/5319 |
Query Language
query:
TracLinks and the [[TicketQuery]]
macro both use a mini “query language” for specifying query filters. Filters are separated by ampersands (&
). Each filter consists of the ticket field name, an operator and one or more values. More than one value are separated by a pipe (|
), meaning that the filter matches any of the values. To include a literal &
or |
in a value, escape the character with a backslash (\
).
The available operators are:
= | the field content exactly matches one of the values |
~= | the field content contains one or more of the values |
^= | the field content starts with one of the values |
$= | the field content ends with one of the values |
All of these operators can also be negated:
!= | the field content matches none of the values |
!~= | the field content does not contain any of the values |
!^= | the field content does not start with any of the values |
!$= | the field content does not end with any of the values |
Filters combining matches and negated matches can be constructed for text fields such as Keywords and CC when using the contains (~=
) operator. The -
operator is used to negate a match and double quotes (since 1.2.1) are used for whitespace-separated words in a phrase. For example, keywords~=word1 word2 -word3 "word4 word5"
matches tickets containing word1
and word2
, not word3
and also word4 word5
.
status=closed,keywords~=firefox | query closed tickets that contain keyword firefox
|
status=closed,keywords~=opera | query closed tickets that contain keyword opera
|
status=closed,keywords~=firefox opera | query closed tickets that contain keywords firefox and opera
|
status=closed,keywords~=firefox|opera | query closed tickets that contain keywords firefox or opera
|
status=closed,keywords~=firefox,or,keywords~=opera | query closed tickets that contain keyword firefox , or (closed or unclosed) tickets that contain keyword opera
|
status=closed,keywords~=firefox -opera | query closed tickets that contain keyword firefox , but not opera
|
status=closed,keywords~=opera -firefox | query closed tickets that contain keyword opera , but no firefox
|
The date fields created
and modified
can be constrained by using the =
operator and specifying a value containing two dates separated by two dots (..
). Either end of the date range can be left empty, meaning that the corresponding end of the range is open. The date parser understands a few natural date specifications like "3 weeks ago", "last month" and "now", as well as Bugzilla-style date specifications like "1d", "2w", "3m" or "4y" for 1 day, 2 weeks, 3 months and 4 years, respectively. Spaces in date specifications can be omitted to avoid having to quote the query string.
created=2007-01-01..2008-01-01 | query tickets created in 2007 |
created=lastmonth..thismonth | query tickets created during the previous month |
modified=1weekago.. | query tickets that have been modified in the last week |
modified=..30daysago | query tickets that have been inactive for the last 30 days |
Note that modified
is the last modified time, so modified
with a date range shows ticket that were last modified in that date range. If a ticket was modified in the date range, but modified again after the end date, it will not be included in the results.
See also: TracTickets, TracReports, TracGuide, TicketQuery