{{{ #!div style="border: 1pt solid; float:right; padding:10px; background-color: #E6E6FA; margin-left:30px;" '''Menu'''[[BR]] [[BR]] [wiki:Download Download Instructions][[BR]] [wiki:TocDoc Documentation][[BR]] [wiki:Help][[BR]] [wiki:TocSupport Device Support][[BR]] [wiki:TocDeveloper Developers Area][[BR]] [wiki:Links] }}} = Smartmontools Help Page = [[PageOutline(2,Table of Contents, inline)]] ---- == Frequently asked questions (FAQ) == If you have problems or need support, first look at the page with answers to [wiki:FAQ frequently asked questions]. ---- == Mailinglist == If you don't find an answer in the FAQs, the next step is, to [http://sourceforge.net/p/smartmontools/mailman/search/?q=&mail_list=smartmontools-support search the support mailing list archives]. Or use the following (and usually up to date) email archives: || smartmontools-support: || [https://sourceforge.net/p/smartmontools/mailman/smartmontools-support/ SourceForge] || ~~[http://dir.gmane.org/gmane.linux.utilities.smartmontools Gmane]~~ || - || [https://marc.info/?l=smartmontools-support MARC] || [http://markmail.org/search/?q=list%3Asmartmontools-support MarkMail] || [http://smartmontools-support-list.2498698.n2.nabble.com/ Nabble] || [http://smartmontools-support.narkive.com/ Narkive] || || smartmontools-database: || [https://sourceforge.net/p/smartmontools/mailman/smartmontools-database/ SourceForge] || ~~[http://dir.gmane.org/gmane.linux.utilities.smartmontools.database Gmane]~~ || [https://www.mail-archive.com/smartmontools-database@lists.sourceforge.net/ Mail-Archive] || [https://marc.info/?l=smartmontools-database MARC] || - || - || [http://smartmontools-database.narkive.com/ Narkive] || (Gmane is [https://lars.ingebrigtsen.no/2016/07/28/the-end-of-gmane/ offline]) If you don't find an answer to your question in the archives, then please send an email to the [http://lists.sourceforge.net/mailman/listinfo/smartmontools-support smartmontools-support mailing list]. This is a moderated forum: you are not required to subscribe to the list in order to post your question. You can ask all questions concerning the installation and use of smartmontools. Or perhaps [wiki:TocDeveloper you want to become a developer], or [http://sourceforge.net/newticket suggest some new extensions]? ---- == Serious Problem Reports == If you are worried about your disks {{{Health}}} state, because {{{smartctl}}} gave critical warnings or reported strange attribute values: Have a look at the [wiki:FAQ FAQ page] and consult the [#Howtoreadsmartctlreports section on how to read smartctl reports]. If the drive fails a self-test, but still has '{{{PASSED}}}' SMART health status, this usually means that there is a corrupted (uncorrectable=UNC) sector on the disk. See [//browser/trunk/www/badblockhowto.xml Bad block HOWTO] for instructions about how to force this sector to reallocate (Linux only). ---- == Howto read {{{smartctl}}} reports == ==== Annotated Reports ==== * [wiki:Howto_ReadSmartctlReports_ATA_542.1 ATA-Disk] ({{{smartctl 5.42}}}) * [wiki:Howto_ReadSmartctlReports_ATA ATA-Disk] ({{{smartctl 5.39}}}) ==== Example output ==== * [wiki:Examples_HTS547550A9E384 ATA HDD thru AHCI controller] ({{{smartctl 6.5}}}) * [wiki:Examples_HUS154545VLS300 SAS HDD thru MegaRAID SAS 1078 controller] ({{{smartctl 6.5}}}) * [wiki:Examples_EG0146FAWHU SAS HDD thru HP Smart Array controller] ({{{smartctl 5.43}}}) ==== Example output (very old) ==== * [source:/trunk/www/examples/MAXTOR-0.txt MAXTOR 4K080H4] 80 GB 5400 RPM * [source:/trunk/www/examples/MAXTOR-1.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - reallocated sector count) * [source:/trunk/www/examples/MAXTOR-2.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has had failing SMART test in the past. Look at the Seek Error Rate) * [source:/trunk/www/examples/MAXTOR-7.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status, some failed self-tests) * [source:/trunk/www/examples/MAXTOR-8.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - calibration retry count) * [source:/trunk/www/examples/MAXTOR-9.txt MAXTOR 4K080H4] 80 GB 5400 RPM (has failing SMART status - calibration retry count) * [source:/trunk/www/examples/MAXTOR-10.txt MAXTOR 4K080H4] 80 GB 5400 RPM (failing self-tests. Note Current_Pending_Sector raw value and Uncorrectable (UNC) read errors) * [source:/trunk/www/examples/MAXTOR-3.txt MAXTOR 6L080J4] 80 GB 7200 RPM * [source:/trunk/www/examples/MAXTOR-4.txt MAXTOR 6L080J4] 80 GB 7200 RPM * [source:/trunk/www/examples/Maxtor-5.txt Maxtor 98196H8] 80 GB 5400 RPM * [source:/trunk/www/examples/MAXTOR-6.txt Maxtor 4R080J0] Note: Attribute 9 (lifetime) stored in minutes! * [source:/trunk/www/examples/IC35L120AVVA07-0-0.txt IBM IC35L120AVVA07 (GXP 120 series)] 120 GB 7200 RPM (note 3 temperatures) * [source:/trunk/www/examples/IC35L120AVVA07-0-1.txt IBM IC35L120AVVA07 (GXP 120 series)] 120 GB 7200 RPM (note 3 temperatures) * [source:/trunk/www/examples/IC35L120AVV207-0.txt IBM IC35L120AVV207 (GXP 180 series)] 120 GB 7200 RPM (note 3 temperatures) * [source:/trunk/www/examples/IC35L120AVV207-1.txt IBM IC35L120AVV207 (GXP 180 series)] (failing SMART status and self-tests) * [source:/trunk/www/examples/HITACHI_DK23BA-20-0.txt HITACHI_DK23BA-20] Hitachi 20 GB Laptop Disk * [source:/trunk/www/examples/HITACHI_DK23AA-12B.txt HITACHI_DK23AA-12B] Really sick failing Hitachi Laptop Disk * [source:/trunk/www/examples/TOSHIBA-0.txt TOSHIBA MK2018GAS] Toshiba 20 GB Laptop Disk * [source:/trunk/www/examples/TOSHIBA-MK6021GAS.txt TOSHIBA MK6021GAS] Toshiba 60 GB Laptop Disk (note 3 temperatures) * [source:/trunk/www/examples/FUJITSU1.txt Fujitsu MHR2040AT] Fujitsu Laptop Disk (has failing SMART status - write error count) * [source:/trunk/www/examples/FUJITSU_MHR2020AT.txt Fujitsu MHR2020AT] Fujitsu Laptop Disk (has failing SMART status and self-tests) * [source:/trunk/www/examples/WD2500JB.txt Western Digital WD2500JB] Western Digital Disk (failing SMART status and self-tests) * [source:/trunk/www/examples/WD800JD.txt Western Digital WD800JD] Western Digital Disk (failing SMART status - too may reallocated sectors, and self-tests) * [source:/trunk/www/examples/ST910021AS.txt Seagate ST910021AS] Seagate Momentus 100GB !MacBook Pro Disk (failing SMART status - too may reallocated sectors, and self-tests) ---- == Distribution-specific bug reports == The smartmontools package supports a number of different operating systems. Some of those operating systems are also distributed by multiple sources, and some of these maintain a database of bug reports. Here are links: * [http://bugs.debian.org/cgi-bin/pkgreport.cgi?which=pkg&data=smartmontools&archive=no Debian Linux bug database] * [https://bugzilla.redhat.com/buglist.cgi?field0-0-0=short_desc&type0-0-1=anywords&field0-0-1=status_whiteboard&value0-0-2=smartmontools+smartsuite&classification=Red+Hat&classification=Fedora&query_format=advanced&field0-0-2=component&value0-0-1=smartctl+smartd+smartmontools+smartsuite&type0-0-0=anywords&value0-0-0=smartctl+smartd+smartmontools+smartsuite&type0-0-2=anywordssubstr Redhat/Fedora Linux bugzilla database] * [http://bugs.gentoo.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=substring&email1=&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=product&type0-0-0=substring&value0-0-0=smartmontools&field0-0-1=component&type0-0-1=substring&value0-0-1=smartmontools&field0-0-2=short_desc&type0-0-2=anywords&value0-0-2=smartctl+smartd+smartmontools&field0-0-3=status_whiteboard&type0-0-3=anywords&value0-0-3=smartctl+smartd+smartmontools Gentoo Linux bugzilla database] * [https://bugs.launchpad.net/ubuntu/+source/smartmontools/ Ubuntu Linux bug database] * [https://bugs.freebsd.org/bugzilla/buglist.cgi?order=resolution,bug_id%20DESC&query_based_on=&query_format=advanced&short_desc=smartctl%20smartd%20smartmontools&short_desc_type=anywords FreeBSD bugzilla database] * [http://www.netbsd.org/cgi-bin/query-pr-list.pl?text=smartctl%7Csmartd%7Csmartmontools&state=open&state=analyzed&state=feedback&state=suspended NetBSD bug database] * [http://trac.macports.org/query?port=smartmontools&col=id&col=summary&col=status&col=owner&col=type&col=priority&desc=1&order=status MacPorts bug database] If you can provide additional distribution or OS-specific bug-database links, please send an email to [http://lists.sourceforge.net/mailman/listinfo/smartmontools-support smartmontools-support mailing list]. ---- == No access to Sourceforge services? == Our project offers File Download, Mailing List, Mail Archives and SVN which are hosted at !SourceForge. !SourceForge is a free service, which supports a very large number of users and projects. Please check [https://twitter.com/sfnet_ops SF.net Operations] to see the maintenance schedule and to learn if !SourceForge is experiencing unscheduled system outages or other problems. ---- '''License'''[[BR]] All content in this wiki is published under [http://www.gnu.org/licenses/gpl-2.0.html#SEC1 GNU GPL].