Opened 2 years ago

Closed 2 years ago

#878 closed defect (invalid)

New WDC WD2500AVVS shows some non-zero attributes

Reported by: viktor Owned by:
Priority: minor Milestone:
Component: smartctl Version: 6.5
Keywords: Cc:

Description (last modified by Christian Franke)

Three months ago we've bought new WD2500AVVS drives. Today I've set up two of them in RAID1 and installed Arch Linux on new array. When I checked SMART status of these drives via smartctl I've noticed non-zero values in some fields which do must be zero for new drives (StartStopCount, LoadCycleCount etc, see attachment)

Attachments (2)

sda.dat (12.1 KB) - added by viktor 2 years ago.
the first drive
sdb.dat (14.0 KB) - added by viktor 2 years ago.
the second drive

Download all attachments as: .zip

Change History (8)

Changed 2 years ago by viktor

Attachment: sda.dat added

the first drive

Changed 2 years ago by viktor

Attachment: sdb.dat added

the second drive

comment:1 Changed 2 years ago by viktor

NB that normalized values in attributes table for strange attrs sometimes exceed 100

comment:2 in reply to:  1 Changed 2 years ago by Christian Franke

Milestone: undecided

Are these possibly refurbished drives?

Same as in your ticket #849: Essentially smartctl prints what the drive firmware returns. If bogus info is returned, there is nothing we could do.

NB that normalized values in attributes table for strange attrs sometimes exceed 100

Max normalized values > 100 (often 200) are returned by many drives and do not indicate disk problems.

comment:3 Changed 2 years ago by Christian Franke

Description: modified (diff)

comment:4 Changed 2 years ago by Christian Franke

Three months ago we've bought new WD2500AVVS drives.

This drive model was introduced ~2009 and did no longer appear in 2013+ releases of WD AV-GP datasheets.

comment:5 Changed 2 years ago by Christian Franke

9 Power_On_Hours          -O--CK   039   039   000    -    44578

44578h ~ 5+ years

Any manufacturing date printed on the drives?

comment:6 Changed 2 years ago by Christian Franke

Milestone: undecided
Resolution: invalid
Status: newclosed

Possibly very old drives sold as new or a firmware problem.

Missing feedback from reporter - closing ticket.

Note: See TracTickets for help on using tickets.