Opened 7 years ago

Closed 6 years ago

#83 closed enhancement (fixed)

iomega LDHD-UP

Reported by: bikepunk2 Owned by: chrfranke
Priority: minor Milestone: Release 5.40
Component: all Version: 5.39.1
Keywords: Cc: gnargl

Description

I just added the Iomega LDHD-UP in the USB supported device list on my own and then I saw that I'm supposed to write to you. Sorry. Hoping I was right

If you're interested here is my
smartctl -a -d usbsunplus /dev/sdb :

smartctl 5.39.1 2010-01-28 r3054 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Seagate Barracuda 7200.12 family
Device Model: ST3500418AS
Serial Number: 6VMAG6CM
Firmware Version: CC38
User Capacity: 500,107,862,016 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Wed Jul 7 01:53:05 2010 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity

was completed without error.
Auto Offline Data Collection: Enabled.

Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever
been run.

Total time to complete Offline
data collection: ( 609) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode.
Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 91) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103f) SCT Status supported.

SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x000f 080 080 006 Pre-fail Always - 192598735
3 Spin_Up_Time 0x0003 097 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 134
5 Reallocated_Sector_Ct 0x0033 062 062 036 Pre-fail Always - 1565
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 389014
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 355

10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 57

183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 115
188 Command_Timeout 0x0032 100 091 000 Old_age Always - 120260919324
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 061 050 045 Old_age Always - 39 (Lifetime Min/Max? 39/43)
194 Temperature_Celsius 0x0022 039 050 000 Old_age Always - 39 (0 16 0 0)
195 Hardware_ECC_Recovered 0x001a 038 030 000 Old_age Always - 192598735
197 Current_Pending_Sector 0x0012 040 040 000 Old_age Always - 2470
198 Offline_Uncorrectable 0x0010 040 040 000 Old_age Offline - 2470
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 83163451752791
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 3915841531
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 857597085

SMART Error Log Version: 1
ATA Error Count: 64239 (device log contains only the most recent five errors)

CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head? Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]

Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 64239 occurred at disk power-on lifetime: 349 hours (14 days + 13 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 40 Device Fault; Error: ABRT 4 sectors at LBA = 0x0032009d = 3276957

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 03 08 20 45 69 40 00 03:21:55.134 READ DMA EXT
25 03 08 20 45 69 40 00 03:21:55.104 READ DMA EXT
25 03 80 20 45 69 40 00 03:21:55.073 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.042 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.011 READ DMA EXT

Error 64238 occurred at disk power-on lifetime: 349 hours (14 days + 13 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 40 Device Fault; Error: ABRT 4 sectors at LBA = 0x0032009d = 3276957

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 03 08 20 45 69 40 00 03:21:55.104 READ DMA EXT
25 03 80 20 45 69 40 00 03:21:55.073 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.042 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.011 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.981 READ DMA EXT

Error 64237 occurred at disk power-on lifetime: 349 hours (14 days + 13 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 40 Device Fault; Error: ABRT 4 sectors at LBA = 0x0032009d = 3276957

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 03 80 20 45 69 40 00 03:21:55.073 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.042 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.011 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.981 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.951 READ DMA EXT

Error 64236 occurred at disk power-on lifetime: 349 hours (14 days + 13 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 40 Device Fault; Error: ABRT 4 sectors at LBA = 0x0032009d = 3276957

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 03 08 18 45 69 40 00 03:21:55.042 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:55.011 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.981 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.951 READ DMA EXT
25 03 08 10 45 69 40 00 03:21:54.921 READ DMA EXT

Error 64235 occurred at disk power-on lifetime: 349 hours (14 days + 13 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 40 Device Fault; Error: ABRT 4 sectors at LBA = 0x0032009d = 3276957

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 03 08 18 45 69 40 00 03:21:55.011 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.981 READ DMA EXT
25 03 08 18 45 69 40 00 03:21:54.951 READ DMA EXT
25 03 08 10 45 69 40 00 03:21:54.921 READ DMA EXT
25 03 08 10 45 69 40 00 03:21:54.890 READ DMA EXT

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

Change History (6)

comment:1 Changed 7 years ago by chrfranke

  • Component changed from smartctl to all
  • Milestone set to Release 5.40
  • Owner changed from somebody to chrfranke
  • Status changed from new to accepted

comment:2 Changed 7 years ago by chrfranke

  • Resolution set to fixed
  • Status changed from accepted to closed

comment:3 follow-up: Changed 6 years ago by gnargl

  • Cc gnargl added
  • Resolution fixed deleted
  • Status changed from closed to reopened
  • Version changed from 5.39.1 to 5.41

I reopened this because apparently they're selling different controllers with the same USB vendor:product combination, my "iomega Desktop Hard Drive" doesn't work with "-d usbsunplus", but only with "-d usbjmicron". Can the smartmontools work around this?

Output of "smartctl -i /dev/sdc" or "smartctl -i -d usbsunplus /dev/sdc":

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-2.6.35-30-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed: scsi error unsupported scsi opcode

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

Output of "smartctl -i -d usbjmicron /dev/sdc":

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-2.6.35-30-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.10
Device Model:     ST3500830AS
Serial Number:    6QG2G1W0
Firmware Version: 3.AAD
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Sep 11 19:04:48 2011 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Output of "lsusb -d 059b:0370 -v":

Bus 002 Device 003: ID 059b:0370 Iomega Corp. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x059b Iomega Corp.
  idProduct          0x0370 
  bcdDevice            0.00
  iManufacturer          10 Iomega
  iProduct               11 External HD
  iSerial                 5 6210FFFFFFFF
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          4 USB Mass Storage
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              6 MSC Bulk-Only Transfer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x5301
  Self Powered

comment:4 in reply to: ↑ 3 Changed 6 years ago by chrfranke

  • Status changed from reopened to accepted

Replying to gnargl:

... my "iomega Desktop Hard Drive" doesn't work with "-d usbsunplus", but only with "-d usbjmicron". Can the smartmontools work around this?

Yes, if and only if the devices return different bcdDevice values.

The "usbjmicron" device returns:

idVendor 0x059b Iomega Corp.
idProduct 0x0370
bcdDevice 0.00

What is the bcdDevice value of the "usbsunplus" device ?

comment:5 Changed 6 years ago by chrfranke

  • Keywords needinfo added

comment:6 Changed 6 years ago by chrfranke

  • Keywords needinfo removed
  • Resolution set to fixed
  • Status changed from accepted to closed
  • Version changed from 5.41 to 5.39.1

Missing feedback. Please create new ticket if bcdDevice Info for the "usbsunplus" device is available. Don't reopen this ticket, it is related to 5.40 milestone.

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