Opened 7 years ago

Closed 6 years ago

Last modified 4 years ago

#801 closed enhancement (fixed)

Add Kingston A400 SSD to smartdb

Reported by: Matthew Eaton Owned by: Christian Franke
Priority: minor Milestone: Release 7.0
Component: drivedb Version:
Keywords: Cc: AGHost

Description

Please add Kingston A400 SSD to smartdb.

Model numbers:
KINGSTON SA400S37120G
KINGSTON SA400S37240G
KINGSTON SA400S37480G

Datasheet:
http://www.kingston.com/datasheets/SA400S37_us.pdf

SMART attributes:
http://media.kingston.com/support/downloads/MKP_521_Phison_SMART_attribute.pdf

Attachments (3)

smartctl-kingston-a400.txt (9.6 KB ) - added by Matthew Eaton 7 years ago.
kingston.txt (6.2 KB ) - added by AGHost 6 years ago.
Out of smartctl -r ioctl,2 -i command
smartctl-KINGSTON-SA400S37480G.txt (6.8 KB ) - added by Doug Stevens 4 years ago.

Download all attachments as: .zip

Change History (26)

by Matthew Eaton, 7 years ago

Attachment: smartctl-kingston-a400.txt added

comment:1 by Christian Franke, 7 years ago

Keywords: kingston a400 removed
Milestone: Release 6.6

comment:2 by Christian Franke, 7 years ago

Milestone: Release 6.6Release 6.7

comment:3 by Christian Franke, 6 years ago

Owner: set to Christian Franke
Status: newaccepted

comment:4 by Christian Franke, 6 years ago

Resolution: fixed
Status: acceptedclosed

comment:5 by AGHost, 6 years ago

Hello

Today I'm update smartmontools to 6.7 and DB from trunk. But this SSD still unsupported.

=== START OF INFORMATION SECTION ===
Device Model:     KINGSTON  SA400S37480G
Serial Number:    50026B777301E2CD
LU WWN Device Id: 5 000000 000000000
Firmware Version: SBFK10D7
User Capacity:    480,103,981,056 bytes [480 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Wed Nov 21 15:38:13 2018 MSK
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Unavailable

But information in

Last edited 6 years ago by Christian Franke (previous) (diff)

comment:6 by AGHost, 6 years ago

Resolution: fixed
Status: closedreopened

But information in exists:

# grep SA400S37 /usr/share/smartmontools/drivedb.h

"KINGSTON SA400S37(120|240|480|960)G", Kingston A400 SSD/SBFKB1D1

How to solve this?

comment:7 by AGHost, 6 years ago

And my firmware version differ than - SBFKB1D1. I have - SBFK10D7

comment:8 by AGHost, 6 years ago

Cc: AGHost added
Version: 6.5

More info:

#smartctl -P showall |grep SA400
MODEL REGEXP: KINGSTON SEDC400S37(400|480|800|960|1600|1800)G|KINGSTON SUV300S37A(120|240|480)G|KINGSTON SKC310S3B?7A960G|KINGSTON SKC400S37(128G|256G|512G|1T)|KINGSTON SV310S3(7A|D7|N7A|B7A)960G|PNY CS1311 (120|240|480|960)GB SSD|SSD Smartbuy (60|120|240)GB|KINGSTON SHSS3B?7A(120|240|480|960)G|KINGSTON SA400S37(120|240|480|960)G

Version 0, edited 6 years ago by AGHost (next)

in reply to:  8 comment:9 by Christian Franke, 6 years ago

Device Model:     KINGSTON  SA400S37480G

Does the drive actually report two spaces between vendor and model? Never seen this before.

If yes, this is the root of the problem.

Please provide the output of smartctl -r ioctl,2 -i ... as an attachment. Don't paste it into a comment.

Regex match results from latest CircleCI build for Windows:

$ smartctl
smartctl 6.7 2018-11-13 r4834 [i686-w64-mingw32-w10-1803(64)] (CircleCI)
...

$ smartctl -P showall "KINGSTON  SA400S37480G"
No presets are defined for this drive.  Its identity strings:
MODEL:    KINGSTON  SA400S37480G
FIRMWARE: (any)
do not match any of the known regular expressions.

$ smartctl -P showall "KINGSTON SA400S37480G"
Drive found in smartmontools Database.  Drive identity strings:
MODEL:              KINGSTON SA400S37480G
FIRMWARE:           (any)
match smartmontools Drive Database entry:
MODEL REGEXP:       KINGSTON SEDC400S37(400|480|800|960|1600|1800)G|...
FIRMWARE REGEXP:    .*
MODEL FAMILY:       Phison Driven SSDs
ATTRIBUTE OPTIONS:  002 Not_In_Use
                    003 Not_In_Use
                    005 Retired_Block_Count
...
                    246 Total_Erase_Count

by AGHost, 6 years ago

Attachment: kingston.txt added

Out of smartctl -r ioctl,2 -i command

comment:10 by AGHost, 6 years ago

Yes, have double spaces between KINGSTON and SA400S37480G

comment:11 by AGHost, 6 years ago

I have 4 SSD on this server and all have 2 spaces in device model.

comment:12 by AGHost, 6 years ago

And patching drivedb.h with add one space resolved this issue.

comment:13 by Christian Franke, 6 years ago

Interestingly there is only one space in the sample output attached above which reports same firmware version SBFK10D7 but different size.

Is there any special SATA(RAID?) controller involved? In the past, there were few cases were controller firmware modified ATA IDENTIFY data.

comment:14 by AGHost, 6 years ago

No, server have only software raid 10 and don't have any separate disk controllers. This is old server with Xeon E5640, those disks work only on 3Gbit instead of 6.

message log:

Device: /dev/sda, type changed from 'scsi' to 'sat'

Last edited 6 years ago by AGHost (previous) (diff)

comment:15 by AGHost, 6 years ago

I'm testing on other server with i7-7700K and have double spaces. So, this is not controller issue:

=== START OF INFORMATION SECTION ===
Device Model:     KINGSTON  SA400S37480G
Serial Number:    50026B777301E2B0
Last edited 6 years ago by Christian Franke (previous) (diff)

comment:16 by Matthew Eaton, 6 years ago

I'm not seeing the double spacing in your last comment?

Edit: Nevermind, looks like trac truncated the extra white space. It may be that identify device was set erroneously and we didn't catch it. You can contact our technical support and get them replaced with new drives.

But keep in mind your replacement drives may use a different controller than what you have now (Phison S11). We use different controllers for the A400 model family and you may get a Phison-based drive or a SMI-based drive, or even something else in the future.

Last edited 6 years ago by Matthew Eaton (previous) (diff)

in reply to:  16 ; comment:17 by Christian Franke, 6 years ago

I'm not seeing the double spacing in your last comment?

Now made visible with Trac markup for preformatted text.

We use different controllers for the A400 model family and you may get a Phison-based drive or a SMI-based drive, or even something else in the future.

Do IDENTIFY strings and/or attributes depend on controller?

comment:18 by Christian Franke, 6 years ago

Resolution: fixed
Status: reopenedclosed

Extra space added to regex in r4836, r4837.

comment:19 by AGHost, 6 years ago

I'm not seeing the double spacing in your last comment?

Probably this website converted double-spaces to tab when I'm paste from terminal. And you will see one symbol.

Extra space added to regex

Thank you, now all is fine.

in reply to:  17 comment:20 by Matthew Eaton, 6 years ago

We use different controllers for the A400 model family and you may get a Phison-based drive or a SMI-based drive, or even something else in the future.

Do IDENTIFY strings and/or attributes depend on controller?

For the A400 model family:
The model number will always be the same (although the double spacing was a mistake).
The firmware revision number will change depending on the controller used.
The SMART attributes *should* remain the same.
Some other identify strings may change depending on what features that particular controller supports.

BTW thanks for fixing this issue in drivedb.

Last edited 6 years ago by Matthew Eaton (previous) (diff)

comment:21 by Christian Franke, 5 years ago

Milestone: Release 6.7Release 7.0

Milestone renamed

by Doug Stevens, 4 years ago

comment:22 by Doug Stevens, 4 years ago

Comment deleted. This is in https://www.smartmontools.org/browser/trunk/smartmontools/drivedb.h, but was missing from /var/lib/smartmontools/drivedb/drivedb.h

update-smart-driveb (suggested by the faq) does not exist on updated Ubuntu 18.04.5 LTS. Instead, I used:

sudo wget https://raw.githubusercontent.com/smartmontools/smartmontools/master/smartmontools/drivedb.h -O /var/lib/smartmontools/drivedb/drivedb.h
Last edited 4 years ago by Doug Stevens (previous) (diff)

comment:23 by Doug Stevens, 4 years ago

Last edited 4 years ago by Doug Stevens (previous) (diff)
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