Opened 3 years ago

Closed 21 months ago

#740 closed enhancement (duplicate)

Support Dell Perc 6/i and Dell Perc H710 on Windows

Reported by: wingers Owned by:
Priority: minor Milestone:
Component: all Version: 6.5
Keywords: megaraid windows Cc:

Description (last modified by Christian Franke)

Hi, trying to get data from Dell Perc 6/i and Dell Perc H710 - but no luck so far - below are all the commands I have tried and results:-

smartctl /dev/sda -x -d ata

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     DELL PERC 6/i
Serial Number:    0063e99c08f315b11200
Firmware Version: 1.22
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Sep 19 21:35:51 2016 GMTDT
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Disabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Unavailable
Write cache is:   Unavailable
ATA Security is:  Unavailable
Wt Cache Reorder: Unavailable

SMART Disabled. Use option -s with argument 'on' to enable it.
(override with '-T permissive' option)

smartctl /dev/sda -x -d sat

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported scsi opcode

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

smartctl /dev/csmi0,0 -x AND smartctl /dev/csmi1,0 -x

smartctl 6.5 2016-05-07 r4318 [i686-w64-mingw32-2008r2(64)-sp1] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/csmi0,0 failed: CSMI is not supported (Error=1)

Other information

╔══════════════════════════════╗
║     Win32_SCSIController     ║
╚══════════════════════════════╝
Name               : LSI Adapter, Ultra320 SCSI 2000 series, w/1020/1030
Name               : DELL PERC 6/i Integrated RAID Controller

╔══════════════════════════════╗
║     Win32_SCSIController     ║
╚══════════════════════════════╝
Name               : PERC H710 Adapter

Change History (6)

comment:1 Changed 3 years ago by Christian Franke

Description: modified (diff)

comment:2 Changed 3 years ago by Christian Franke

Component: smartctlall
Keywords: megaraid windows added
Milestone: undecided
Priority: majorminor
Summary: Getting SMART data from Dell Perc 6/i and Dell Perc H710Support Dell Perc 6/i and Dell Perc H710 on Windows
Type: defectenhancement

If CSMI does not work, there is no known way to access drives behind these controllers under Windows. See ticket #702 for further info.

Do you have any evidence that the Windows drivers for these controllers support ATA/SCSI pass-through ?

comment:3 Changed 3 years ago by wingers

Okay thanks for letting me know - shame

How would I know if drivers support it? then I can check for you?

All I know is that the Dell Server Administrator utility seems to be able to show status information about drive failures etc and the information it shows seems to contain SMART information - so assumed must be some way to do it

Thanks

comment:4 Changed 3 years ago by Christian Franke

If a vendor specific tool shows SMART information then there is at least some limited pass-through support. Documentation and/or sample source code is required to add this to smartmontools.

comment:5 Changed 3 years ago by wingers

Okay - not much I can do then as have no access to Dell software source code -but thanks for replying

comment:6 Changed 21 months ago by Christian Franke

Milestone: undecided
Resolution: duplicate
Status: newclosed

See ticket #856.

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