id summary reporter owner description type status priority milestone component version resolution keywords cc 612 "WD My Passport drive returning ""Invalid ATA output register values""" Jeremy Chadwick Christian Franke "I've begun to see the following error in smartctl, I believe since 6.4 (I can try 6.3 if you need me to) when doing smartctl -a /dev/sdc on my USB-attached WD My Passport drive: {{{ === START OF READ SMART DATA SECTION === SMART Status command failed Please get assistance from http://smartmontools.sourceforge.net/ Register values returned from SMART Status command are: ERR=0x00, SC=0x00, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x00 SMART Status not supported: Invalid ATA output register values SMART overall-health self-assessment test result: PASSED Warning: This result is based on an Attribute check. }}} Not sure, but could this possibly be related to https://www.smartmontools.org/ticket/548 ? I do find it interesting that ASC=0 but ASCQ=0x1D, though I have virtually no experience with SAT (which I believe this model of drive does require; I have to use -d sat if specifying the drive by mounted drive letter vs. /dev string). Here's output from smartctl -r ioctl,2 -i -H /dev/sdc. If you need anything else, just lemme know. {{{ smartctl 6.4 2015-06-04 r4109 [i686-w64-mingw32-win7(64)-sp1] (sf-6.4-1) Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org \\.\PhysicalDrive2: successfully opened IOCTL_STORAGE_QUERY_PROPERTY returns: Vendor: ""WD "" Product: ""My Passport 0748"" Revision: ""1022"" Removable: No BusType: 0x07 PhysicalDrive2, ""WD My Passport 0748 USB Device"": \\KOITSU\root\cimv2:Win32_USBController.DeviceID=""PCI\\VEN_8086&DEV_1E26&SUBSYS_50061458&REV_04\\3&11583659&0&E8"": | ""USB\\ROOT_HUB20\\4&232151F9&0"" +-> ""USB\\VID_8087&PID_0024\\5&69DDA25&0&1"" [0x8087:0x0024] \\KOITSU\root\cimv2:Win32_USBController.DeviceID=""PCI\\VEN_8086&DEV_1E2D&SUBSYS_50061458&REV_04\\3&11583659&0&D0"": | ""USB\\ROOT_HUB20\\4&282DCF3F&0"" +-> ""USB\\VID_8087&PID_0024\\5&12B45E09&0&1"" [0x8087:0x0024] +-> ""USB\\VID_046D&PID_C049\\6&265D47D&0&3"" [0x046d:0xc049] +-> ""USB\\VID_046D&PID_C049&MI_00\\7&BEFB38&0&0000"" [0x046d:0xc049] | ""HID\\VID_046D&PID_C049&MI_00\\8&2337004B&0&0000"" +-> ""USB\\VID_046D&PID_C049&MI_01\\7&BEFB38&0&0001"" [0x046d:0xc049] | ""HID\\VID_046D&PID_C049&MI_01&COL01\\8&26A8ABA4&0&0000"" | ""HID\\VID_046D&PID_C049&MI_01&COL02\\8&26A8ABA4&0&0001"" +-> ""USB\\VID_045E&PID_028E\\452D95E"" [0x045e:0x028e] +-> ""USB\\VID_045E&PID_028E&IG_00\\7&1797EB30&0&00"" [0x045e:0x028e] | ""HID\\VID_045E&PID_028E&IG_00\\8&28008CCC&0&0000"" +-> ""USB\\VID_046D&PID_082C\\68E3BE60"" [0x046d:0x082c] +-> ""USB\\VID_046D&PID_082C&MI_00\\7&2DEEA658&0&0000"" [0x046d:0x082c] +-> ""USB\\VID_046D&PID_082C&MI_02\\7&2DEEA658&0&0002"" [0x046d:0x082c] +-> ""USB\\VID_045E&PID_00DB\\6&265D47D&0&4"" [0x045e:0x00db] +-> ""USB\\VID_045E&PID_00DB&MI_00\\7&28157AAF&0&0000"" [0x045e:0x00db] | ""HID\\VID_045E&PID_00DB&MI_00\\8&3733C4FC&0&0000"" +-> ""USB\\VID_045E&PID_00DB&MI_01\\7&28157AAF&0&0001"" [0x045e:0x00db] | ""HID\\VID_045E&PID_00DB&MI_01\\8&135C873A&0&0000"" \\KOITSU\root\cimv2:Win32_USBController.DeviceID=""PCI\\VEN_8086&DEV_1E31&SUBSYS_50071458&REV_04\\3&11583659&0&A0"": | ""IUSB3\\ROOT_HUB30\\4&24618A5B&0"" +-> ""USB\\VID_1058&PID_0748\\575839314136333931383035"" [0x1058:0x0748] +--> ""USBSTOR\\DISK&VEN_WD&PROD_MY_PASSPORT_0748&REV_1022\\575839314136333931383035&0"" +===> ""WD My Passport 0748 USB Device"" [0x1058:0x0748] +--> ""USBSTOR\\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1022\\575839314136333931383035&1"" +---> (""WD SES Device"") REPORT-IOCTL: Device=/dev/sdc Command=IDENTIFY DEVICE Input: FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xec IN [ata pass-through(16): 85 08 0e 00 00 00 01 00 00 00 00 00 00 00 ec 00 ] Incoming data, len=512, resid=0 [only first 256 bytes shown]: 00 7a 42 ff 3f 37 c8 10 00 00 00 00 00 3f 00 00 00 10 00 00 00 00 20 20 20 20 57 20 2d 44 58 57 31 39 20 36 41 39 33 38 31 35 30 00 00 00 40 00 00 31 30 30 30 2e 41 31 31 30 44 57 20 43 44 57 30 31 4d 4a 40 57 56 31 2d 41 31 47 4a 30 53 20 20 20 20 20 20 50 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 80 60 00 40 00 2f 01 40 00 00 00 00 07 00 ff 3f 10 00 70 3f 00 10 fc fb 00 00 01 ff ff ff 0f 00 00 07 01 80 03 00 78 00 78 00 78 00 78 00 00 00 00 00 00 00 90 00 00 00 00 00 00 1f 00 06 9f 04 00 4c 00 40 00 a0 fe 03 00 00 6b 74 69 7d 23 61 69 74 49 bc 23 61 b0 7f 00 69 00 69 00 80 00 fe ff 00 00 00 00 00 00 c0 00 00 00 00 00 00 00 00 b0 6d 70 74 00 00 00 00 d0 00 00 00 00 03 60 00 00 01 50 e2 4e d9 08 04 38 e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 18 40 f0 18 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [Duration: 0.014s] REPORT-IOCTL: Device=/dev/sdc Command=IDENTIFY DEVICE returned 0 ===== [IDENTIFY DEVICE] DATA START (BASE-16) ===== 000-015: 7a 42 ff 3f 37 c8 10 00 00 00 00 00 3f 00 00 00 |zB.?7.......?...| 016-031: 00 00 00 00 20 20 20 20 57 20 2d 44 58 57 31 39 |.... W -DXW19| 032-047: 36 41 39 33 38 31 35 30 00 00 00 40 00 00 31 30 |6A938150...@..10| 048-063: 30 2e 41 31 31 30 44 57 20 43 44 57 30 31 4d 4a |0.A110DW CDW01MJ| 064-079: 57 56 31 2d 41 31 47 4a 30 53 20 20 20 20 20 20 |WV1-A1GJ0S | 080-095: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 80 | ..| 096-111: 00 40 00 2f 01 40 00 00 00 00 07 00 ff 3f 10 00 |.@./.@.......?..| 112-127: 3f 00 10 fc fb 00 00 01 ff ff ff 0f 00 00 07 01 |?...............| 128-143: 03 00 78 00 78 00 78 00 78 00 00 00 00 00 00 00 |..x.x.x.x.......| 144-159: 00 00 00 00 00 00 1f 00 06 9f 04 00 4c 00 40 00 |............L.@.| 160-175: fe 03 00 00 6b 74 69 7d 23 61 69 74 49 bc 23 61 |....kti}#aitI.#a| 176-191: 7f 00 69 00 69 00 80 00 fe ff 00 00 00 00 00 00 |..i.i...........| 192-207: 00 00 00 00 00 00 00 00 b0 6d 70 74 00 00 00 00 |.........mpt....| 208-223: 00 00 00 00 03 60 00 00 01 50 e2 4e d9 08 04 38 |.....`...P.N...8| 224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 18 40 |...............@| 240-255: 18 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |.@..............| 256-271: 21 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |!...............| 272-287: 00 00 00 00 00 00 00 00 00 00 00 00 04 00 00 00 |................| 288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 400-415: 00 00 00 00 00 00 00 00 00 00 00 00 35 70 00 00 |............5p..| 416-431: 00 00 00 40 00 00 00 00 00 00 00 00 00 00 00 00 |...@............| 432-447: 00 00 18 15 00 00 00 00 00 00 00 00 3e 10 00 00 |............>...| 448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 464-479: 00 00 00 00 01 00 00 10 00 00 00 00 00 00 00 00 |................| 480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 a5 80 |................| ===== [IDENTIFY DEVICE] DATA END (512 Bytes) ===== === START OF INFORMATION SECTION === Model Family: Western Digital Elements / My Passport (USB, AF) Device Model: WDC WD10JMVW-11AJGS0 Serial Number: WD-WX91A6391805 LU WWN Device Id: 5 0014ee 208d93804 Firmware Version: 01.01A01 User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 3.0 Gb/s (current: 3.0 Gb/s) Local Time is: Thu Sep 24 05:37:33 2015 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled REPORT-IOCTL: Device=/dev/sdc Command=SMART READ ATTRIBUTE VALUES Input: FR=0xd0, SC=0x01, LL=...., LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0 IN [ata pass-through(16): 85 08 0e 00 d0 00 01 00 00 00 4f 00 c2 00 b0 00 ] Incoming data, len=512, resid=0 [only first 256 bytes shown]: 00 10 00 01 2f 00 c8 c8 00 00 00 00 00 00 00 03 27 10 00 ad ad 2e 09 00 00 00 00 00 04 32 00 64 64 25 20 00 00 00 00 00 00 05 33 00 c8 c8 00 00 00 00 00 30 00 00 07 2e 00 c8 c8 00 00 00 00 00 00 00 09 32 40 00 64 64 56 00 00 00 00 00 00 0a 32 00 64 fd 00 50 00 00 00 00 00 00 0b 32 00 64 fd 00 00 00 00 00 60 00 00 0c 32 00 64 64 19 00 00 00 00 00 00 c0 32 70 00 c8 c8 03 00 00 00 00 00 00 c1 32 00 c8 c8 89 80 00 00 00 00 00 00 c2 22 00 69 67 2a 00 00 00 00 90 00 00 c4 32 00 c8 c8 00 00 00 00 00 00 00 c5 32 a0 00 c8 c8 00 00 00 00 00 00 00 c6 30 00 64 fd 00 b0 00 00 00 00 00 00 c7 32 00 c8 c8 00 00 00 00 00 c0 00 00 c8 08 00 64 fd 00 00 00 00 00 00 00 00 00 d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [Duration: 0.135s] REPORT-IOCTL: Device=/dev/sdc Command=SMART READ ATTRIBUTE VALUES returned 0 ===== [SMART READ ATTRIBUTE VALUES] DATA START (BASE-16) ===== 000-015: 10 00 01 2f 00 c8 c8 00 00 00 00 00 00 00 03 27 |.../...........'| 016-031: 00 ad ad 2e 09 00 00 00 00 00 04 32 00 64 64 25 |...........2.dd%| 032-047: 00 00 00 00 00 00 05 33 00 c8 c8 00 00 00 00 00 |.......3........| 048-063: 00 00 07 2e 00 c8 c8 00 00 00 00 00 00 00 09 32 |...............2| 064-079: 00 64 64 56 00 00 00 00 00 00 0a 32 00 64 fd 00 |.ddV.......2.d..| 080-095: 00 00 00 00 00 00 0b 32 00 64 fd 00 00 00 00 00 |.......2.d......| 096-111: 00 00 0c 32 00 64 64 19 00 00 00 00 00 00 c0 32 |...2.dd........2| 112-127: 00 c8 c8 03 00 00 00 00 00 00 c1 32 00 c8 c8 89 |...........2....| 128-143: 00 00 00 00 00 00 c2 22 00 69 67 2a 00 00 00 00 |......."".ig*....| 144-159: 00 00 c4 32 00 c8 c8 00 00 00 00 00 00 00 c5 32 |...2...........2| 160-175: 00 c8 c8 00 00 00 00 00 00 00 c6 30 00 64 fd 00 |...........0.d..| 176-191: 00 00 00 00 00 00 c7 32 00 c8 c8 00 00 00 00 00 |.......2........| 192-207: 00 00 c8 08 00 64 fd 00 00 00 00 00 00 00 00 00 |.....d..........| 208-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 240-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 256-271: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 272-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 352-367: 00 00 00 00 00 00 00 00 00 00 00 f1 e0 4c 01 7b |.............L.{| 368-383: 03 00 01 00 02 dc 05 00 00 00 00 00 00 00 00 00 |................| 384-399: 00 00 01 04 00 00 00 00 00 00 00 00 00 00 00 00 |................| 400-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 416-431: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 432-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 464-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| ===== [SMART READ ATTRIBUTE VALUES] DATA END (512 Bytes) ===== REPORT-IOCTL: Device=/dev/sdc Command=SMART READ ATTRIBUTE THRESHOLDS Input: FR=0xd1, SC=0x01, LL=0x01, LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0 IN [ata pass-through(16): 85 08 0e 00 d1 00 01 00 01 00 4f 00 c2 00 b0 00 ] Incoming data, len=512, resid=0 [only first 256 bytes shown]: 00 10 00 01 33 c8 c8 c8 c8 00 00 00 00 00 00 03 15 10 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00 20 00 00 00 00 00 00 05 8c 00 00 00 00 00 00 00 00 30 00 00 07 00 c8 c8 c8 c8 00 00 00 00 00 00 09 00 40 00 00 00 00 00 00 00 00 00 00 0a 00 00 00 00 00 50 00 00 00 00 00 00 0b 00 00 00 00 00 00 00 00 00 60 00 00 0c 00 00 00 00 00 00 00 00 00 00 00 c0 00 70 00 00 00 00 00 00 00 00 00 00 c1 00 00 00 00 00 80 00 00 00 00 00 00 c2 00 00 00 00 00 00 00 00 00 90 00 00 c4 00 00 00 00 00 00 00 00 00 00 00 c5 00 a0 00 00 00 00 00 00 00 00 00 00 c6 00 00 00 00 00 b0 00 00 00 00 00 00 c7 00 00 00 00 00 00 00 00 00 c0 00 00 c8 00 00 00 00 00 00 00 00 00 00 00 00 00 d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [Duration: 0.007s] REPORT-IOCTL: Device=/dev/sdc Command=SMART READ ATTRIBUTE THRESHOLDS returned 0 ===== [SMART READ ATTRIBUTE THRESHOLDS] DATA START (BASE-16) ===== 000-015: 10 00 01 33 c8 c8 c8 c8 00 00 00 00 00 00 03 15 |...3............| 016-031: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00 |................| 032-047: 00 00 00 00 00 00 05 8c 00 00 00 00 00 00 00 00 |................| 048-063: 00 00 07 00 c8 c8 c8 c8 00 00 00 00 00 00 09 00 |................| 064-079: 00 00 00 00 00 00 00 00 00 00 0a 00 00 00 00 00 |................| 080-095: 00 00 00 00 00 00 0b 00 00 00 00 00 00 00 00 00 |................| 096-111: 00 00 0c 00 00 00 00 00 00 00 00 00 00 00 c0 00 |................| 112-127: 00 00 00 00 00 00 00 00 00 00 c1 00 00 00 00 00 |................| 128-143: 00 00 00 00 00 00 c2 00 00 00 00 00 00 00 00 00 |................| 144-159: 00 00 c4 00 00 00 00 00 00 00 00 00 00 00 c5 00 |................| 160-175: 00 00 00 00 00 00 00 00 00 00 c6 00 00 00 00 00 |................| 176-191: 00 00 00 00 00 00 c7 00 00 00 00 00 00 00 00 00 |................| 192-207: 00 00 c8 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 208-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 240-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 256-271: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 272-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 400-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 416-431: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 432-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 464-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7d |...............}| ===== [SMART READ ATTRIBUTE THRESHOLDS] DATA END (512 Bytes) ===== === START OF READ SMART DATA SECTION === REPORT-IOCTL: Device=/dev/sdc Command=SMART STATUS CHECK Input: FR=0xda, SC=...., LL=...., LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0 [ata pass-through(16): 85 06 2c 00 da 00 00 00 00 00 4f 00 c2 00 b0 00 ] >>> Sense buffer, len=18: 00 70 00 01 00 00 00 00 0a 00 00 00 00 00 1d 00 00 10 00 00 status=2: sense_key=1 asc=0 ascq=1d [Duration: 0.141s] Output: ERR=0x00, SC=0x00, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x00 SMART Status command failed Please get assistance from http://smartmontools.sourceforge.net/ Register values returned from SMART Status command are: ERR=0x00, SC=0x00, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x00 REPORT-IOCTL: Device=/dev/sdc Command=SMART STATUS CHECK returned -1 errno=40 [Invalid ATA output register values] SMART Status not supported: Invalid ATA output register values SMART overall-health self-assessment test result: PASSED Warning: This result is based on an Attribute check. }}} " defect closed minor Release 6.5 all 6.4 fixed scsi