#610 closed defect (invalid)
Rosewill Armer RX307-PU3-35B -- 0x4971:0x8017 (0x8104) -- long test keeps aborting
| Reported by: | kenbell | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | smartctl | Version: | |
| Keywords: | Cc: |
Description
This looks like it's a follow up to ticket #596 except that in my case although I can read the SMART info and run a short test but the long test always aborts, both in captive and background modes.
The USB3 enclosure, Rosewill Armer RX307-PU3-35B -- 0x4971:0x8017 (0x8104), contains, in my case, a Toshiba PH3500U-1I72 5TB SATA hard drive and it's connected to a USB adapter that my Fedora 21 OS recognizes (via "lsusb) as:
02:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller (rev 03) (prog-if 30 [XHCI])
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at fe9fe000 (64-bit, non-prefetchable) [size=8K]
Capabilities: [50] Power Management version 3
Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
Capabilities: [90] MSI-X: Enable+ Count=8 Masked-
Capabilities: [a0] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [150] Latency Tolerance Reporting
Kernel driver in use: xhci_hcd
I got the same results with smartctl version 6.4.2 (installed from the Fedora repository via "yum") and with version 6.5 (built today from the SVM repository):
* Fedora provided *
smartmontools release 6.4 dated 2015-06-04 at 16:29:41 UTC
smartmontools SVN rev 4109 dated 2015-06-04 at 16:30:15
smartmontools build host: x86_64-redhat-linux-gnu
smartmontools build with: GCC 4.9.2 20150212 (Red Hat 4.9.2-6)
* Built from SVM repository *
smartmontools release 6.5 dated 2015-06-04 at 16:29:41 UTC
smartmontools SVN rev 4127 dated 2015-09-04 at 14:55:08
smartmontools build host: x86_64-unknown-linux-gnu
smartmontools build with: GCC 4.9.2 20150212 (Red Hat 4.9.2-6)
Attachments (2)
Change History (5)
by , 9 years ago
| Attachment: | kernel-log-USB-HD-attached.txt added |
|---|
by , 9 years ago
| Attachment: | smartctl-log-USB-HD.txt added |
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"smartctl -a" output; device is a USB3-attached HD
comment:1 by , 9 years ago
| Keywords: | Rosewill RX307-PU3-35B 0x4971:0x8017 (0x8104) removed |
|---|---|
| Resolution: | → invalid |
| Status: | new → closed |
| Version: | 6.4 |
It has nothing todo with smartmontools package. Controller probably resets drive with some internal disconnect timer. What i can recommend in this case it to run some script which, for example, creates and removes file once a second. This will prevent drive from sleeping and test will finish.
comment:3 by , 9 years ago
Ah, the FAQ! Yes, it's right there and I missed it.
Thank you both (samm2 and chrfranke). Please close this ticket.
snippet of kernel log showing detection and attach of USB3-connected Toshiba HD