Long test hanged on HGST drives

[janardhan]

We have HGST drives in our server. When we triggered long test to these drives it got hang up and in smartoutput it is showing as long test is running.

Sample outputs:

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Self test in progress ...   1     NOW                 - [-   -    -]
# 2  Background long   Aborted (device reset ?)    8       0                 - [-   -    -]

When we contacted with HGST support team. They reproduced the issue and ran their own tools on the drive. They found no background tests is running but still smartoutput is showing like the test is in progress.

We already tried smartcl -X to abort the test but it throws an error.

smartctl -X /dev/sdf
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-2.6.30.5-43.ami26.fc11.x86_64] (local build)
Copyright 2002-12, Bruce Allen, Christian Franke, _www.smartmontools.org 
Abort self test failed [unsupported field in scsi command]

Help us to stop this test.

[Christian Franke]

Please provide output of smartctl -r ioctl,2 -a /dev/sdf as an attachment.