Opened 9 years ago
Last modified 9 years ago
#608 closed defect
Long test hanged on HGST drives — at Initial Version
| Reported by: | janardhan | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | all | Version: | |
| Keywords: | scsi | Cc: |
Description
We have HGST drives in our server. When we triggered long test to these drives it got hang up and in smartoutput it is showing as long test is running.
Sample outputs:
SMART Self-test log
Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ]
Description number (hours)
# 1 Background long Self test in progress ... 1 NOW - [- - -]
# 2 Background long Aborted (device reset ?) 8 0 - [- - -]
When we contacted with HGST support team. They reproduced the issue and ran their own tools on the drive. They found no background tests is running but still smartoutput is showing like the test is in progress.
We already tried smartcl -X to abort the test but it throws an error.
smartctl -X /dev/sdf
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-2.6.30.5-43.ami26.fc11.x86_64] (local build)
Copyright 2002-12, Bruce Allen, Christian Franke, _www.smartmontools.org
Abort self test failed [unsupported field in scsi command]
Help us to stop this test.
