id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 507,Strange attributes on Seagate Constellation ES.3,Mathew Binkley,,"We normally monitor SMART attribute 5 Reallocated_Sector_Ct to predict drive failure. Recently we received a shipment of replacement drives (Seagate Constellation ES.3) that don't appear to have SMART attributes in any version of smartctl, up to and including SVN from 12/18/14. Is it just that support for these drives hasn't yet been added to smartmontools, or is there something new/peculiar about these drives? Info: {{{ # ./smartctl -i /dev/sdae smartctl 6.4 2014-12-13 r4030 [x86_64-linux-3.13.0-43-generic] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: SEAGATE Product: ST4000NM0023 Revision: 0004 Compliance: SPC-4 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Logical block size: 512 bytes LB provisioning type: unreported, LBPME=0, LBPRZ=0 Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000c500626b0313 Serial number: Z1Z5PQ6Z0000C509C0UY Device type: disk Transport protocol: SAS (SPL-3) Local Time is: Thu Dec 18 16:04:45 2014 CST SMART support is: Available - device has SMART capability. SMART support is: Enabled Temperature Warning: Enabled # ./smartctl --attributes /dev/sdae smartctl 6.4 2014-12-13 r4030 [x86_64-linux-3.13.0-43-generic] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF READ SMART DATA SECTION === Current Drive Temperature: 33 C Drive Trip Temperature: 60 C Manufactured in week 37 of year 2014 Specified cycle count over device lifetime: 10000 Accumulated start-stop cycles: 96 Specified load-unload count over device lifetime: 300000 Accumulated load-unload cycles: 127 Elements in grown defect list: 0 Vendor (Seagate) cache information Blocks sent to initiator = 2968316052 Blocks received from initiator = 3752175265 Blocks read from cache and sent to initiator = 2227814356 Number of read and write commands whose size <= segment size = 13010546 Number of read and write commands whose size > segment size = 759449 Vendor (Seagate/Hitachi) factory information number of hours powered up = 887.18 number of minutes until next internal SMART test = 0 }}}",enhancement,closed,major,,all,6.3,invalid,,