Opened 6 years ago

Closed 6 years ago

#344 closed defect (invalid)

First enumerated disk in array gets strange FW version and no self-test support

Reported by: kennetb Owned by:
Priority: major Milestone:
Component: smartctl Version: 5.41
Keywords: Cc:

Description (last modified by Alex Samorukov)

This may not be a problem with smartctl but let's start here and see if we get somewhere.

I'll refer to this:

http://community.wd.com/t5/Desktop-Mobile-Drives/WD30EZRX-shows-SMART-logging-not-supported/td-p/513858

Which has a comment that sums it up pretty well.

"note "Firmware Version: 0958", "Auto Offline Data Collection: Disabled", and the truncated/incomplete output

what's interesting is that this appears to be related to the order in which the disks are enumerated. even though there are 3 different models of disk in this group of four, whichever disk is enumerated first suffers from this inaccurate smartctl output. in my particular case, they enumerate from top to bottom in the enclosure, so whichever disk is the topmost disk suffers from this - even if i leave the top bay empty, and include only three disks in the enclosure."

I too have this problem on debian wheezy.

Info about my system:

  • 5-disk array connected via a (jbod) 5 Port SATA HPM-XA port multiplier and a PE-103 2-port SATA PCIe controller
  • Linux version 3.2.0-4-amd64 (debian-kernel@…) (gcc version 4.6.3 (De

bian 4.6.3-14) ) #1 SMP Debian 3.2.60-1+deb7u3

  • 03:00.0 SATA controller: Silicon Image, Inc. SiI 3132 Serial ATA Raid II Controller (rev 01)
  • sata_sil24 0000:03:00.0: version 1.1
  • ata1.15: Port Multiplier 1.2, 0x197b:0x0325 r0, 15 ports, feat 0x5/0xf

I ran smartctl to start a check on a specific drive. When it finished, I restarted the machine having removed all other drives from the array. Looking at the smartctl output from the drive:

# smartctl -a /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green (Adv. Format)
Device Model:     WDC WD10EARS-00Y5B1
Serial Number:    WD-WCAV56082415
Firmware Version: 0956
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Aug  5 17:14:46 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x00) 	Offline data collection not supported.
SMART capabilities:            (0x0000)	Automatic saving of SMART data					is not implemented.
Error logging capability:        (0x00)	Error logging NOT supported.
					No General Purpose Logging support.

SMART Error Log not supported
SMART Self-test Log not supported
Device does not support Selective Self Tests/Logging

The firmware version is wrong and no tests supported. After reinserting another disk "ahead" in the array I get (note serial number):

# smartctl -a /dev/sdc
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green (Adv. Format)
Device Model:     WDC WD10EARS-00Y5B1
Serial Number:    WD-WCAV56082415
LU WWN Device Id: 5 0014ee 2592b3823
Firmware Version: 80.00A80
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Aug  5 17:23:50 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(20460) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 236) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3031)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   130   130   021    Pre-fail  Always       -       6491
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       36
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1125
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       34
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       25
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       1636
194 Temperature_Celsius     0x0022   113   100   000    Old_age   Always       -       34
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      1122         -
# 2  Short offline       Completed without error       00%      1109         -
# 3  Short offline       Completed without error       00%      1107         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

So this drive is now recognized correctly.


The drive inserted, however:

# smartctl -a /dev/sdb
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green
Device Model:     WDC WD10EADS-00L5B1
Serial Number:    WD-WCAU42935099
Firmware Version: 0956
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Aug  5 17:31:38 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x00) 	Offline data collection not supported.
SMART capabilities:            (0x0000)	Automatic saving of SMART data					is not implemented.
Error logging capability:        (0x00)	Error logging NOT supported.
					No General Purpose Logging support.

SMART Error Log not supported
SMART Self-test Log not supported
Device does not support Selective Self Tests/Logging

Now this drive exhibits the same strange information. Please let me know if you want more information.

Regards.

Change History (4)

comment:1 Changed 6 years ago by kennetb

I'd like to add that

# hdparm -I /dev/sdb

/dev/sdb:

ATA device, with non-removable media

Model Number: WDC WD10EADS-00L5B1
Serial Number: WD-WCAU42935099
Firmware Revision: 0956

also gives the wrong FW version. So maybe not a smartctl issue.

A common factor seems to be Silicon image chips (SiI 3132?).

comment:2 Changed 6 years ago by Alex Samorukov

Description: modified (diff)

comment:3 Changed 6 years ago by Alex Samorukov

This is "won't fix" issue. You can try to boot from FreeBSD livecd to see if it is related to the Linux driver or not.

comment:4 Changed 6 years ago by Alex Samorukov

Resolution: invalid
Status: newclosed
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