id summary reporter owner description type status priority milestone component version resolution keywords cc 21 not able to pull stats from drives attached to areca 1680 controllers stevecs Bruce Allen "I have sata & sas drives attached to areca 1680ix controllers and am not able to pull any data from the drives. I used to have sata drives attached to areca 1280ml's when on those I was able to. Seems the program 1) does not recognize the newer 1.47 firmware and 2) can't pull data from the controller. This is being run under ubuntu 8.04.3 64bit. I would be willing to test any non destructive patches if you do not have access to an areca 1680ix controller. ---- stcost@loki:/var/log/arecadiskstat/2009$ sudo /var/ftp/pub/incoming/src/sm5/smartctl --all --device=areca,1 /dev/sg11 smartctl 5.39 2009-01-21 22:33 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net The firmware of your Areca RAID controller appears to be outdated! Please update your controller to firmware version 1.46 or later. You may download it here: ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware Smartctl: Device Read Identity Failed (not an ATA/ATAPI device) ---- Some sample data from Areca's CLI program from within linux. --- The System Information =========================================== Main Processor : 1200MHz CPU ICache Size : 32KB CPU DCache Size : 32KB CPU SCache Size : 512KB System Memory : 2048MB/533MHz/ECC Firmware Version : V1.47 2009-07-16 BOOT ROM Version : V1.47 2009-06-25 Serial Number : Y820CABWAR800096 Controller Name : ARC-1680 Current IP Address : 172.18.9.17 =========================================== GuiErrMsg<0x00>: Success. The Hardware Monitor Information ===================================================== [Controller H/W Monitor] CPU Temperature : 69 C Controller Temp. : 63 C CPU Fan : 2518 RPM 12V : 11.856 V 5V : 5.026 V 3.3V : 3.264 V DDR-II +1.8V : 1.792 V PCI-E +1.8V : 1.808 V CPU +1.8V : 1.824 V CPU +1.2V : 1.200 V DDR-II +0.9V : 0.896 V Battery Status : 100% [Enclosure#1 : ARECA SAS RAID AdapterV1.0] [Enclosure#2 : ARC-8011x28-01.00.05.08 000 ] [Enclosure#3 : AIC EI16-53C-01A1 114j] 1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C [Enclosure#4 : AIC EI16-53C-01A1 114j] 1.9V : 1.890 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C [Enclosure#5 : AIC EI16-53C-01A1 114j] 1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 40 C [Enclosure#6 : AIC EI16-53C-01A1 114j] 1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C ===================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SAS(5000C5000B0E7C3E) Device Location : Enclosure#2 SLOT 21 Model Name : HP DH072BB978 Serial Number : 3PD1V46M0000990 Firmware Rev. : HPD9 Disk Capacity : 73.4GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 Rotation Speed : 15015(RPM) Device Temperature : 52 C Read Errors Receovered W/O Delay : 0x0000000000000000 Read Errors Receovered W Delay : 0x0000000000000000 Read Errors Receovered W Retry : 0x0000000000000000 Read Errors Receovered : 0x0000000000000000 Read Total Bytes : 0x0000000000000000 Read Errors Unrecovered : 0x0000000000000000 Write Errors Receovered W/O Delay : 0xFFFFFFFFFFFFFFFF Write Errors Receovered W Delay : 0x0000000000000000 Write Errors Receovered W Retry : 0x0000000000000000 Write Errors Receovered : 0x0000000000000000 Write Total Bytes : 0x0000000000000000 Write Errors Unrecovered : 0x0000000000000000 Verify Errors Receovered W/O Delay : 0x0000000000000000 Verify Errors Receovered W Delay : 0x0000000000000000 Verify Errors Receovered W Retry : 0x0000000000000000 Verify Errors Receovered : 0x0000000000000000 Verify Errors Unrecovered : 0x0000000000000000 Non-Medium Errors : 0x0000000000000000 =============================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SATA(50015B2080005565) Device Location : Enclosure#3 Disk_01 Model Name : ST31000340NS Serial Number : 9QJ37BDL Firmware Rev. : SN06 Disk Capacity : 1000.2GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 SMART Read Error Rate : 84(44) SMART Spinup Time : 99(0) SMART Reallocation Count : 100(36) SMART Seek Error Rate : 76(30) SMART Spinup Retries : 100(97) SMART Calibration Retries : N.A.(N.A.) =============================================================== GuiErrMsg<0x00>: Success. ---- " enhancement closed minor Release 5.43 all 5.39 fixed areca linux