id summary reporter owner description type status priority milestone component version resolution keywords cc 214 Freeze with Intel 320: exception Emask 0x2 SAct 0x0 SErr 0x3000400 action 0x6 frozen andrew-stewart Christian Franke "This issue is similar to Ticket #137, but we are already running the latest Firmware Version: 4PC10362 for Intel 320 Series. And we just upgrade to smartctl 5.42, I cannot reproduce the issue with smartctl 5.40. This seems likely to be a FW issue, but I need the details of what change in smartctl is causing the issue now, so I can open a ticket with intel. Also UDMA_CRC_Error_Count counts sometimes during the test. This is the kernel error: ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/40:00:2d:c1:03/00:00:00:00:00/40 tag 0 ncq 32768 out res 40/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen ata5.00: cmd e7/00:00:00:00:00/00:00:00:00:00/a0 tag 0 res 40/00:04:de:e3:50/00:00:09:00:00/40 Emask 0x4 (timeout) ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 sd 4:0:0:0: timing out command, waited 60s ata5: EH complete sd 4:0:0:0: timing out command, waited 60s SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/30:00:0e:e4:af/00:00:01:00:00/40 tag 0 ncq 24576 out res 40/00:0c:5e:70:ac/00:00:06:00:00/40 Emask 0x4 (timeout) ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata6.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen ata6.00: cmd e7/00:00:00:00:00/00:00:00:00:00/a0 tag 0 res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) ata6.00: status: { DRDY } ata6: hard resetting link ata6: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata6.00: configured for UDMA/133 sd 5:0:0:0: timing out command, waited 60s ata6: EH complete SCSI device sdc: 156301488 512-byte hdwr sectors (80026 MB) sdc: Write Protect is off sdc: Mode Sense: 00 3a 00 00 SCSI device sdc: drive cache: write back sd 5:0:0:0: timing out command, waited 60s ata6: EH complete SCSI device sdc: 156301488 512-byte hdwr sectors (80026 MB) sdc: Write Protect is off sdc: Mode Sense: 00 3a 00 00 SCSI device sdc: drive cache: write back sd 5:0:0:0: timing out command, waited 60s ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/08:00:f6:1d:b0/00:00:01:00:00/40 tag 0 ncq 4096 out res 40/00:0c:9e:04:ae/00:00:06:00:00/40 Emask 0x4 (timeout) ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back I can reproduce this much faster by running the following script: #!/bin/bash while [ 1 ]; do echo `date`; time ./smartctl -a -d ata /dev/sdb > /dev/null time ./smartctl -a -d ata /dev/sdc > /dev/null echo `date` echo """" done ./smartctl -a -d ata /dev/sdb smartctl 5.42 2011-10-20 r3458 [i686-linux-2.6.18.solos38] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Intel 320 Series SSDs Device Model: INTEL SSDSA2CW080G3 Serial Number: CVPR112401SR080BGN LU WWN Device Id: 5 001517 959516ee6 Firmware Version: 4PC10362 User Capacity: 80,026,361,856 bytes [80.0 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Thu Feb 16 11:23:03 2012 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 1) seconds. Offline data collection capabilities: (0x75) SMART execute Offline immediate. No Auto Offline data collection support. Abort Offline collection upon new command. No Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. Conveyance self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 5 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 3 Spin_Up_Time 0x0020 100 100 000 Old_age Offline - 0 4 Start_Stop_Count 0x0030 100 100 000 Old_age Offline - 0 5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2662 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 504 170 Reserve_Block_Count 0x0033 100 100 010 Pre-fail Always - 0 171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0 172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0 183 Runtime_Bad_Block 0x0030 100 100 000 Old_age Offline - 0 184 End-to-End_Error 0x0032 100 100 090 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 192 Unsafe_Shutdown_Count 0x0032 100 100 000 Old_age Always - 499 199 UDMA_CRC_Error_Count 0x0030 100 100 000 Old_age Offline - 0 225 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 16940 226 Workld_Media_Wear_Indic 0x0032 100 100 000 Old_age Always - 257 227 Workld_Host_Reads_Perc 0x0032 100 100 000 Old_age Always - 59 228 Workload_Minutes 0x0032 100 100 000 Old_age Always - 159763 232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0 233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0 241 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 16940 242 Host_Reads_32MiB 0x0032 100 100 000 Old_age Always - 24461 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Vendor (0x45) Completed without error 00% 2662 - Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run SMART Selective self-test log data structure revision number 0 Note: revision number not 1 implies that no selective self-test has ever been run SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. /smartctl -a -d ata /dev/sdc smartctl 5.42 2011-10-20 r3458 [i686-linux-2.6.18.solos38] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Intel 320 Series SSDs Device Model: INTEL SSDSA2CW080G3 Serial Number: CVPR112407BG080BGN LU WWN Device Id: 5 001517 959518c16 Firmware Version: 4PC10362 User Capacity: 80,026,361,856 bytes [80.0 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Thu Feb 16 11:25:21 2012 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 1) seconds. Offline data collection capabilities: (0x75) SMART execute Offline immediate. No Auto Offline data collection support. Abort Offline collection upon new command. No Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. Conveyance self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 5 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 3 Spin_Up_Time 0x0020 100 100 000 Old_age Offline - 0 4 Start_Stop_Count 0x0030 100 100 000 Old_age Offline - 0 5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2665 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 505 170 Reserve_Block_Count 0x0033 100 100 010 Pre-fail Always - 0 171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0 172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0 183 Runtime_Bad_Block 0x0030 100 100 000 Old_age Offline - 0 184 End-to-End_Error 0x0032 100 100 090 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 192 Unsafe_Shutdown_Count 0x0032 100 100 000 Old_age Always - 500 199 UDMA_CRC_Error_Count 0x0030 100 100 000 Old_age Offline - 2 225 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 36272 226 Workld_Media_Wear_Indic 0x0032 100 100 000 Old_age Always - 429 227 Workld_Host_Reads_Perc 0x0032 100 100 000 Old_age Always - 15 228 Workload_Minutes 0x0032 100 100 000 Old_age Always - 159917 232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0 233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0 241 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 36272 242 Host_Reads_32MiB 0x0032 100 100 000 Old_age Always - 6808 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Vendor (0x4d) Completed without error 00% 2665 - Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run SMART Selective self-test log data structure revision number 0 Note: revision number not 1 implies that no selective self-test has ever been run SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. " defect closed major Release 6.0 all 5.42 fixed firmwarebug