Opened 8 years ago

Closed 8 years ago

Last modified 7 years ago

#208 closed defect (invalid)

LSI 2018 MegaRaid INQUIRY failed

Reported by: georgeherbert Owned by: somebody
Priority: major Milestone:
Component: all Version: 5.42
Keywords: megaraid linux needinfo Cc: george.herbert@…, ema29, jhlaird

Description

This is possibly related to tickets 46, 140, 197. I am prepared to provide followup and debugging info. Email on cc list is fastest way to get my attention.

Just compiled smartmontools 5.42 on CentOS 5.6, on a SuperMicro? blade server with the LSI 2108 MegaRAID type raid controller.

[root@36d sbin]# ./smartctl -a -d megaraid,0 -T permissive /dev/sg0
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.18-238.el5] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl open device: /dev/sg0 [megaraid_disk_00] failed: INQUIRY failed

I've tried megaraid,N for N=1 to 32; saw notes that some devices start enumerating at 8 and tried that additionally, iterated through with /dev/sg0 /dev/sg1. No good.

Not sure if this is an underlying bug or user error on my part, but I have tried everything I am aware of and have found on the net so far without success.

Additional info:

[root@36d sbin]# lsscsi -g
[0:2:0:0] disk LSI AOC-USAS2LP-H8iR 2.40 /dev/sda /dev/sg0
[0:2:1:0] disk LSI AOC-USAS2LP-H8iR 2.40 /dev/sdb /dev/sg1
[0:2:5:0] disk LSI AOC-USAS2LP-H8iR 2.40 /dev/sdg /dev/sg5

[root@36d sbin]# /opt/MegaRAID/MegaCli/MegaCli64 -AdpAllInfo? -a0

Adapter #0

==============================================================================

Versions

================

Product Name : LSI MegaRAID SAS PCI Express ROMB
Serial No :
FW Package Build: 12.4.0-0012

Mfg. Data

================

Mfg. Date : 00/00/00
Rework Date : 00/00/00
Revision No :
Battery FRU : N/A

Image Versions in Flash:
================

BIOS Version : 3.10.00
FW Version : 2.40.03-0787
Preboot CLI Version: 04.03-002:#%00008
WebBIOS Version : 6.0-3-e_0-Rel
NVDATA Version : 2.03.0047
Boot Block Version : 2.02.00.00-0000
BOOT Version : 01.250.04.219

Pending Images in Flash
================

None

PCI Info
================

Vendor Id : 1000
Device Id : 0079
SubVendorId? : 15d9
SubDeviceId? : 0700

Host Interface : PCIE

Number of Frontend Port: 0
Device Interface : PCIE

Number of Backend Port: 8
Port : Address
0 50014ee30009d246
1 4433221105000000
2 4433221104000000
3 0000000000000000
4 50014ee30009d08e
5 0000000000000000
6 0000000000000000
7 0000000000000000

HW Configuration
================

SAS Address : 500304800088aaa0
BBU : Absent
Alarm : Present
NVRAM : Present
Serial Debugger : Present
Memory : Present
Flash : Present
Memory Size : 512MB
TPM : Absent
On board Expander: Absent
Upgrade Key : Absent
Temperature sensor for ROC : Absent
Temperature sensor for controller : Absent

Settings
================

Current Time : 3:51:7 11/23, 2011
Predictive Fail Poll Interval : 300sec
Interrupt Throttle Active Count : 16
Interrupt Throttle Completion : 50us
Rebuild Rate : 30%
PR Rate : 30%
BGI Rate : 30%
Check Consistency Rate : 30%
Reconstruction Rate : 30%
Cache Flush Interval : 4s
Max Drives to Spinup at One Time : 2
Delay Among Spinup Groups : 12s
Physical Drive Coercion Mode : 1GB
Cluster Mode : Disabled
Alarm : Enabled
Auto Rebuild : Enabled
Battery Warning : Disabled
Ecc Bucket Size : 15
Ecc Bucket Leak Rate : 1440 Minutes
Restore HotSpare? on Insertion : Disabled
Expose Enclosure Devices : Enabled
Maintain PD Fail History : Disabled
Host Request Reordering : Enabled
Auto Detect BackPlane? Enabled : SGPIO/i2c SEP
Load Balance Mode : Auto
Use FDE Only : No
Security Key Assigned : No
Security Key Failed : No
Security Key Not Backedup : No
Default LD PowerSave? Policy : Controller Defined
Maximum number of direct attached drives to spin up in 1 min : 0
Any Offline VD Cache Preserved : No
Allow Boot with Preserved Cache : No
Disable Online Controller Reset : No
PFK in NVRAM : No
Use disk activity for locate : No

Capabilities
================

RAID Level Supported : RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, PRL 11 with spanning, SRL 3 supported, PRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span
Supported Drives : SAS, SATA

Allowed Mixing:

Mix in Enclosure Allowed
Mix of SAS/SATA of HDD type in VD Allowed
Mix of SAS/SATA of SSD type in VD Allowed
Mix of SSD/HDD in VD Allowed

Status
================

ECC Bucket Count : 0

Limitations
================

Max Arms Per VD : 32
Max Spans Per VD : 8
Max Arrays : 128
Max Number of VDs : 64
Max Parallel Commands : 1008
Max SGE Count : 60
Max Data Transfer Size : 8192 sectors
Max Strips PerIO : 42
Max LD per array : 16
Min Strip Size : 8 KB
Max Strip Size : 1.0 MB
Max Configurable CacheCade? Size: 0 GB
Current Size of CacheCade? : 0 GB
Current Size of FW Cache : 0 MB

Device Present
================

Virtual Drives : 2

Degraded : 0
Offline : 0

Physical Devices : 5

Disks : 4
Critical Disks : 0
Failed Disks : 0

Supported Adapter Operations
================

Rebuild Rate : Yes
CC Rate : Yes
BGI Rate : Yes
Reconstruct Rate : Yes
Patrol Read Rate : Yes
Alarm Control : Yes
Cluster Support : No
BBU : Yes
Spanning : Yes
Dedicated Hot Spare : Yes
Revertible Hot Spares : Yes
Foreign Config Import : Yes
Self Diagnostic : Yes
Allow Mixed Redundancy on Array : No
Global Hot Spares : Yes
Deny SCSI Passthrough : No
Deny SMP Passthrough : No
Deny STP Passthrough : No
Support Security : No
Snapshot Enabled : No
Support the OCE without adding drives : Yes
Support PFK : No
Support PI : No
Support Boot Time PFK Change : No
Disable Online PFK Change : No
Support Shield State : No
Block SSD Write Disk Cache Change: No

Supported VD Operations
================

Read Policy : Yes
Write Policy : Yes
IO Policy : Yes
Access Policy : Yes
Disk Cache Policy : Yes
Reconstruction : Yes
Deny Locate : No
Deny CC : No
Allow Ctrl Encryption: No
Enable LDBBM : Yes
Support Breakmirror : No
Power Savings : No

Supported PD Operations
================

Force Online : Yes
Force Offline : Yes
Force Rebuild : Yes
Deny Force Failed : No
Deny Force Good/Bad? : No
Deny Missing Replace : No
Deny Clear : No
Deny Locate : No
Support Temperature : No
Disable Copyback : No
Enable JBOD : No
Enable Copyback on SMART : No
Enable Copyback to SSD on SMART Error : Yes
Enable SSD Patrol Read : No
PR Correct Unconfigured Areas : Yes
Enable Spin Down of UnConfigured? Drives : Yes
Disable Spin Down of hot spares : No
Spin Down time : 30
T10 Power State : No

Error Counters
================

Memory Correctable Errors : 0
Memory Uncorrectable Errors : 0

Cluster Information
================

Cluster Permitted : No
Cluster Active : No

Default Settings
================

Phy Polarity : 0
Phy PolaritySplit? : 0
Background Rate : 30
Strip Size : 64kB
Flush Time : 4 seconds
Write Policy : WB
Read Policy : Adaptive
Cache When BBU Bad : Enabled
Cached IO : Yes
SMART Mode : Mode 6
Alarm Disable : Yes
Coercion Mode : 1GB
ZCR Config : Unknown
Dirty LED Shows Drive Activity : No
BIOS Continue on Error : No
Spin Down Mode : None
Allowed Device Type : SAS/SATA Mix
Allow Mix in Enclosure : Yes
Allow HDD SAS/SATA Mix in VD : Yes
Allow SSD SAS/SATA Mix in VD : Yes
Allow HDD/SSD Mix in VD : Yes
Allow SATA in Cluster : No
Max Chained Enclosures : 16
Disable Ctrl-R : Yes
Enable Web BIOS : Yes
Direct PD Mapping : No
BIOS Enumerate VDs : Yes
Restore Hot Spare on Insertion : No
Expose Enclosure Devices : Yes
Maintain PD Fail History : No
Disable Puncturing : No
Zero Based Enclosure Enumeration : No
PreBoot? CLI Enabled : Yes
LED Show Drive Activity : Yes
Cluster Disable : Yes
SAS Disable : No
Auto Detect BackPlane? Enable : SGPIO/i2c SEP
Use FDE Only : No
Enable Led Header : No
Delay during POST : 0
EnableCrashDump? : No
Disable Online Controller Reset : No
EnableLDBBM : Yes
Un-Certified Hard Disk Drives : Allow
Treat Single span R1E as R10 : No
Max LD per array : 16
Power Saving option : All power saving options are enabled
Default spin down time in minutes: 30
Enable JBOD : No
TTY Log In Flash : No
Auto Enhanced Import : No
BreakMirror? RAID Support : No
Disable Join Mirror : No
Enable Shield State : No
Time taken to detect CME : 60s

Exit Code: 0x00

Change History (9)

comment:1 Changed 8 years ago by Christian Franke

Component: smartctlall
Keywords: linux added; inquiry failed removed

comment:2 Changed 8 years ago by panticz2

Milestone: Release 5.43

same issue on LSI MegaRAID SAS 9260-8i

smartctl -a -d megaraid,0 /dev/sda
smartctl 5.43 2011-12-20 r3499 [x86_64-linux-2.6.35-24-server] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl open device: /dev/sda [megaraid_disk_00] failed: INQUIRY failed

Let me know if you need more output.

BR

Pawel


here the controller info:

MegaCli64 -AdpAllInfo? -a0

Adapter #0

==============================================================================

Versions

================

Product Name : LSI MegaRAID SAS 9260-8i
Serial No : SVXXXXXXXX
FW Package Build: 12.12.0-0073

Mfg. Data

================

Mfg. Date : 09/07/11
Rework Date : 00/00/00
Revision No : 60A
Battery FRU : N/A

Image Versions in Flash:
================

FW Version : 2.120.183-1415
BIOS Version : 3.23.00_4.11.05.00_0x05080000
Preboot CLI Version: 04.04-018:#%00008
WebBIOS Version : 6.0-45-e_40-Rel
NVDATA Version : 2.09.03-0024
Boot Block Version : 2.02.00.00-0000
BOOT Version : 09.250.01.219

Pending Images in Flash
================

None

PCI Info
================

Vendor Id : 1000
Device Id : 0079
SubVendorId? : 1000
SubDeviceId? : 9261

Host Interface : PCIE

Number of Frontend Port: 0
Device Interface : PCIE

Number of Backend Port: 8
Port : Address
0 5000039358c97cd2
1 5000039378c89f2e
2 5000039378c89b26
3 5000039378c89c72
4 5000039368c8b352
5 5000039378c89f06
6 5000039368c830ce
7 5000039378c89efa

HW Configuration
================

SAS Address : 500605b003acf160
BBU : Present
Alarm : Present
NVRAM : Present
Serial Debugger : Present
Memory : Present
Flash : Present
Memory Size : 512MB
TPM : Absent
On board Expander: Absent
Upgrade Key : Absent
Temperature sensor for ROC : Absent
Temperature sensor for controller : Absent

Settings
================

Current Time : 13:35:25 12/27, 2011
Predictive Fail Poll Interval : 300sec
Interrupt Throttle Active Count : 16
Interrupt Throttle Completion : 50us
Rebuild Rate : 30%
PR Rate : 30%
BGI Rate : 30%
Check Consistency Rate : 30%
Reconstruction Rate : 30%
Cache Flush Interval : 4s
Max Drives to Spinup at One Time : 4
Delay Among Spinup Groups : 2s
Physical Drive Coercion Mode : Disabled
Cluster Mode : Disabled
Alarm : Enabled
Auto Rebuild : Enabled
Battery Warning : Enabled
Ecc Bucket Size : 15
Ecc Bucket Leak Rate : 1440 Minutes
Restore HotSpare? on Insertion : Disabled
Expose Enclosure Devices : Enabled
Maintain PD Fail History : Enabled
Host Request Reordering : Enabled
Auto Detect BackPlane? Enabled : SGPIO/i2c SEP
Load Balance Mode : Auto
Use FDE Only : No
Security Key Assigned : No
Security Key Failed : No
Security Key Not Backedup : No
Default LD PowerSave? Policy : Controller Defined
Maximum number of direct attached drives to spin up in 1 min : 120
Any Offline VD Cache Preserved : No
Allow Boot with Preserved Cache : No
Disable Online Controller Reset : No
PFK in NVRAM : No
Use disk activity for locate : No

Capabilities
================

RAID Level Supported : RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, PRL 11 with spanning, SRL 3 supported, PRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span
Supported Drives : SAS, SATA

Allowed Mixing:

Mix in Enclosure Allowed
Mix of SAS/SATA of HDD type in VD Allowed

Status
================

ECC Bucket Count : 0

Limitations
================

Max Arms Per VD : 32
Max Spans Per VD : 8
Max Arrays : 128
Max Number of VDs : 64
Max Parallel Commands : 1008
Max SGE Count : 80
Max Data Transfer Size : 8192 sectors
Max Strips PerIO : 42
Min Strip Size : 8 KB
Max Strip Size : 1.0 MB
Max Configurable CacheCade? Size: 0 GB
Current Size of CacheCade? : 0 GB
Current Size of FW Cache : 394 MB

Device Present
================

Virtual Drives : 1

Degraded : 0
Offline : 0

Physical Devices : 9

Disks : 8
Critical Disks : 0
Failed Disks : 0

Supported Adapter Operations
================

Rebuild Rate : Yes
CC Rate : Yes
BGI Rate : Yes
Reconstruct Rate : Yes
Patrol Read Rate : Yes
Alarm Control : Yes
Cluster Support : No
BBU : Yes
Spanning : Yes
Dedicated Hot Spare : Yes
Revertible Hot Spares : Yes
Foreign Config Import : Yes
Self Diagnostic : Yes
Allow Mixed Redundancy on Array : No
Global Hot Spares : Yes
Deny SCSI Passthrough : No
Deny SMP Passthrough : No
Deny STP Passthrough : No
Support Security : No
Snapshot Enabled : No
Support the OCE without adding drives : Yes
Support PFK : Yes
PFK TrailTime? Remaining : 0 days 0 hours

Supported VD Operations
================

Read Policy : Yes
Write Policy : Yes
IO Policy : Yes
Access Policy : Yes
Disk Cache Policy : Yes
Reconstruction : Yes
Deny Locate : No
Deny CC : No
Allow Ctrl Encryption: No
Enable LDBBM : No
Support Breakmirror : No
Power Savings : No

Supported PD Operations
================

Force Online : Yes
Force Offline : Yes
Force Rebuild : Yes
Deny Force Failed : No
Deny Force Good/Bad? : No
Deny Missing Replace : No
Deny Clear : No
Deny Locate : No
Support Temperature : Yes
Disable Copyback : No
Enable JBOD : Yes
Enable Copyback on SMART : No
Enable Copyback to SSD on SMART Error : Yes
Enable SSD Patrol Read : No
PR Correct Unconfigured Areas : Yes
Enable Spin Down of UnConfigured? Drives : Yes
Disable Spin Down of hot spares : No
Spin Down time : 30
T10 Power State : No

Error Counters
================

Memory Correctable Errors : 0
Memory Uncorrectable Errors : 0

Cluster Information
================

Cluster Permitted : No
Cluster Active : No

Default Settings
================

Phy Polarity : 0
Phy PolaritySplit? : 0
Background Rate : 30
Strip Size : 64kB
Flush Time : 4 seconds
Write Policy : WB
Read Policy : Adaptive
Cache When BBU Bad : Disabled
Cached IO : No
SMART Mode : Mode 6
Alarm Disable : Yes
Coercion Mode : None
ZCR Config : Unknown
Dirty LED Shows Drive Activity : No
BIOS Continue on Error : No
Spin Down Mode : None
Allowed Device Type : SAS/SATA Mix
Allow Mix in Enclosure : Yes
Allow HDD SAS/SATA Mix in VD : Yes
Allow SSD SAS/SATA Mix in VD : No
Allow HDD/SSD Mix in VD : No
Allow SATA in Cluster : No
Max Chained Enclosures : 16
Disable Ctrl-R : Yes
Enable Web BIOS : Yes
Direct PD Mapping : No
BIOS Enumerate VDs : Yes
Restore Hot Spare on Insertion : No
Expose Enclosure Devices : Yes
Maintain PD Fail History : Yes
Disable Puncturing : No
Zero Based Enclosure Enumeration : No
PreBoot? CLI Enabled : Yes
LED Show Drive Activity : Yes
Cluster Disable : Yes
SAS Disable : No
Auto Detect BackPlane? Enable : SGPIO/i2c SEP
Use FDE Only : No
Enable Led Header : Yes
Delay during POST : 0
EnableCrashDump? : No
Disable Online Controller Reset : No
EnableLDBBM : No
Un-Certified Hard Disk Drives : Allow
Treat Single span R1E as R10 : No
Max LD per array : 16
Power Saving option : Don't Auto spin down Configured Drives
Max power savings option is not allowed for LDs. Only T10 power conditions are to be used.
Default spin down time in minutes: 30
Enable JBOD : No
TTY Log In Flash : No
Auto Enhanced Import : No
BreakMirror? RAID Support : No
Disable Join Mirror : No
Time taken to detect CME : 60s

Exit Code: 0x00

comment:3 Changed 8 years ago by ema29

Cc: ema29 added

Also having this issue with a 9260-16i. Adding myself to the CC list.

comment:4 Changed 8 years ago by jhlaird

Cc: jhlaird added

Failing here with Dell PERC H800 (9260 rev 05).
PERC 6/i (1078) in the same machine works fine.

comment:5 Changed 8 years ago by jhlaird

Whoops.

The device numbers on my 9260 start from 4:

# megacli -pdlist -a0 | grep Id
Device Id: 9
Device Id: 8
Device Id: 4
Device Id: 7
Device Id: 6
Device Id: 5

And using megaraid,4 et cetera works fine.

comment:6 Changed 8 years ago by Christian Franke

Keywords: needinfo added
Milestone: Release 5.43

This could not be fixed soon without the help of a volunteer developer with access to affected hardware. Possibly related tickets: #26, #46, #140, #197.

comment:7 Changed 8 years ago by Alex Samorukov

Resolution: invalid
Status: newclosed

Its not a bug, but lack of documentation. MegaRaid? numbering is strange and i already saw systems with first disk started from 11. We should just add megacli -pdlist -a0 to the FAQ.

comment:8 Changed 8 years ago by panticz2

Hi, i can provide you a root access to a computer with an LSI MegaRAID SAS 9240 or LSI MegaRAID SAS 9260. Lets me know if you will need one to debug the controller.

BR

Pawel

comment:9 Changed 7 years ago by panticz2

Same problem with the IDs here:

Controller : LSI MegaRAID SAS 9260-8i
Firmware   : 12.12.0-0102

My drive ID starts by 8:

root@ubuntu:~# MegaCli -pdlist -a0 | grep Id
Device Id: 9
Device Id: 8

When i use ID 8 or 9 the smartctl works fine.

smartctl -s on -a -d megaraid,8 /dev/sda

Here a small script to get smart info:

DEVICE=/dev/sda
for i in $(MegaCli -pdlist -a0 | grep Id | cut -d":" -f2); do
    smartctl -s on -a -d megaraid,${i} ${DEVICE}
done

Can someone please update the smartctl Wiki an man page so that the user know how to find and use the right ID for those controller?

Thank you

Pawel

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