Opened 8 months ago

Last modified 8 months ago

#1765 new defect

IOCTL_ATA_PASS_THROUGH fails with DRQ set (Intel PCH AHCI)

Reported by: Jari Aalto Owned by:
Priority: major Milestone: undecided
Component: all Version: 7.3
Keywords: ata windows Cc:

Description

ERROR DESCRIPTION

Windows 11 / Cygwin / Samsung SSD 860 EVO 2TB

  • Read Device Identity failed: Input/output error
  • REPORT-IOCTL: Device=/dev/sda Command=IDENTIFY DEVICE returned -1 errno=5
  • IOCTL_ATA_PASS_THROUGH command failed

NOTE: Cygwin's latest smartmontools is 7.3

SYSTEM INFO

uname -a

CYGWIN_NT-10.0-22621 ukulele 3.4.9-1.x86_64 2023-09-06 11:19 UTC x86_64 Cygwin

smartctl --version

smartctl 7.3 2022-02-28 r5338 [x86_64-pc-cygwin-w11-b22621] (cygwin-7.3-1)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See https://www.gnu.org for further details.

smartmontools release 7.3 dated 2022-02-28 at 16:33:40 UTC
smartmontools SVN rev 5338 dated 2022-02-28 at 16:34:26
smartmontools build host: x86_64-pc-cygwin
smartmontools build with: C++11, GCC 11.3.0
smartmontools configure arguments: [hidden in reproducible builds]
reproducible build SOURCE_DATE_EPOCH: 1656288000 (2022-06-27 03:00:00)

smartctl -t long /dev/sda

smartctl 7.3 2022-02-28 r5338 [x86_64-pc-cygwin-w11-b22621] (cygwin-7.3-1)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Input/output error

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue,
add one or more '-T permissive' options.

smartctl -r ioctl,2 -i /dev/sda

smartctl 7.3 2022-02-28 r5338 [x86_64-pc-cygwin-w11-b22621] (cygwin-7.3-1)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

 \\.\PhysicalDrive0: successfully opened
  IOCTL_STORAGE_QUERY_PROPERTY returns:
    Vendor:   "(null)"
    Product:  "Samsung SSD 860 EVO 2TB"
    Revision: "RVT04B6Q"
    Removable: No
    BusType:   0x0b
\\.\PhysicalDrive0: successfully opened

REPORT-IOCTL: Device=/dev/sda Command=IDENTIFY DEVICE
 Input:   FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xec IN
  IOCTL_ATA_PASS_THROUGH command failed:
    Input : CMD=0xec, FR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00
    Output: STS=0x58,ERR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00
 [Duration: 0.001262s]
REPORT-IOCTL: Device=/dev/sda Command=IDENTIFY DEVICE returned -1 errno=5 [Input/output error]

===== [IDENTIFY DEVICE] DATA START (BASE-16) =====
000-015: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
016-031: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
032-047: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
048-063: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
064-079: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
080-095: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
096-111: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
112-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
128-143: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
144-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
160-175: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
176-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
192-207: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
208-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
240-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
256-271: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
272-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
400-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
416-431: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
432-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
464-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
===== [IDENTIFY DEVICE] DATA END (512 Bytes) =====


REPORT-IOCTL: Device=/dev/sda Command=IDENTIFY PACKET DEVICE
 Input:   FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xa1 IN
  IOCTL_ATA_PASS_THROUGH command failed:
    Input : CMD=0xa1, FR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00
    Output: STS=0x58,ERR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00
 [Duration: 0.000197s]
REPORT-IOCTL: Device=/dev/sda Command=IDENTIFY PACKET DEVICE returned -1 errno=5 [Input/output error]

===== [IDENTIFY PACKET DEVICE] DATA START (BASE-16) =====
000-015: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
016-031: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
032-047: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
048-063: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
064-079: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
080-095: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
096-111: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
112-127: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
128-143: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
144-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
160-175: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
176-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
192-207: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
208-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
224-239: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
240-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
256-271: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
272-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
288-303: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
304-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
320-335: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
336-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
352-367: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
368-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
384-399: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
400-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
416-431: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
432-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
448-463: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
464-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
480-495: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
496-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
===== [IDENTIFY PACKET DEVICE] DATA END (512 Bytes) =====

Read Device Identity failed: Input/output error

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

Attachments (1)

hwinfo.txt (136.5 KB ) - added by Jari Aalto 8 months ago.

Download all attachments as: .zip

Change History (4)

comment:1 by Christian Franke, 8 months ago

Keywords: ata windows added
Milestone: undecided
 Input:   FR=...., SC=0x01, LL=...., LM=...., LH=...., DEV=...., CMD=0xec IN
  IOCTL_ATA_PASS_THROUGH command failed:
    Input : CMD=0xec, FR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00
    Output: STS=0x58,ERR=0x00, SC=0x01, SN=0x00, CL=0x00, CH=0x00, SEL=0x00

IOCTL_ATA_PASS_THROUGH does not return any useful data and sets DRQ bit (0x08) in ATA Status Register (STS=0x58). This should not happen and suggests that the device driver does not properly implement IOCTL_ATA_PASS_THROUGH.

Which SATA controller and driver is used?

comment:2 by Jari Aalto, 8 months ago

Listing of 7.65 https://www.hwinfo.com/download/
[edit] See attached hwinfo.txt in bug report for full log.

  SATA Ports 2 and 3:        Supported
  SATA Port 1 6 Gb/s:        Supported
  SATA Port 0 6 Gb/s:        Supported

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        SATA Port 1 J8J1
  Internal Connector Type:   SAS/SATA Plug Receptacle
  External Reference:        None
  External Connector Type:   None

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        SATA Port 2 J7G1
  Internal Connector Type:   SAS/SATA Plug Receptacle
  External Reference:        None
  External Connector Type:   None

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        SATA Port 3(ODD) J9E7
  Internal Connector Type:   SAS/SATA Plug Receptacle
  External Reference:        None
  External Connector Type:   None

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        None
  Internal Connector Type:   None
  External Reference:        eSATA Port 1 J6J1
  External Connector Type:   SAS/SATA Plug Receptacle

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        None
  Internal Connector Type:   None
  External Reference:        eSATA Port 2 J7J1
  External Connector Type:   SAS/SATA Plug Receptacle

SATA -------------------------------------

  Port Type:                 SATA
  Internal Reference:        None
  Internal Connector Type:   None
  External Reference:        SATA Port 6(Docking)
  External Connector Type:   SAS/SATA Plug Receptacle

(S)ATA/ATAPI Drives ---------------------


Samsung SSD 860 EVO 2TB -------------------------

 [General Information]
  Drive Controller:                Serial ATA 6Gb/s @ 6Gb/s
  Host Controller:                 Intel Cougar Point-M PCH - SATA AHCI 6-Port Controller [B2]
  Drive Model:                     Samsung SSD 860 EVO 2TB
  Drive Firmware Revision:         RVT04B6Q
  Drive Serial Number:             S3YVNB0M306674L
  World Wide Name:                 5002538E40E69BEE
  Drive Capacity:                  1,907,729 MBytes (2000 GB)
  Drive Capacity [MB]:             1907729
  Media Rotation Rate:             SSD Drive (Non-rotating)
  Nominal Form Factor:             2.5"
  ATA Major Version Supported:
     ATA/ATAPI-5,
     ATA/ATAPI-6,
     ATA/ATAPI-7,
     ATA8-ACS,
     ACS-4
  ATA Minor Version Supported:     ACS-4 Revision 5
  ATA Transport Version Supported: SATA 3.2
 [Drive Geometry]
  Number of Cylinders:             16383
  Number of Heads:                 16
  Sectors Per Track:               63
  Number of Sectors:               16514064
  Total 48-bit LBA Sectors:        3907029168
  Logical Sector Size:             512 Bytes
  Cache Buffer Size:               N/A
 [Transfer Modes]
  Sectors Per Interrupt:           Total: 1, Active: 1
  Max. PIO Transfer Mode:          4
  Multiword DMA Mode:              Total: 2, Active: -
  Singleword DMA Mode:             Total: -, Active: -
  Ultra-DMA Mode:                  Total: 6 (ATA-133), Active: 6 (ATA-133)
  Max. Multiword DMA Transfer Rate:       16.7 MBytes/s
  Max. PIO with IORDY Transfer Rate:      16.7 MBytes/s
  Max. PIO w/o IORDY Transfer Rate:       16.7 MBytes/s
  Native Command Queuing:                 Supported, Max. Depth: 32
  TRIM Command:    Supported (Deterministic Read After TRIM, Words = 0)
 [Device flags]
  Fixed Drive:                            Present
  Removable Drive:                        Not Present
  Magnetic Storage:                       Present
  LBA Mode:                               Supported
  DMA Mode:                               Supported
  IORDY:                                  Supported
  IORDY Disableable:                      Supported
 [Features]
  Write Cache:                            Present, Active
  S.M.A.R.T. Feature:                     Present, Active
  Security Feature:                       Present, Inactive
  Removable Media Feature:                Not Present, Disabled
  Power Management:                       Present, Active
  Advanced Power Management:              Not Present, Inactive
  Packet Interface:                       Not Present, Disabled
  Look-Ahead Buffer:                      Present, Active
  Host Protected Area:                    Present, Enabled
  Power-Up In Standby:                    Not Supported, Inactive
  Automatic Acoustic Management:          Not Supported, Inactive
  48-bit LBA:                             Supported, Active
  Host-Initiated Link Power Management (HIPM): Not Supported
  Device-Initiated Link Power Management (DIPM): Supported, Enabled
  In-Order Data Delivery:                 Not Supported
  Hardware Feature Control:               Supported, Enabled
  Software Settings Preservation:         Supported, Enabled
  NCQ Autosense:                          Not Supported
  Link Power State Device Sleep:          Supported, Disabled
  Hybrid Information Feature:             Not Supported
  Rebuild Assist:                         Not Supported
  Power Disable:                          Not Supported
  All Write Cache Non-Volatile:           Not Supported
  Extended Number of User Addressable Sectors: Not Supported
  CFast Specification:                    Not Supported
  NCQ Priority Information:               Not Supported
  Host Automatic Partial to Slumber Transitions: Not Supported
  Device Automatic Partial to Slumber Transitions: Not Supported
  NCQ Streaming:                          Not Supported
  NCQ Queue Management Command:           Not Supported
  DevSleep to Reduced Power State:        Supported
  Out Of Band Management Interface:       Not Supported
  Extended Power Conditions Feature:      Not Supported
  Sense Data Reporting Feature:           Not Supported
  Free-Fall Control Feature:              Not Supported
  Write-Read-Verify Feature:              Supported, Disabled
 [Security]
  Security Feature:                       Supported
  Security Status:                        Disabled
  Security Locked:                        Disabled
  Security Frozen:                        Disabled
  Enhanced Security Erase:                Supported
  Sanitize Feature:                       Not Supported
  Sanitize Device - Crypto Scramble:      Not Supported
  Sanitize Device - Overwrite:            Not Supported
  Sanitize Device - Block Erase:          Not Supported
  Sanitize Device - Antifreeze Lock:      Not Supported
  Device Encrypts All User Data:          Supported
  Trusted Computing:                      Supported
 [Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)]
  [05] Reallocated Sector Count:          100/10, Worst: 100
  [09] Power-on Hours/Cycle Count:        99/Always OK, Worst: 99 (4452 hours / 185.5 days)
  [0C] Power Cycle Count:                 98/Always OK, Worst: 98 (Data = 1842, 0)
  [B1] Wear Leveling Count:               99/Always OK, Worst: 99 (Data = 7, 0)
  [B3] Used Reserved Block Count (Total): 100/10, Worst: 100
  [B5] Program Fail Count (Total):        100/10, Worst: 100
  [B6] Erase Fail Count (Total):          100/10, Worst: 100
  [B7] Runtime Bad Block (Total):         100/10, Worst: 100
  [BB] Uncorrectable Error Count:         100/Always OK, Worst: 100
  [BE] Airflow Temperature:               62/Always OK, Worst: 55 (38.0 °C)
  [C3] ECC Error Rate:                    200/Always OK, Worst: 200
  [C7] SATA CRC Error Count:              99/Always OK, Worst: 99 (Data = 7, 0)
  [EB] POR Recovery Count:                99/Always OK, Worst: 99 (Data = 13, 0)
  [F1] Total Host Writes:                 99/Always OK, Worst: 99 (Data = 1156245293, 5)
  Drive Remaining Life                    99%
 [Device Statistics]
  Lifetime Power-On Resets:               1842
  Power-on Hours:                         4452
  Logical Sectors Written:                22631081773
  Logical Sectors Read:                   51395736089
  Number of Write Commands:               270039575
  Number of Read Commands:                719406858
  Number of Reported Uncorrectable Errors: 0
  Resets Between Command Acceptance and Completion: 224
  Current Temperature:                    38 °C
  Maximum Operating Temperature:          70 °C
  Lifetime Temperature:                   22 - 45 °C
  Number of Hardware Resets:              8794
  Number of ASR Events:                   0
  Number of Interface CRC Errors:         7
  Used Endurance Indicator:               0%

by Jari Aalto, 8 months ago

Attachment: hwinfo.txt added

comment:3 by Christian Franke, 8 months ago

Summary: 7.3 - Read Device Identity failed: Input/output error / IOCTL_ATA_PASS_THROUGH command failedIOCTL_ATA_PASS_THROUGH fails with DRQ set (Intel PCH AHCI)
 Intel Cougar Point-M PCH - SATA AHCI 6-Port Controller [B2]

The IOCTL_ATA_PASS_THROUGH implementations of both Intel AHCI drivers and Microsoft generic AHCI drivers (storahci.sys) are usually sane.

The smartmontools code which runs IOCTL_ATA_PASS_THROUGH is very old and I don't remember any similar problem report.

If possible, please apply this patch, rebuild smartctl and retry:

  • os_win32.cpp

     
    794794  }
    795795
    796796  // Check ATA status
    797   if (ctfregs->bCommandReg/*Status*/ & (0x01/*Err*/|0x08/*DRQ*/)) {
     797  if (ctfregs->bCommandReg/*Status*/ & (0x01/*Err*/)) {
    798798    if (ata_debugmode) {
    799799      pout("  IOCTL_ATA_PASS_THROUGH command failed:\n");
    800800      print_ide_regs_io(regs, ctfregs);
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