My external hard drive won't work with your software (Seagate Backup Plus 8TB)
I own a seagate backup plus drive. It can hold 8T of data. Your software can't find my device despite the fact that Ubuntu Linux can read data from the device and can write to the device. I hope you can remedy this situation soon. I would hate to think that I would have to purchase a Windows computer just to monitor the health of my external hard drive.