Opened 18 months ago

Last modified 12 months ago

#1663 closed defect

Please add this drive to the database and fix the error_log on query — at Initial Version

Reported by: dvaezazizi Owned by:
Priority: major Milestone:
Component: all Version: 7.2
Keywords: nvme Cc:

Description

Smartmontools is causing the error-log of HPE drives to increment constantly. Our drives are hitting 100k+ errors. Related to: https://www.smartmontools.org/ticket/1134

START OF INFORMATION SECTION

Model Number: TCM615T4P5xnFTRI
Serial Number: <removed>
Firmware Version: 3P01
PCI Vendor ID: 0x1e0f
PCI Vendor Subsystem ID: 0x1590
IEEE OUI Identifier: 0x8ce38e
Total NVM Capacity: 15,360,950,534,144 [15.3 TB]
Unallocated NVM Capacity: 312,458,870,784 [312 GB]
Controller ID: 1
NVMe Version: 1.4
Number of Namespaces: 1
Namespace 1 Size/Capacity: 15,048,491,663,360 [15.0 TB]
Namespace 1 Utilization: 2,165,793,648,640 [2.16 TB]
Namespace 1 Formatted LBA Size: 4096
Namespace 1 IEEE EUI-64: 8ce38e e209a49501
Local Time is: Sun Oct 30 16:37:26 2022 PDT
Firmware Updates (0x16): 3 Slots, no Reset required
Optional Admin Commands (0x025f): Security Format Frmw_DL NS_Mngmt Self_Test MI_Snd/Rec Get_LBA_Sts
Optional NVM Commands (0x00ff): Comp Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Resv Timestmp Verify
Log Page Attributes (0x1e): Cmd_Eff_Lg Ext_Get_Lg Telmtry_Lg Pers_Ev_Lg
Maximum Data Transfer Size: 8192 Pages
Warning Comp. Temp. Threshold: 76 Celsius
Critical Comp. Temp. Threshold: 82 Celsius
Namespace 1 Features (0x10): NP_Fields

Supported Power States
St Op Max Active Idle RL RT WL WT Ent_Lat Ex_Lat

0 + 27.50W 25.00W - 0 0 0 0 500000 500000
1 + 19.80W 18.00W - 0 0 1 1 500000 500000
2 + 17.60W 16.00W - 0 0 2 2 500000 500000
3 + 15.40W 14.00W - 1 1 3 3 500000 500000
4 + 12.10W 11.00W - 2 2 4 4 500000 500000
5 + 9.90W 9.00W - 3 3 5 5 500000 500000
6 - 5.00W - - 6 6 6 6 500000 500000

Supported LBA Sizes (NSID 0x1)
Id Fmt Data Metadt Rel_Perf

0 - 512 0 0
1 - 512 8 0
2 - 1 0 0
3 + 4096 0 0
4 - 4096 8 0
5 - 4096 64 0

START OF SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning: 0x00
Temperature: 47 Celsius
Available Spare: 100%
Available Spare Threshold: 26%
Percentage Used: 0%
Data Units Read: 76,623,421 [39.2 TB]
Data Units Written: 59,365,282 [30.3 TB]
Host Read Commands: 614,079,901
Host Write Commands: 549,353,795
Controller Busy Time: 544
Power Cycles: 59
Power On Hours: 3,526
Unsafe Shutdowns: 24
Media and Data Integrity Errors: 25
Error Information Log Entries: 214,053
Warning Comp. Temperature Time: 0
Critical Comp. Temperature Time: 0
Temperature Sensor 1: 109 Celsius
Temperature Sensor 2: 101 Celsius

Error Information (NVMe Log 0x01, 16 of 256 entries)
Num ErrCount SQId CmdId Status PELoc LBA NSID VS

0 214053 0 0xc00a 0xc004 0x02e - 0 -
1 214052 0 0x7019 0xc004 0x02e - 0 -
2 214051 0 0xc008 0xc004 0x02e - 0 -
3 214050 0 0xb00b 0xc004 0x02e - 0 -
4 214049 0 0x601b 0xc004 0x02e - 0 -
5 214048 0 0x601a 0xc004 0x02e - 0 -
6 214047 0 0x6018 0xc004 0x02e - 0 -
7 214046 0 0x501b 0xc004 0x02e - 0 -
8 214045 0 0x700c 0xc004 0x02e - 0 -
9 214044 0 0x600f 0xc004 0x02e - 0 -

10 214043 0 0x600d 0xc004 0x02e - 0 -
11 214042 0 0x600c 0xc004 0x02e - 0 -
12 214041 0 0x3013 0xc004 0x02e - 0 -
13 214040 0 0x3012 0xc004 0x02e - 0 -
14 214039 0 0x3010 0xc004 0x02e - 0 -
15 214038 0 0x2013 0xc004 0x02e - 0 -

---

2022 Oct 30 16:38:18 truenas Device: /dev/nvme4n1, number of Error Log entries increased from 230917 to 231033
2022 Oct 30 16:38:18 truenas Device: /dev/nvme1n1, number of Error Log entries increased from 214056 to 214172
2022 Oct 30 16:38:18 truenas Device: /dev/nvme0n1, number of Error Log entries increased from 213937 to 214053
2022 Oct 30 16:38:18 truenas Device: /dev/nvme5n2, number of Error Log entries increased from 36162 to 36278
2022 Oct 30 16:38:18 truenas Device: /dev/nvme7n1, number of Error Log entries increased from 27371 to 27487

---

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.142+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 7.2 dated 2020-12-30 at 16:48:30 UTC
smartmontools SVN rev 5155 dated 2020-12-30 at 16:49:18
smartmontools build host: x86_64-pc-linux-gnu
smartmontools build with: C++14, GCC 10.2.1 20210110
smartmontools configure arguments: '--includedir=${prefix}/include' '--mandir=${prefix}/share/man' '--infodir=${prefix}/share/info' '--localstatedir=/var' '--disable-option-checking' '--disable-silent-rules' '--libdir=${prefix}/lib/x86_64-linux-gnu' '--runstatedir=/run' '--disable-maintainer-mode' '--disable-dependency-tracking' '--build=x86_64-linux-gnu' '--host=x86_64-linux-gnu' '--prefix=/usr' '--sysconfdir=/etc' '--mandir=/usr/share/man' '--with-initscriptdir=no' '--docdir=/usr/share/doc/smartmontools' '--with-attributelog=/var/lib/smartmontools/attrlog.' '--with-drivedbdir=/var/lib/smartmontools/drivedb' '--with-exampledir=/usr/share/doc/smartmontools/examples/' '--with-savestates=/var/lib/smartmontools/smartd.' '--with-smartdplugindir=/etc/smartmontools/smartd_warning.d' '--with-smartdscriptdir=/usr/share/smartmontools' '--with-systemdenvfile=/etc/default/smartmontools' '--with-systemdsystemunitdir=/lib/systemd/system' '--with-libsystemd=auto' '--with-selinux' 'build_alias=x86_64-linux-gnu' 'host_alias=x86_64-linux-gnu' 'CXXFLAGS=-g -O2 -ffile-prefix-map=/dpkg-src=. -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall' 'LDFLAGS=-Wl,-z,relro -Wl,-z,now' 'CPPFLAGS=-Wdate-time -D_FORTIFY_SOURCE=2' 'CFLAGS=-g -O2 -ffile-prefix-map=/dpkg-src=. -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall'

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