Opened 4 years ago
Closed 4 years ago
#1607 closed defect (wontfix)
Bug with Seagate BarraCuda 3.5 (SMR) ST8000DM004-2U9188 on amd64
| Reported by: | mrx | Owned by: | |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | smartctl | Version: | 7.3 |
| Keywords: | Cc: |
Description
Hello,
I found bug with smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64], it's wont detect Seagate BarraCuda 3.5 (SMR) ST8000DM004-2U9188 on amd64 correctly and doesn't read any smart data, but it does on same smartctl version at armv6l-linux-5.17.0-1-rpi.
There is output from smartctl on amd64:
~# smartctl -a /dev/sdb smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org Read Device Identity failed: scsi error unsupported field in scsi command If this is a USB connected device, look at the various --device=TYPE variants A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
If I'm adding --device=sat,auto:
~# smartctl -a /dev/sdb --device=sat,auto smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: Seagate Product: Desktop Revision: 040B Compliance: SPC-4 User Capacity: 8,001,563,221,504 bytes [8.00 TB] Logical block size: 512 bytes Physical block size: 4096 bytes Logical Unit id: 0x5000000000000001 Serial number: NA7HT28P Device type: disk Local Time is: Mon May 2 15:59:53 2022 BST SMART support is: Available - device has SMART capability. SMART support is: Disabled Temperature Warning: Disabled or Not Supported === START OF READ SMART DATA SECTION === SMART Health Status: OK Current Drive Temperature: 0 C Drive Trip Temperature: 0 C Error Counter logging not supported Device does not support Self Test logging
And correct behavior on arm by running smartctl -a /dev/sdb --json:
{
"json_format_version": [
1,
0
],
"smartctl": {
"version": [
7,
3
],
"svn_revision": "5338",
"platform_info": "armv6l-linux-5.17.0-1-rpi",
"build_info": "(local build)",
"argv": [
"smartctl",
"--all",
"/dev/sda",
"--json"
],
"drive_database_version": {
"string": "7.3/5319"
},
"exit_status": 0
},
"local_time": {
"time_t": 1651346131,
"asctime": "Sat Apr 30 19:15:31 2022 UTC"
},
"device": {
"name": "/dev/sda",
"info_name": "/dev/sda [SAT]",
"type": "sat",
"protocol": "ATA"
},
"model_family": "Seagate BarraCuda 3.5 (SMR)",
"model_name": "ST8000DM004-2U9188",
"serial_number": "WSC127TX",
"wwn": {
"naa": 5,
"oui": 3152,
"id": 3766737109
},
"firmware_version": "0001",
"user_capacity": {
"blocks": 15628053168,
"bytes": 8001563222016
},
"logical_block_size": 512,
"physical_block_size": 4096,
"rotation_rate": 5400,
"form_factor": {
"ata_value": 2,
"name": "3.5 inches"
},
"trim": {
"supported": false
},
"in_smartctl_database": true,
"ata_version": {
"string": "ACS-3 T13/2161-D revision 5",
"major_value": 2016,
"minor_value": 109
},
"sata_version": {
"string": "SATA 3.1",
"value": 127
},
"interface_speed": {
"max": {
"sata_value": 14,
"string": "6.0 Gb/s",
"units_per_second": 60,
"bits_per_unit": 100000000
},
"current": {
"sata_value": 2,
"string": "3.0 Gb/s",
"units_per_second": 30,
"bits_per_unit": 100000000
}
},
"smart_support": {
"available": true,
"enabled": true
},
"smart_status": {
"passed": true
},
"ata_smart_data": {
"offline_data_collection": {
"status": {
"value": 0,
"string": "was never started"
},
"completion_seconds": 0
},
"self_test": {
"status": {
"value": 0,
"string": "completed without error",
"passed": true
},
"polling_minutes": {
"short": 1,
"extended": 963,
"conveyance": 2
}
},
"capabilities": {
"values": [
115,
3
],
"exec_offline_immediate_supported": true,
"offline_is_aborted_upon_new_cmd": false,
"offline_surface_scan_supported": false,
"self_tests_supported": true,
"conveyance_self_test_supported": true,
"selective_self_test_supported": true,
"attribute_autosave_enabled": true,
"error_logging_supported": true,
"gp_logging_supported": true
}
},
"ata_sct_capabilities": {
"value": 12453,
"error_recovery_control_supported": false,
"feature_control_supported": false,
"data_table_supported": true
},
"ata_smart_attributes": {
"revision": 10,
"table": [
{
"id": 1,
"name": "Raw_Read_Error_Rate",
"value": 69,
"worst": 65,
"thresh": 6,
"when_failed": "",
"flags": {
"value": 15,
"string": "POSR-- ",
"prefailure": true,
"updated_online": true,
"performance": true,
"error_rate": true,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 7241282,
"string": "7241282"
}
},
{
"id": 3,
"name": "Spin_Up_Time",
"value": 92,
"worst": 92,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 3,
"string": "PO---- ",
"prefailure": true,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 4,
"name": "Start_Stop_Count",
"value": 100,
"worst": 100,
"thresh": 20,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 8,
"string": "8"
}
},
{
"id": 5,
"name": "Reallocated_Sector_Ct",
"value": 100,
"worst": 100,
"thresh": 10,
"when_failed": "",
"flags": {
"value": 51,
"string": "PO--CK ",
"prefailure": true,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 7,
"name": "Seek_Error_Rate",
"value": 100,
"worst": 253,
"thresh": 45,
"when_failed": "",
"flags": {
"value": 15,
"string": "POSR-- ",
"prefailure": true,
"updated_online": true,
"performance": true,
"error_rate": true,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 161127,
"string": "161127"
}
},
{
"id": 9,
"name": "Power_On_Hours",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 2651360621232150,
"string": "22h+10m+17.318s"
}
},
{
"id": 10,
"name": "Spin_Retry_Count",
"value": 100,
"worst": 100,
"thresh": 97,
"when_failed": "",
"flags": {
"value": 19,
"string": "PO--C- ",
"prefailure": true,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": false
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 12,
"name": "Power_Cycle_Count",
"value": 100,
"worst": 100,
"thresh": 20,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 7,
"string": "7"
}
},
{
"id": 183,
"name": "Runtime_Bad_Block",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 184,
"name": "End-to-End_Error",
"value": 100,
"worst": 100,
"thresh": 99,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 187,
"name": "Reported_Uncorrect",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 188,
"name": "Command_Timeout",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0 0 0"
}
},
{
"id": 189,
"name": "High_Fly_Writes",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 58,
"string": "-O-RCK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": true,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 190,
"name": "Airflow_Temperature_Cel",
"value": 54,
"worst": 53,
"thresh": 40,
"when_failed": "",
"flags": {
"value": 34,
"string": "-O---K ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": true
},
"raw": {
"value": 790233134,
"string": "46 (Min/Max 26/47)"
}
},
{
"id": 191,
"name": "G-Sense_Error_Rate",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 192,
"name": "Power-Off_Retract_Count",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 4,
"string": "4"
}
},
{
"id": 193,
"name": "Load_Cycle_Count",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 50,
"string": "-O--CK ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 24,
"string": "24"
}
},
{
"id": 194,
"name": "Temperature_Celsius",
"value": 46,
"worst": 47,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 34,
"string": "-O---K ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": true
},
"raw": {
"value": 90194313262,
"string": "46 (0 21 0 0 0)"
}
},
{
"id": 195,
"name": "Hardware_ECC_Recovered",
"value": 69,
"worst": 65,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 26,
"string": "-O-RC- ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": true,
"event_count": true,
"auto_keep": false
},
"raw": {
"value": 7241282,
"string": "7241282"
}
},
{
"id": 197,
"name": "Current_Pending_Sector",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 18,
"string": "-O--C- ",
"prefailure": false,
"updated_online": true,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": false
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 198,
"name": "Offline_Uncorrectable",
"value": 100,
"worst": 100,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 16,
"string": "----C- ",
"prefailure": false,
"updated_online": false,
"performance": false,
"error_rate": false,
"event_count": true,
"auto_keep": false
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 199,
"name": "UDMA_CRC_Error_Count",
"value": 200,
"worst": 200,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 62,
"string": "-OSRCK ",
"prefailure": false,
"updated_online": true,
"performance": true,
"error_rate": true,
"event_count": true,
"auto_keep": true
},
"raw": {
"value": 0,
"string": "0"
}
},
{
"id": 240,
"name": "Head_Flying_Hours",
"value": 100,
"worst": 253,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 0,
"string": "------ ",
"prefailure": false,
"updated_online": false,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 4972120429821957,
"string": "5h+19m+17.662s"
}
},
{
"id": 241,
"name": "Total_LBAs_Written",
"value": 100,
"worst": 253,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 0,
"string": "------ ",
"prefailure": false,
"updated_online": false,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 4919495,
"string": "4919495"
}
},
{
"id": 242,
"name": "Total_LBAs_Read",
"value": 100,
"worst": 253,
"thresh": 0,
"when_failed": "",
"flags": {
"value": 0,
"string": "------ ",
"prefailure": false,
"updated_online": false,
"performance": false,
"error_rate": false,
"event_count": false,
"auto_keep": false
},
"raw": {
"value": 2321787,
"string": "2321787"
}
}
]
},
"power_on_time": {
"hours": 22,
"minutes": 10
},
"power_cycle_count": 7,
"temperature": {
"current": 46
},
"ata_smart_error_log": {
"summary": {
"revision": 1,
"count": 0
}
},
"ata_smart_self_test_log": {
"standard": {
"revision": 1,
"count": 0
}
},
"ata_smart_selective_self_test_log": {
"revision": 1,
"table": [
{
"lba_min": 0,
"lba_max": 0,
"status": {
"value": 0,
"string": "Not_testing"
}
},
{
"lba_min": 0,
"lba_max": 0,
"status": {
"value": 0,
"string": "Not_testing"
}
},
{
"lba_min": 0,
"lba_max": 0,
"status": {
"value": 0,
"string": "Not_testing"
}
},
{
"lba_min": 0,
"lba_max": 0,
"status": {
"value": 0,
"string": "Not_testing"
}
},
{
"lba_min": 0,
"lba_max": 0,
"status": {
"value": 0,
"string": "Not_testing"
}
}
],
"flags": {
"value": 0,
"remainder_scan_enabled": false
},
"power_up_scan_resume_minutes": 0
}
}
Change History (2)
comment:1 by , 4 years ago
comment:2 by , 4 years ago
| Resolution: | → wontfix |
|---|---|
| Status: | new → closed |
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Problem was in linux UAS driver, blacklisting device like described here - https://forum.openmediavault.org/index.php?thread/31194-rasberry-pi4-seagate-external-usb3-0-no-spin-down-no-s-m-a-r-t-100-resolved/ helps.