Opened 3 years ago

Closed 2 years ago

#1543 closed enhancement (fixed)

Add to driveDB WDC WD102KFBX

Reported by: Mitium Owned by: Christian Franke
Priority: minor Milestone: Release 7.3
Component: drivedb Version: 7.2
Keywords: hdd Cc:


10Tb Red Pro NAS drive

Attachments (2)

WDC-WD102KFBX.txt (2.1 KB ) - added by Mitium 3 years ago.
WDC-WD102KFBX-2.txt (11.8 KB ) - added by Mitium 3 years ago.

Download all attachments as: .zip

Change History (13)

by Mitium, 3 years ago

Attachment: WDC-WD102KFBX.txt added

comment:1 by Mitium, 3 years ago

Component: alldrivedb

comment:2 by Christian Franke, 3 years ago

Keywords: hdd added; WD102KFBX add removed
Milestone: undecided

The output is not useful. The SMART data block is returned with all zeroes and the Log Directory could not be read:

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Error logging capability:        (0x00)	Error logging NOT supported.
					No General Purpose Logging support.

Read SMART Log Directory failed: scsi error aborted command

This is a limitation (or bug) in the ATA/SCSI pass-through layer between smartctl and drive. Which controller, USB bridge, ... was used here?

Attribute set is likely similar to WD101KFBX (#1030), but this cannot be verified with the output attached above.

comment:3 by Mitium, 3 years ago

Test was performed using a StarTech SDOCK2U33RE which uses a JMicron JMS562 chipset.

The command used to perform the test is:

smartctl -q noserial -x -d sat /dev/sdb > WDC-WD102KFBX.txt

Is there some other flag that needs to added?

Last edited 3 years ago by Mitium (previous) (diff)

comment:4 by Mitium, 3 years ago

Some additional details from system logs:

[  584.202040] usb 2-3: new SuperSpeed USB device number 4 using xhci_hcd
[  584.222777] usb 2-3: New USB device found, idVendor=152d, idProduct=9561, bcdDevice=62.07
[  584.222788] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=XX
[  584.222793] usb 2-3: Product: JMS56x Series
[  584.222796] usb 2-3: Manufacturer: JMicron
[  584.222800] usb 2-3: SerialNumber: 00000000000000000000
[  584.229796] scsi host5: uas
[  584.230618] scsi 5:0:0:0: Direct-Access     WDC WD10 2KFBX-68M95N0    6207 PQ: 0 ANSI: 6
[  584.231859] sd 5:0:0:0: Attached scsi generic sg1 type 0
[  584.232771] sd 5:0:0:0: [sdb] 19532873728 512-byte logical blocks: (10.0 TB/9.10 TiB)
[  584.232969] sd 5:0:0:0: [sdb] Write Protect is off
[  584.232974] sd 5:0:0:0: [sdb] Mode Sense: 67 00 10 08
[  584.233342] sd 5:0:0:0: [sdb] Write cache: enabled, read cache: enabled, supports DPO and FUA
[  584.233743] sd 5:0:0:0: [sdb] Optimal transfer size 33553920 bytes
[  584.349602] sd 5:0:0:0: [sdb] Attached SCSI disk
[ 2397.999548]  sdb: sdb1
[ 2399.024278]  sdb: sdb1

comment:5 by Christian Franke, 3 years ago

-d sat reportedly worked with this USB bridge. Older JMicron bridges require -d usbjmicron. May also depend on firmware version.

comment:6 by Mitium, 3 years ago

I don't have any way to check the firmware version on the USB dock at this time. I will put together another computer to run Ubuntu 21.10 and install it internally to avoid the chipset issue. This will take about half a day.

comment:7 by Mitium, 3 years ago

Apologies for the delay, I had to wait for a replacement part to arrive. Directly connected to the motherboard yielded more results.

by Mitium, 3 years ago

Attachment: WDC-WD102KFBX-2.txt added

comment:8 by Christian Franke, 3 years ago

Milestone: undecidedRelease 7.3

Thanks, looks much better. Could be added to existing entry Western Digital Red Pro.

Interestingly the WD102KFBX does not provide attribute 22 (Helium_Level) but WD101KFBX (#1030) does. The firmware versions (83.00A83 vs. 83.H0A03) may also suggest that only the WD101KFBX is a helium drive.

comment:9 by Mitium, 3 years ago

I doubt that it is a helium filled drive, since I see a vent hole in the upper cover.

I do recall reading elsewhere on the internet that it is one of the primary differences compared to the WD101KFBX.

comment:10 by Christian Franke, 2 years ago

Owner: set to Christian Franke
Status: newaccepted

comment:11 by Christian Franke, 2 years ago

Resolution: fixed
Status: acceptedclosed
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