Opened 12 months ago

Closed 11 months ago

Last modified 11 months ago

#1501 closed defect (invalid)

Buffer I/O error logical block async page read (TOSHIBA MQ01ABD100)

Reported by: 4joeyirosh1 Owned by:
Priority: major Milestone:
Component: all Version:
Keywords: Cc:

Description

Hi!I have Debian 11 64 bit installed on my machine.

When I booted my machine today,I got the errors below during boot.Please find the output of the smartctl command below

# smartctl -a /dev/sda
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.0-7-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MQ01ABD...
Device Model:     TOSHIBA MQ01ABD100
Serial Number:    87PSPGCKT
LU WWN Device Id: 5 000039 7f2f0a12f
Firmware Version: AX1R4C
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Jun 12 19:55:38 2021 EAT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x86)	Offline data collection activity
					was aborted by the device with a fatal error.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121)	The previous self-test completed having
					the read element of the test failed.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x51) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 199) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0027   100   100   050    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0023   100   100   002    Pre-fail  Always       -       1762
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       3079
  5 Reallocated_Sector_Ct   0x0033   099   099   010    Pre-fail  Always       -       320
  7 Seek_Error_Rate         0x002f   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0025   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   058   058   000    Old_age   Always       -       17022
 10 Spin_Retry_Count        0x0033   161   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2919
183 Runtime_Bad_Block       0x0032   100   100   001    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   097    Pre-fail  Always       -       0
185 Unknown_Attribute       0x0032   100   100   001    Old_age   Always       -       65535
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       1653
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   001    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   067   052   040    Old_age   Always       -       33 (Min/Max 28/42)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       213
192 Power-Off_Retract_Count 0x0022   100   100   000    Old_age   Always       -       5308497
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       5737
194 Temperature_Celsius     0x0022   067   052   040    Old_age   Always       -       33 (Min/Max 28/42)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       36
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 1653 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1653 occurred at disk power-on lifetime: 17011 hours (708 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 d0 06 f6 7f 40  Error: UNC at LBA = 0x007ff606 = 8386054

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 f8 d8 86 f6 7f 40 00      01:02:19.290  READ FPDMA QUEUED
  60 08 d0 06 f6 7f 40 00      01:02:19.290  READ FPDMA QUEUED
  ef 10 02 00 00 00 a0 00      01:02:19.282  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 00      01:02:19.281  IDENTIFY DEVICE
  ef 03 45 00 00 00 a0 00      01:02:19.281  SET FEATURES [Set transfer mode]

Error 1652 occurred at disk power-on lifetime: 17011 hours (708 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 28 06 f6 7f 40  Error: UNC at LBA = 0x007ff606 = 8386054

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 f8 30 86 f6 7f 40 00      01:02:19.070  READ FPDMA QUEUED
  60 08 28 06 f6 7f 40 00      01:02:19.070  READ FPDMA QUEUED
  ef 10 03 00 00 00 a0 00      01:02:19.058  SET FEATURES [Enable SATA feature]
  ef 10 02 00 00 00 a0 00      01:02:19.046  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 00      01:02:19.045  IDENTIFY DEVICE

Error 1651 occurred at disk power-on lifetime: 17011 hours (708 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 f8 06 f6 7f 40  Error: UNC at LBA = 0x007ff606 = 8386054

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 f8 00 86 f6 7f 40 00      01:02:18.597  READ FPDMA QUEUED
  60 78 f8 06 f6 7f 40 00      01:02:18.597  READ FPDMA QUEUED
  60 30 b8 c6 f5 7f 40 00      01:02:18.597  READ FPDMA QUEUED
  60 10 b0 a6 f5 7f 40 00      01:02:18.597  READ FPDMA QUEUED
  60 08 a8 8e f5 7f 40 00      01:02:18.597  READ FPDMA QUEUED

Error 1650 occurred at disk power-on lifetime: 17011 hours (708 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 08 06 f6 7f 40  Error: UNC at LBA = 0x007ff606 = 8386054

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 20 50 1e a6 94 40 00      01:02:04.069  READ FPDMA QUEUED
  60 02 08 06 f6 7f 40 00      01:02:04.060  READ FPDMA QUEUED
  60 02 18 0c f6 7f 40 00      01:02:04.027  READ FPDMA QUEUED
  60 00 10 1e 89 95 40 00      01:02:04.027  READ FPDMA QUEUED
  60 60 08 1e f6 7f 40 00      01:02:04.027  READ FPDMA QUEUED

Error 1649 occurred at disk power-on lifetime: 17011 hours (708 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 e0 06 f6 7f 40  Error: UNC at LBA = 0x007ff606 = 8386054

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 48 1e 89 95 40 00      01:02:03.896  READ FPDMA QUEUED
  60 02 00 0c f6 7f 40 00      01:02:03.872  READ FPDMA QUEUED
  60 02 f0 0a f6 7f 40 00      01:02:03.872  READ FPDMA QUEUED
  60 02 e8 08 f6 7f 40 00      01:02:03.872  READ FPDMA QUEUED
  60 02 e0 06 f6 7f 40 00      01:02:03.872  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%     17008         209712646
# 2  Short offline       Completed: read failure       90%     17008         209712646
# 3  Short offline       Completed without error       00%      6747         -
# 4  Short offline       Completed without error       00%      6747         -
# 5  Short offline       Completed without error       00%      6747         -
# 6  Extended offline    Aborted by host               90%      6747         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Output of dmesg from linux is as below

# dmesg
[ 8431.341307] sd 0:0:0:0: [sda] tag#13 Sense Key : Medium Error [current]
[ 8431.341316] sd 0:0:0:0: [sda] tag#13 Add. Sense: Unrecovered read error - auto reallocate failed
[ 8431.341327] sd 0:0:0:0: [sda] tag#13 CDB: Read(10) 28 00 0c 7f f6 06 00 00 08 00
[ 8431.341340] blk_update_request: I/O error, dev sda, sector 209712646 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 8431.341358] Buffer I/O error on dev sda6, logical block 17, async page read
[ 8431.341415] ata1: EH complete
[ 8432.438648] ata1.00: exception Emask 0x0 SAct 0x8000000 SErr 0x40000 action 0x0
[ 8432.438653] ata1.00: irq_stat 0x40000008
[ 8432.438656] ata1: SError: { CommWake }
[ 8432.438659] ata1.00: failed command: READ FPDMA QUEUED
[ 8432.438664] ata1.00: cmd 60/08:d8:00:f6:7f/00:00:0c:00:00/40 tag 27 ncq dma 4096 in
                        res 41/40:00:06:f6:7f/00:00:0c:00:00/40 Emask 0x409 (media error) <F>
[ 8432.438666] ata1.00: status: { DRDY ERR }
[ 8432.438668] ata1.00: error: { UNC }
[ 8432.441244] ata1.00: configured for UDMA/100
[ 8432.441258] sd 0:0:0:0: [sda] tag#27 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE cmd_age=0s
[ 8432.441260] sd 0:0:0:0: [sda] tag#27 Sense Key : Medium Error [current]
[ 8432.441262] sd 0:0:0:0: [sda] tag#27 Add. Sense: Unrecovered read error - auto reallocate failed
[ 8432.441264] sd 0:0:0:0: [sda] tag#27 CDB: Read(10) 28 00 0c 7f f6 00 00 00 08 00

What do these errors mean and how can I resolve them.Seems there is a disk I/O error and I hope I dont have to replace the disk. /dev/sda6 is my /home partition and I have manged to boot my OS and reach the gnome desktop and somehow I am able to work normally but the disk I/O issues concern me.

Please help

Attachments (3)

Change History (9)

comment:1 Changed 12 months ago by 4joeyirosh1

Moreover I installed GSmartControl and the logs from the Statistics,Short Self Test and Error Log are as per files TOSHIBA_MQ01ABD100_87PSPGCKT_2021-06-12 statistics.txt,TOSHIBA_MQ01ABD100_87PSPGCKT_2021-06-12 self test.txt and TOSHIBA_MQ01ABD100_87PSPGCKT_2021-06-12 error log.txt attached.

Please help

comment:2 Changed 12 months ago by 4joeyirosh1

Priority: minormajor

comment:3 Changed 11 months ago by Christian Franke

Summary: Buffer I/O error logical block async page readBuffer I/O error logical block async page read (TOSHIBA MQ01ABD100)

comment:4 Changed 11 months ago by Christian Franke

Note: All three attachments are identical.

...
Device Model:     TOSHIBA MQ01ABD100
...
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
...
  5 Reallocated_Sector_Ct   PO--CK   099   099   010    -    320
...
  9 Power_On_Hours          -O--CK   058   058   000    -    17023
...
 12 Power_Cycle_Count       -O--CK   100   100   000    -    2919
...
196 Reallocated_Event_Count -O--CK   100   100   000    -    36
...

SMART Extended Comprehensive Error Log Version: 1 (64 sectors)
...
  40 -- 41 00 d0 00 00 0c 7f f6 06 40 00  Error: UNC at LBA = 0x0c7ff606 = 209712646
...
  40 -- 41 00 f0 00 00 0c cd 35 7e 40 00  Error: UNC at LBA = 0x0ccd357e = 214775166
...
  40 -- 41 00 10 00 00 0c cc 91 7e 40 00  Error: UNC at LBA = 0x0ccc917e = 214733182
...
SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%     17023         209712646
# 2  Short offline       Completed: read failure       90%     17008         209712646
# 3  Short offline       Completed: read failure       90%     17008         209712646
...

This disk has 320 already reallocated bad sectors and at least three (209712646, 214733182, 214775166) bad sectors pending for reallocation. This may increase in the near future. The model name, the total power on time and the power cycle count suggest that this disk is at least six years old. I would suggest to replace this disk ASAP.

See the Bad block HOWTO for further info.

PS: This is a bug tracker, not a support forum. For future support questions, please use the smartmontools-support mailing list instead. Thanks.

comment:5 Changed 11 months ago by Christian Franke

Resolution: invalid
Status: newclosed

Disk has unreadable sectors which are correctly reported by smartctl.

comment:6 Changed 11 months ago by TheDragonFire961

The serial number suggests a August 2017 manufacture date (Toshiba serial numbers are closely tied with date of manufacture) so not that old, but still, this drive is the problem, not smartctl.

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