Opened 3 years ago
Last modified 3 years ago
#1462 new defect
Read SMART Selective Self-test Log failed: scsi error unsupported field in scsi command
| Reported by: | sunil jain | Owned by: | |
|---|---|---|---|
| Priority: | minor | Milestone: | undecided |
| Component: | smartctl | Version: | 7.1 |
| Keywords: | ata | Cc: |
Description (last modified by )
hi team,
when you run the smartctl 7.1 on following HDD it fails to read smart selective self test log.
Model Family: Dell Certified Intel S4x00/D3-S4x10 Series SSDs
Device Model: SSDSC2KB038T8R
Serial Number: PHYF026301MX3P8EGN
i understand that this drive does not support selective self logging. Why the output is "csi error unsupported field in scsi command" instead of not supported?
see the text below to understand.
martctl 7.1 2019-12-30 r5022 [x86_64-linux-5.4.0-65-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Dell Certified Intel S4x00/D3-S4x10 Series SSDs
Device Model: SSDSC2KB038T8R
Serial Number: PHYF026301MX3P8EGN
LU WWN Device Id: 5 5cd2e4 1526640b3
Add. Product Id: DELL(tm)
Firmware Version: XCV1DL69
User Capacity: 3,840,755,982,336 bytes [3.84 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Feb 12 02:57:13 2021 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Enabled
DSN feature is: Unavailable
ATA Security is: Unavailable
Wt Cache Reorder: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x02) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 2) seconds.
Offline data collection
capabilities: (0x79) SMART execute Offline immediate.
No Auto Offline data collection support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 60) minutes.
Conveyance self-test routine
recommended polling time: ( 60) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate -OSR-- 130 130 039 - 11727533
5 Reallocated_Sector_Ct PO--CK 100 100 001 - 0
9 Power_On_Hours -O--CK 100 100 000 - 61
12 Power_Cycle_Count -O--CK 100 100 000 - 20
13 Read_Soft_Error_Rate -OSRC- 077 077 000 - 11727533
170 Available_Reservd_Space PO--CK 100 100 010 - 0
173 Unknown_Attribute -O--C- 100 100 000 - 1
174 Unsafe_Shutdown_Count -O--CK 100 100 000 - 20
175 Program_Fail_Count_Chip -O--C- 100 100 010 - 0
179 Used_Rsvd_Blk_Cnt_Tot PO--CK 100 100 010 - 0
180 Unused_Rsvd_Blk_Cnt_Tot -O--CK 100 100 000 - 25509
181 Program_Fail_Cnt_Total -O-RCK 100 100 000 - 0
182 Erase_Fail_Count_Total -O-RCK 100 100 000 - 0
184 End-to-End_Error -O--CK 100 100 000 - 0
194 Temperature_Celsius -O---K 100 100 000 - 32
195 Uncorrectable_Error_Cnt -O--CK 100 100 000 - 0
197 Current_Pending_Sector -O--C- 100 100 000 - 0
198 Offline_Uncorrectable ----C- 100 100 000 - 0
199 CRC_Error_Count -OSRCK 100 100 000 - 0
201 Power_Loss_Cap_Test PO--CK 100 100 010 - 2346 (27 0)
202 End_of_Life POS--K 100 100 000 - 0
233 Total_LBAs_Written -O--CK 100 100 000 - 0
234 Thermal_Throttle_Status -O--CK 100 100 000 - 0/0
235 Unknown_Attribute PO-R-- 100 100 000 - 0
241 Total_LBAs_Written -O--CK 100 100 000 - 0
242 Total_LBAs_Read -O--CK 100 100 000 - 114821
245 Percent_Life_Remaining -O--CK 100 100 000 - 100
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x02 SL R/O 8 Comprehensive SMART error log
0x03 GPL R/O 20 Ext. Comprehensive SMART error log
0x04 GPL,SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 2 Extended self-test log
0x08 GPL R/O 2 Power Conditions log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x24 GPL R/O 512 Current Device Internal Status Data log
0x25 GPL R/O 512 Saved Device Internal Status Data log
0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log
0x99-0x9a GPL,SL R/W 1 Host vendor specific log
0xb8 SL VS 1 Device vendor specific log
0xb9 SL VS 8 Device vendor specific log
0xba GPL VS 1280 Device vendor specific log
0xc8 GPL VS 1 Device vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 8 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 1 (20 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (2 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 61 -
# 2 Extended offline Completed without error 00% 2 -
# 3 Short offline Completed without error 00% 1 -
Read SMART Selective Self-test Log failed: scsi error unsupported field in scsi command
SCT Status Version: 3
SCT Version (vendor specific): 1 (0x0001)
Device State: Active (0)
Current Temperature: 32 Celsius
Power Cycle Min/Max Temperature: 22/32 Celsius
Lifetime Min/Max Temperature: 17/36 Celsius
Specified Max Operating Temperature: 73 Celsius
Under/Over Temperature Limit Count: 0/0
Vendor specific:
00 00 2c 01 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/73 Celsius
Min/Max Temperature Limit: 0/73 Celsius
Temperature History Size (Index): 478 (398)
Index Estimated Time Temperature Celsius
399 2021-02-11 19:00 32 *************
... ..( 7 skipped). .. *************
407 2021-02-11 19:08 32 *************
408 2021-02-11 19:09 31 ************
409 2021-02-11 19:10 32 *************
... ..( 3 skipped). .. *************
413 2021-02-11 19:14 32 *************
414 2021-02-11 19:15 31 ************
415 2021-02-11 19:16 32 *************
... ..( 3 skipped). .. *************
419 2021-02-11 19:20 32 *************
420 2021-02-11 19:21 31 ************
421 2021-02-11 19:22 32 *************
422 2021-02-11 19:23 32 *************
423 2021-02-11 19:24 31 ************
424 2021-02-11 19:25 32 *************
... ..( 13 skipped). .. *************
438 2021-02-11 19:39 32 *************
439 2021-02-11 19:40 31 ************
440 2021-02-11 19:41 31 ************
441 2021-02-11 19:42 32 *************
... ..( 2 skipped). .. *************
444 2021-02-11 19:45 32 *************
445 2021-02-11 19:46 31 ************
446 2021-02-11 19:47 32 *************
... ..( 7 skipped). .. *************
454 2021-02-11 19:55 32 *************
455 2021-02-11 19:56 31 ************
456 2021-02-11 19:57 32 *************
... ..( 27 skipped). .. *************
6 2021-02-11 20:25 32 *************
7 2021-02-11 20:26 31 ************
8 2021-02-11 20:27 32 *************
... ..( 2 skipped). .. *************
11 2021-02-11 20:30 32 *************
12 2021-02-11 20:31 31 ************
13 2021-02-11 20:32 32 *************
14 2021-02-11 20:33 31 ************
15 2021-02-11 20:34 32 *************
... ..( 2 skipped). .. *************
18 2021-02-11 20:37 32 *************
19 2021-02-11 20:38 31 ************
20 2021-02-11 20:39 32 *************
... ..( 16 skipped). .. *************
37 2021-02-11 20:56 32 *************
38 2021-02-11 20:57 31 ************
39 2021-02-11 20:58 32 *************
40 2021-02-11 20:59 32 *************
41 2021-02-11 21:00 32 *************
42 2021-02-11 21:01 31 ************
43 2021-02-11 21:02 32 *************
44 2021-02-11 21:03 32 *************
45 2021-02-11 21:04 31 ************
46 2021-02-11 21:05 31 ************
47 2021-02-11 21:06 32 *************
... ..( 14 skipped). .. *************
62 2021-02-11 21:21 32 *************
63 2021-02-11 21:22 31 ************
64 2021-02-11 21:23 32 *************
... ..( 15 skipped). .. *************
80 2021-02-11 21:39 32 *************
81 2021-02-11 21:40 31 ************
82 2021-02-11 21:41 32 *************
83 2021-02-11 21:42 32 *************
84 2021-02-11 21:43 31 ************
85 2021-02-11 21:44 31 ************
86 2021-02-11 21:45 31 ************
87 2021-02-11 21:46 32 *************
88 2021-02-11 21:47 32 *************
89 2021-02-11 21:48 31 ************
90 2021-02-11 21:49 32 *************
... ..( 7 skipped). .. *************
98 2021-02-11 21:57 32 *************
99 2021-02-11 21:58 31 ************
100 2021-02-11 21:59 32 *************
... ..( 4 skipped). .. *************
105 2021-02-11 22:04 32 *************
106 2021-02-11 22:05 31 ************
107 2021-02-11 22:06 31 ************
108 2021-02-11 22:07 31 ************
109 2021-02-11 22:08 32 *************
... ..( 10 skipped). .. *************
120 2021-02-11 22:19 32 *************
121 2021-02-11 22:20 31 ************
122 2021-02-11 22:21 32 *************
... ..( 2 skipped). .. *************
125 2021-02-11 22:24 32 *************
126 2021-02-11 22:25 31 ************
127 2021-02-11 22:26 32 *************
... ..( 5 skipped). .. *************
133 2021-02-11 22:32 32 *************
134 2021-02-11 22:33 31 ************
135 2021-02-11 22:34 32 *************
... ..( 7 skipped). .. *************
143 2021-02-11 22:42 32 *************
144 2021-02-11 22:43 31 ************
145 2021-02-11 22:44 31 ************
146 2021-02-11 22:45 32 *************
147 2021-02-11 22:46 31 ************
148 2021-02-11 22:47 32 *************
... ..( 23 skipped). .. *************
172 2021-02-11 23:11 32 *************
173 2021-02-11 23:12 31 ************
174 2021-02-11 23:13 32 *************
175 2021-02-11 23:14 32 *************
176 2021-02-11 23:15 32 *************
177 2021-02-11 23:16 31 ************
178 2021-02-11 23:17 32 *************
... ..( 20 skipped). .. *************
199 2021-02-11 23:38 32 *************
200 2021-02-11 23:39 31 ************
201 2021-02-11 23:40 32 *************
202 2021-02-11 23:41 31 ************
203 2021-02-11 23:42 32 *************
204 2021-02-11 23:43 31 ************
205 2021-02-11 23:44 32 *************
206 2021-02-11 23:45 32 *************
207 2021-02-11 23:46 31 ************
208 2021-02-11 23:47 32 *************
... ..( 2 skipped). .. *************
211 2021-02-11 23:50 32 *************
212 2021-02-11 23:51 31 ************
213 2021-02-11 23:52 32 *************
214 2021-02-11 23:53 32 *************
215 2021-02-11 23:54 31 ************
216 2021-02-11 23:55 32 *************
... ..( 28 skipped). .. *************
245 2021-02-12 00:24 32 *************
246 2021-02-12 00:25 31 ************
247 2021-02-12 00:26 32 *************
... ..( 4 skipped). .. *************
252 2021-02-12 00:31 32 *************
253 2021-02-12 00:32 31 ************
254 2021-02-12 00:33 32 *************
255 2021-02-12 00:34 31 ************
256 2021-02-12 00:35 32 *************
... ..( 9 skipped). .. *************
266 2021-02-12 00:45 32 *************
267 2021-02-12 00:46 31 ************
268 2021-02-12 00:47 31 ************
269 2021-02-12 00:48 32 *************
... ..( 6 skipped). .. *************
276 2021-02-12 00:55 32 *************
277 2021-02-12 00:56 31 ************
278 2021-02-12 00:57 32 *************
... ..( 13 skipped). .. *************
292 2021-02-12 01:11 32 *************
293 2021-02-12 01:12 31 ************
294 2021-02-12 01:13 32 *************
295 2021-02-12 01:14 32 *************
296 2021-02-12 01:15 31 ************
297 2021-02-12 01:16 32 *************
... ..( 30 skipped). .. *************
328 2021-02-12 01:47 32 *************
329 2021-02-12 01:48 31 ************
330 2021-02-12 01:49 32 *************
... ..( 20 skipped). .. *************
351 2021-02-12 02:10 32 *************
352 2021-02-12 02:11 31 ************
353 2021-02-12 02:12 32 *************
354 2021-02-12 02:13 31 ************
355 2021-02-12 02:14 32 *************
... ..( 5 skipped). .. *************
361 2021-02-12 02:20 32 *************
362 2021-02-12 02:21 31 ************
363 2021-02-12 02:22 32 *************
364 2021-02-12 02:23 31 ************
365 2021-02-12 02:24 32 *************
... ..( 5 skipped). .. *************
371 2021-02-12 02:30 32 *************
372 2021-02-12 02:31 31 ************
373 2021-02-12 02:32 32 *************
374 2021-02-12 02:33 32 *************
375 2021-02-12 02:34 32 *************
376 2021-02-12 02:35 31 ************
377 2021-02-12 02:36 32 *************
378 2021-02-12 02:37 32 *************
379 2021-02-12 02:38 32 *************
380 2021-02-12 02:39 31 ************
381 2021-02-12 02:40 32 *************
382 2021-02-12 02:41 32 *************
383 2021-02-12 02:42 32 *************
384 2021-02-12 02:43 31 ************
... ..( 3 skipped). .. ************
388 2021-02-12 02:47 31 ************
389 2021-02-12 02:48 32 *************
... ..( 4 skipped). .. *************
394 2021-02-12 02:53 32 *************
395 2021-02-12 02:54 31 ************
396 2021-02-12 02:55 31 ************
397 2021-02-12 02:56 32 *************
398 2021-02-12 02:57 32 *************
SCT Error Recovery Control:
Read: 80 (8.0 seconds)
Write: 80 (8.0 seconds)
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 2) ==
0x01 0x008 4 20 --- Lifetime Power-On Resets
0x01 0x018 6 1026 --- Logical Sectors Written
0x01 0x020 6 6402904 --- Number of Write Commands
0x01 0x028 6 7524946369 --- Logical Sectors Read
0x01 0x030 6 4150053 --- Number of Read Commands
0x01 0x038 6 221572415 --- Date and Time TimeStamp
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors
0x04 0x010 4 0 --- Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 32 --- Current Temperature
0x05 0x010 1 30 --- Average Short Term Temperature
0x05 0x018 1 - --- Average Long Term Temperature
0x05 0x020 1 35 --- Highest Temperature
0x05 0x028 1 27 --- Lowest Temperature
0x05 0x030 1 30 --- Highest Average Short Term Temperature
0x05 0x038 1 28 --- Lowest Average Short Term Temperature
0x05 0x040 1 - --- Highest Average Long Term Temperature
0x05 0x048 1 - --- Lowest Average Long Term Temperature
0x05 0x050 4 0 --- Time in Over-Temperature
0x05 0x058 1 73 --- Specified Maximum Operating Temperature
0x05 0x060 4 0 --- Time in Under-Temperature
0x05 0x068 1 0 --- Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 3 --- Number of Hardware Resets
0x06 0x010 4 2 --- Number of ASR Events
0x06 0x018 4 0 --- Number of Interface CRC Errors
0x07 ===== = = === == Solid State Device Statistics (rev 1) ==
0x07 0x008 1 0 --- Percentage Used Endurance Indicator
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
Pending Defects log (GP Log 0x0c) not supported
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 4 0 Command failed due to ICRC error
0x0002 4 0 R_ERR response for data FIS
0x0003 4 0 R_ERR response for device-to-host data FIS
0x0004 4 0 R_ERR response for host-to-device data FIS
0x0005 4 0 R_ERR response for non-data FIS
0x0006 4 0 R_ERR response for device-to-host non-data FIS
0x0007 4 0 R_ERR response for host-to-device non-data FIS
0x000a 4 1 Device-to-host register FISes sent due to a COMRESET
0x000b 4 0 CRC errors within host-to-device FIS
0x000d 4 0 Non-CRC errors within host-to-device FIS
Attachments (2)
Change History (13)
by , 3 years ago
| Attachment: | smartctl-short_lrdx15.txt added |
|---|
comment:1 by , 3 years ago
the details of drive
endor Intel
Model SSDSC2KB038T8R
Part Number DC29P
Serial PHYF026301MX3P8EGN
PPID TW0DC29PPIHIT07P03X9A03
Manufacture 2020-07-25
this is connected to Dell HBA
Vendor Broadcom / LSI
Model HBA355i Front
follow-up: 4 comment:2 by , 3 years ago
| Priority: | minor → major |
|---|
hi team,
please help on this on priority
comment:3 by , 3 years ago
| Description: | modified (diff) |
|---|
comment:4 by , 3 years ago
| Priority: | major → minor |
|---|
Replying to sunil jain:
please help on this on priority
We are a very small team of volunteers maintaining smartmontools in unpaid spare time. Nobody pays for a SLA, so there is none.
comment:5 by , 3 years ago
| Keywords: | ata added; Seletive self logging removed |
|---|---|
| Milestone: | → undecided |
Please also provide the smartctl command line is used to produce the output above.
The Selective Self-test support information returned by this drive is inconsistent:
The SMART DATA block indicates Selective Self-test support in bit 6 (0x40) of Offline data collection capabilities:
Offline data collection capabilities: (0x79) SMART execute Offline immediate. ... Selective Self-test supported.
The SMART Log Directory does NOT indicate Selective Self-test log support:
General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description ... 0x08 GPL R/O 2 Power Conditions log 0x09 SL R/W 1 Selective self-test log <=== MISSING 0x10 GPL R/O 1 NCQ Command Error log
Smartctl assumes Selective Self-test log support if bit 6 of Offline data collection capabilities is set. It does not check for log address 0x09 in the SMART Log Directory because it is a common firmware bug that that this log is not included.
If selective self-tests are not supported, the ATA command SMART READ LOG 0x09 typically fails. The Linux SAT (SCSI/ATA Translation) layer may translate this to SCSI sense codes for unsupported field in scsi command.
comment:6 by , 3 years ago
Hey Christian,
Thanks for your quick response and I am sorry to be a pain and pushing for this.
The command used to check this
root@host:/home/ubuntu# smartctl -a /dev/sdk
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.8.0-43-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org
comment:8 by , 3 years ago
so one quick question.. i have another Hynix sata SSD where the bit 6 of the Offline data collection capabilities is set to 0 (which means not supported) but the SMART Log Directory does indicate Selective Self-test log support as it has that 0x09 entry in the table ( which is missing in Intel SSD).
So am a bit confused? how does it works? should it meet both conditions?
1- bit 6 set to 1 for offline data collection capabilities.
2- the entry 0x09 should be present in Smart log directoty table.
comment:9 by , 3 years ago
sudo -n smartctl --xall /dev/sdj
OK, so no controller specific code is involved.
If possible, please report the problem to the vendor of the drive. It should either not report Selective Self-test capability or provide access to Selective Self-test log via SMART READ/WRITE LOG commands.
... should it meet both conditions?
Yes. The Selective Self-test log is mandatory to start Selective Self-tests because it is used to pass the selected LBA ranges to the disk.
This log could be read separately with smartctl -l smartlog,0x09 ....
comment:10 by , 3 years ago
thanks for your continuous support. i really appreciate it. see the output from Hynix SSD- this HDDs does not support selective self logging. so again , does this needs to be addressed by vendor? if yes, what changes are expected from them, if you could let me know. this has been taken using the same command- smartctl --xall /dev/sdj
comment:11 by , 3 years ago
this has been taken using the same command- smartctl --xall /dev/sdj
No, this is only a smartctl --all output which does not contain the Log Directory and newer logs.
TODOs for firmware authors:
SSDSC2KB038T8R:
- If Selective self-tests should be supported: Fix SMART READ (and possibly WRITE) LOG access to log 0x09 and add this log to Log Directory.
- Otherwise: Clear bit 6 of Offline data collection capabilities byte.
HFS3T8G32FEH-7410A:
- If Selective self-tests are supported: Set bit 6 of Offline data collection capabilities.
- Otherwise: Remove log 0x09 from Log Directory.
Both are minor issues. Selective Self-test are rarely used on SSDs and not supported by most tools.
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