id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 1383,IronWolf Pro 125,floatinglettersllc,,"I was referred to you by Synology. We have 5 new Seagate IronWolf Pro 125 SSD NAS drives. They have a critical error because of an issue Unknown Attribute failure. Are you able to resolve this issue by adding the attributes to your DB? My understanding is that Synology pulls that data. #246 Unkown_Attribute failed. Error in this S.M.A.R.T attribute usually indicates that severe electronic or physical damages have occurred to the drive, and that the error cannot be suppressed manually. We highly recommend backing up your data and replacing the drive immediately. ",enhancement,closed,minor,Release 7.2,drivedb,,duplicate,ssd,