id,summary,reporter,owner,description,type,status,priority,milestone,component,version,resolution,keywords,cc 1312,seagate usb3 8TB drive (0x0bc2:0x3343),fry,,"hello my first try : {{{ smartctl -a /dev/sda smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org /dev/sda: Unknown USB bridge [0x0bc2:0x3343 (0x100)] Please specify device type with the -d option. Use smartctl -h to get a usage summary }}} looking at supported drives, my second try: {{{ sudo smartctl -a /dev/sda -d sat smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org Read Device Identity failed: scsi error unsupported field in scsi command A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. }}} then third: {{{ sudo smartctl -a /dev/sda -d sat -T permissive smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org Read Device Identity failed: scsi error unsupported field in scsi command === START OF INFORMATION SECTION === Device Model: [No Information Found] Serial Number: [No Information Found] Firmware Version: [No Information Found] Device is: Not in smartctl database [for details use: -P showall] ATA Version is: [No Information Found] Local Time is: Wed Apr 1 12:12:07 2020 BST SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported. SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled. A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. }}} as the device id was not in the http://www.linux-usb.org/usb.ids i added it and it is now pending validation i don't know much more than what is listed on amazon : https://www.amazon.com/Seagate-STGY8000400-Disque-externe-bureau/dp/B07DQBFQ2D (or https://www.amazon.com/dp/B07CQJBSQL/ as i see no difference) i am willing to run any command that could help (but ""format"" or anything that imply writing as the drive is in use)",defect,closed,minor,,all,,duplicate,uas linux,