#1222 closed enhancement (fixed)
Smartd should ignore non-error entries from NVMe Error Information log
| Reported by: | Christian Franke | Owned by: | Christian Franke |
|---|---|---|---|
| Priority: | minor | Milestone: | Release 7.4 |
| Component: | smartd | Version: | 7.0 |
| Keywords: | nvme | Cc: | Gerald Turner, Adam Piggott, Patrick Decat, Peter Nowee |
Description
Some drives frequently add entries to the NVMe Error Information log which do not reflect an actual error.
Smartd issues a LOG_CRIT message if the Number of Error Information Log Entries from the SMART/Health Information log has increased since the last check. This is misleading for such drives.
Smartd should check whether the number of actual errors has increased since the last check.
For original report and sample outputs see Debian Bug 900244.
Change History (17)
comment:1 by , 4 years ago
| Cc: | added |
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comment:2 by , 4 years ago
comment:3 by , 3 years ago
| Cc: | added |
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comment:4 by , 18 months ago
As more and more computers are equipped with NMVe SSDs, and as we would like people to run quality operating systems with proper disk surveillance, these spurious errors (upon resuming from standby mostly) are a growing UX defect.. Here's a sample specimen:
................. Entry[42] ................. error_count : 0 sqid : 0 cmdid : 0 status_field : 0(Successful Completion: The command completed without error) phase_tag : 0 parm_err_loc : 0 lba : 0 nsid : 0 vs : 0 trtype : The transport type is not indicated or the error is not transport related. cs : 0 trtype_spec_info: 0 .................
Thus, I'd propose this simple solution: do not raise critical alert for NVMe storage devices if both error_count == 0 and status_field == 0. Does anyone see a potential downside of this?
comment:5 by , 12 months ago
Results from various sources suggest that smartd should ignore error information log entries with ((status_field >> 1) & 0xfff) <= 0x002:
SCT/SC 0x0/0x00: Generic Command Status / Successful Completion,
SCT/SC 0x0/0x01: Generic Command Status / Invalid Command Opcode,
SCT/SC 0x0/0x02: Generic Command Status / Invalid Field in Command.
comment:8 by , 11 months ago
@Christian Franke:
I checked my nvme error-log output.
Excerpt:
status_field : 0x2002(Invalid Field in Command: A reserved coded value or an unsupported value in a defined field)
And error_count is increasing with each error log entry.
See here for full details: ticket:1722#comment:5
Also I created a Linux kernel ticket.
https://bugzilla.kernel.org/show_bug.cgi?id=217445
And I guess these can be related too:
- https://bugzilla.kernel.org/show_bug.cgi?id=211573
- https://unix.stackexchange.com/questions/721157/what-cmdid-0x10-and-status-field-0x2002-mean-from-nvme-cli
- https://groups.google.com/g/uk.comp.homebuilt/c/sQoIFy-JYl0/m/Z2EqBinCAAAJ
- https://www.truenas.com/community/threads/970-evo-plus-error-logs-need-help-reading-these.108150/
comment:9 by , 11 months ago
| Milestone: | unscheduled → Release 7.4 |
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| Owner: | set to |
| Status: | new → accepted |
comment:11 by , 11 months ago
| Cc: | added |
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comment:13 by , 7 months ago
| Cc: | added |
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follow-up: 15 comment:14 by , 5 months ago
I have this error on a Samsung NVMe SSD drive in my openmediavault NAS system.
Smartd daemon error output:
The following warning/error was logged by the smartd daemon:
Device: /dev/disk/by-id/nvme-SAMSUNG_MZVLB256HAHQ-000H1, number of Error Log entries increased from 348 to 349
Device info:
SAMSUNG MZVLB256HAHQ-000H1, S/N:*, FW:EXD70H1Q, NSID:1, 256 GB
Is see this issue has been marked as resolved (r5472). Is there anything I should do in the configuration of smartmontools?
comment:15 by , 5 months ago
Replying to ThoughtPolice84:
I have this error on a Samsung NVMe SSD drive in my openmediavault NAS system.
Smartd daemon error output: ...
Please check the syslog for a LOG_INFO message like
Device: /dev/disk/by-id/nvme-SAMSUNG_MZVLB256HAHQ-000H1, NVMe error [INDEX], count 349, status 0xSTATUS: MESSAGE
and report it here including the version of smartd.
The message should precede this LOG_CRIT message:
Device: /dev/disk/by-id/nvme-SAMSUNG_MZVLB256HAHQ-000H1, number of Error Log entries increased from 348 to 349
follow-up: 17 comment:16 by , 5 months ago
Version:
smartd 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.11-amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
The error:
Device: /dev/disk/by-id/nvme-SAMSUNG_MZVLB256HAHQ-000H1_S425NX1M782076, number of Error Log entries increased from 348 to 349
NVMe 1.4a section 5.14.1.1 - Error Information: The controller should clear this log page by removing all entries on power cycle and Controller Level Reset.
Therefore the Error Information log may be empty after an increase of Number of Error Information Log Entries has been detected. Smartd is unable to check for new actual errors then.
See Ubuntu Bug 1878264 for an example.