Opened 12 months ago

Closed 12 months ago

Last modified 8 months ago

#1077 closed enhancement (worksforme)

Missing DB entry for Seagate Backup Plus 5TB red

Reported by: Luca Owned by:
Priority: minor Milestone: Release 7.0
Component: drivedb Version: 6.6
Keywords: Cc:

Description

This drive works perfectly with the "sat" driver.

/dev/sdd: Unknown USB bridge [0x0bc2:0xab30 (0x108)]
Please specify device type with the -d option.

In case it's useful, this is what lsusb says about this disk:

Bus 009 Device 004: ID 0bc2:ab30 Seagate RSS LLC                                                                        [854/6863]
Device Descriptor:                         
  bLength                18                               
  bDescriptorType         1                     
  bcdUSB               3.00                   
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0                                      
  bDeviceProtocol         0                              
  bMaxPacketSize0         9                              
  idVendor           0x0bc2 Seagate RSS LLC            
  idProduct          0xab30                   
  bcdDevice            1.08                             
  iManufacturer           1 Seagate                              
  iProduct                2 BUP RD                       
  iSerial                 3 NA7TWFV1                              
  bNumConfigurations      1                        
  Configuration Descriptor:                       
    bLength                 9                
    bDescriptorType         2                                 
    wTotalLength          121                   
    bNumInterfaces          1                 
    bConfigurationValue     1                                 
    iConfiguration          0                                     
    bmAttributes         0x80              
      (Bus Powered)
    MaxPower              224mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI 
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           4
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI 
      bInterfaceProtocol     98                                                                                         [788/6863]
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        Command pipe (0x01)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        MaxStreams             32
        Status pipe (0x02)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst              15
        MaxStreams             32
        Data-in pipe (0x03)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2  
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               7
        MaxStreams             32
        Data-out pipe (0x04)
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           22
  bNumDeviceCaps          2
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000f0e
      Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat          32 micro seconds
Device Status:     0x0000
  (Bus Powered)

Change History (4)

comment:1 in reply to:  description Changed 12 months ago by Luca

BTW, this is what smartctl says when using the sat driver:

# smartctl -a -d sat /dev/sdd                                                                           [45/6973]
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 2.5 5400
Device Model:     ST5000LM000-2AN170
Serial Number:    WCJ0AHTY
LU WWN Device Id: 5 000c50 0aac5e789
Firmware Version: 0001
User Capacity:    5,000,981,078,016 bytes [5.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5526 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Aug 26 20:35:13 2018 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 812) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x30a5) SCT Status supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   081   064   006    Pre-fail  Always       -       129250724
  3 Spin_Up_Time            0x0003   097   096   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       67
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   083   060   045    Pre-fail  Always       -       185368295
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       7029 (212 29 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       58
183 SATA_Downshift_Count    0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   093   000    Old_age   Always       -       1451721097555
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   062   038   040    Old_age   Always   In_the_past 38 (Min/Max 38/46 #263)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       3
193 Load_Cycle_Count        0x0032   091   091   000    Old_age   Always       -       19518
194 Temperature_Celsius     0x0022   038   062   000    Old_age   Always       -       38 (0 18 0 0 0)
195 Hardware_ECC_Recovered  0x001a   081   064   000    Old_age   Always       -       129250724
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       1201 (120 117 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       10197174884
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       14973591118
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance offline  Completed without error       00%      7028         -
# 2  Extended offline    Interrupted (host reset)      00%      7027         -
# 3  Extended offline    Completed without error       00%      2355         -
# 4  Extended offline    Interrupted (host reset)      00%      2311         -
# 5  Extended offline    Completed without error       00%      2297         -
# 6  Short offline       Completed without error       00%      2284         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS 
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

comment:2 Changed 12 months ago by Christian Franke

Milestone: Release 6.7
Resolution: worksforme
Status: newclosed

Should work since r4685 which was merged in r4692.

Please run update_smart_drivedb.

comment:3 in reply to:  2 Changed 12 months ago by Luca

Replying to Christian Franke:

Should work since r4685 which was merged in r4692.

Please run update_smart_drivedb.

Sadly (but understandably) this not an option in not an option, but I updated manually and it worked. Thanks!

comment:4 Changed 8 months ago by Christian Franke

Milestone: Release 6.7Release 7.0

Milestone renamed

Note: See TracTickets for help on using tickets.