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Ticket Resolution Summary Owner Reporter
#285 wontfix unsupported highpoint rocketraid 3520 somebody grimlokason
Description

Hello,

smartctl seem to don't recognize my controler :

abyss raspi # smartctl -a -d hpt,1/1/1 /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Invalid argument

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.


In doubt, i've tryed with various combination for the hpt,L/M/N without succes.

Some other information :

abyss raspi # smartctl -a /dev/sda
smartctl 6.1 2013-03-16 r3800 [x86_64-linux-3.6.6-gentoo] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HPT
Product:              VD0-0
Revision:             4.00
User Capacity:        9 001 513 254 912 bytes [9,00 TB]
Logical block size:   4096 bytes
Logical Unit id:      0x00193c0000000000
Serial number:
Device type:          disk
Local Time is:        Wed Jul  3 21:24:55 2013 CEST
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===

Error Counter logging not supported

When i used the htp's cli tool i can get smart information :

HighPoint CLI>query devices 1/1
Mode Number:        WDC WD30EFRX-68AX9N0
Serial Number:           WD-WMC1T0854995
Firmware Version:   80.00A80
Capacity(GB):   3000.50             TotalFree(GB):  0
Status:         RAID                Flag:           NORMAL
Read Ahead:     enabled             Write Cache:    enabled
TCQ:            --                  NCQ:            enabled
-------------------------------------------------------------------------------
                                S.M.A.R.T Attributes
Status: S.M.A.R.T OK.
ID  Name                           Threshold  Value      Worst      Status
-------------------------------------------------------------------------------
1   Raw Read Error Rate            51         200        200        OK
3   Spin Up Time                   21         180        172        OK
4   Start Stop Count               0          100        100        OK
5   Reallocated Sector Ct          140        200        200        OK
7   Seek Error Rate                0          200        200        OK
9   Power On Hours                 0          93         93         OK
A   Spin Retry Count               0          100        100        OK
B   Calibration Retry Count        0          100        100        OK
C   Power Cycle Count              0          100        100        OK
C0  Power-Off Retract Count        0          200        200        OK
C1  Emergency Retract Cycle Ct     0          200        200        OK
C2  Temperature Celsius            0          125        98         OK
C4  Reallocated Event Count        0          200        200        OK
C5  Current Pending Sector         0          200        200        OK
C6  Offline Uncorrectable          0          100        253        OK
C7  UDMA CRC Error Count           0          200        200        OK
C8  Multi Zone Error Rate          0          100        253        OK
-------------------------------------------------------------------------------

Can someone help me to get this controler supported ?

Regards

#160 wontfix trivial: switch CL CH to CH CL somebody dg12
Description

First thanks for a great tool.

This is a real trivial request: could the output for CH CL be switched in these (and any other displays). And could the SN be positioned to the right of DH

Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 08 70 31 a1 40 00 04:08:14.561 READ DMA EXT

After command completion occurred, registers were:

ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 70 31 a1 43 Error: UNC 8 sectors at LBA = 0x03a13170 = 60895600

#1550 fixed toshiba MG08ADA800E not in database Christian Franke seba
Description
smartctl 7.2 2020-12-30 r5155 [armv7l-linux-5.10.63-v7l+] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MG08ADA800E
Serial Number:    X1F0A0GXFCXH
LU WWN Device Id: 5 000039 b38d216bc
Firmware Version: 0101
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Dec  5 11:34:37 2021 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 241)	Self-test routine in progress...
					10% of test remaining.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 687) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   050    -    0
  2 Throughput_Performance  P-S---   100   100   050    -    0
  3 Spin_Up_Time            POS--K   100   100   001    -    10076
  4 Start_Stop_Count        -O--CK   100   100   000    -    16
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         PO-R--   100   100   050    -    0
  8 Seek_Time_Performance   P-S---   100   100   050    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    25
 10 Spin_Retry_Count        PO--CK   100   100   030    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    2
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    0
192 Power-Off_Retract_Count -O--CK   100   100   000    -    0
193 Load_Cycle_Count        -O--CK   100   100   000    -    16
194 Temperature_Celsius     -O---K   100   100   000    -    43 (Min/Max 15/47)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O--CK   100   100   000    -    0
198 Offline_Uncorrectable   ----CK   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
220 Disk_Shift              -O----   100   100   000    -    50724865
222 Loaded_Hours            -O--CK   100   100   000    -    25
223 Load_Retry_Count        -O--CK   100   100   000    -    0
224 Load_Friction           -O---K   100   100   000    -    0
226 Load-in_Time            -OS--K   100   100   000    -    513
240 Head_Flying_Hours       P-----   100   100   001    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O     51  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O    513  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x24       GPL     R/O  53248  Current Device Internal Status Data log
0x25       GPL     R/O  53248  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xae       GPL     VS      25  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       1 (0x0001)
Device State:                        DST executing in background (3)
Current Temperature:                    43 Celsius
Power Cycle Min/Max Temperature:     31/43 Celsius
Lifetime    Min/Max Temperature:     15/47 Celsius
Specified Max Operating Temperature:    55 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
00 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      5/55 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    478 (117)

Index    Estimated Time   Temperature Celsius
 118    2021-12-05 03:37    46  ***************************
 ...    ..(242 skipped).    ..  ***************************
 361    2021-12-05 07:40    46  ***************************
 362    2021-12-05 07:41    47  ****************************
 363    2021-12-05 07:42    46  ***************************
 364    2021-12-05 07:43    47  ****************************
 ...    ..( 29 skipped).    ..  ****************************
 394    2021-12-05 08:13    47  ****************************
 395    2021-12-05 08:14    46  ***************************
 ...    ..(  7 skipped).    ..  ***************************
 403    2021-12-05 08:22    46  ***************************
 404    2021-12-05 08:23    45  **************************
 405    2021-12-05 08:24     ?  -
 406    2021-12-05 08:25    31  ************
 407    2021-12-05 08:26    31  ************
 408    2021-12-05 08:27    31  ************
 409    2021-12-05 08:28    32  *************
 ...    ..(  3 skipped).    ..  *************
 413    2021-12-05 08:32    32  *************
 414    2021-12-05 08:33    33  **************
 ...    ..(  4 skipped).    ..  **************
 419    2021-12-05 08:38    33  **************
 420    2021-12-05 08:39    34  ***************
 ...    ..(  5 skipped).    ..  ***************
 426    2021-12-05 08:45    34  ***************
 427    2021-12-05 08:46    35  ****************
 ...    ..(  4 skipped).    ..  ****************
 432    2021-12-05 08:51    35  ****************
 433    2021-12-05 08:52    36  *****************
 ...    ..(  5 skipped).    ..  *****************
 439    2021-12-05 08:58    36  *****************
 440    2021-12-05 08:59    37  ******************
 ...    ..(  5 skipped).    ..  ******************
 446    2021-12-05 09:05    37  ******************
 447    2021-12-05 09:06    38  *******************
 448    2021-12-05 09:07    38  *******************
 449    2021-12-05 09:08    37  ******************
 450    2021-12-05 09:09    37  ******************
 451    2021-12-05 09:10    38  *******************
 ...    ..(  9 skipped).    ..  *******************
 461    2021-12-05 09:20    38  *******************
 462    2021-12-05 09:21    39  ********************
 ...    ..(  5 skipped).    ..  ********************
 468    2021-12-05 09:27    39  ********************
 469    2021-12-05 09:28    40  *********************
 ...    ..(  4 skipped).    ..  *********************
 474    2021-12-05 09:33    40  *********************
 475    2021-12-05 09:34    41  **********************
 476    2021-12-05 09:35    40  *********************
 ...    ..(  3 skipped).    ..  *********************
   2    2021-12-05 09:39    40  *********************
   3    2021-12-05 09:40    41  **********************
   4    2021-12-05 09:41    41  **********************
   5    2021-12-05 09:42    40  *********************
   6    2021-12-05 09:43    40  *********************
   7    2021-12-05 09:44    41  **********************
 ...    ..( 24 skipped).    ..  **********************
  32    2021-12-05 10:09    41  **********************
  33    2021-12-05 10:10    42  ***********************
 ...    ..(  2 skipped).    ..  ***********************
  36    2021-12-05 10:13    42  ***********************
  37    2021-12-05 10:14    43  ************************
 ...    ..(  5 skipped).    ..  ************************
  43    2021-12-05 10:20    43  ************************
  44    2021-12-05 10:21    42  ***********************
  45    2021-12-05 10:22    43  ************************
  46    2021-12-05 10:23    43  ************************
  47    2021-12-05 10:24    43  ************************
  48    2021-12-05 10:25    42  ***********************
  49    2021-12-05 10:26    42  ***********************
  50    2021-12-05 10:27    43  ************************
  51    2021-12-05 10:28    43  ************************
  52    2021-12-05 10:29    43  ************************
  53    2021-12-05 10:30    42  ***********************
 ...    ..(  4 skipped).    ..  ***********************
  58    2021-12-05 10:35    42  ***********************
  59    2021-12-05 10:36    43  ************************
 ...    ..( 57 skipped).    ..  ************************
 117    2021-12-05 11:34    43  ************************

SMART WRITE LOG does not return COUNT and LBA_LOW register
SCT (Get) Error Recovery Control command failed

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 3) ==
0x01  0x008  4               2  ---  Lifetime Power-On Resets
0x01  0x010  4              25  ---  Power-on Hours
0x01  0x018  6       279618548  ---  Logical Sectors Written
0x01  0x020  6          620824  ---  Number of Write Commands
0x01  0x028  6     15629622833  ---  Logical Sectors Read
0x01  0x030  6        30553932  ---  Number of Read Commands
0x01  0x038  6        90000000  ---  Date and Time TimeStamp
0x02  =====  =               =  ===  == Free-Fall Statistics (rev 1) ==
0x02  0x010  4               0  ---  Overlimit Shock Events
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4              25  ---  Spindle Motor Power-on Hours
0x03  0x010  4              25  ---  Head Flying Hours
0x03  0x018  4              16  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x03  0x038  4               0  ---  Number of Realloc. Candidate Logical Sectors
0x03  0x040  4               0  ---  Number of High Priority Unload Events
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4              14  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              43  ---  Current Temperature
0x05  0x010  1              45  N--  Average Short Term Temperature
0x05  0x018  1               -  N--  Average Long Term Temperature
0x05  0x020  1              47  ---  Highest Temperature
0x05  0x028  1              15  ---  Lowest Temperature
0x05  0x030  1              45  N--  Highest Average Short Term Temperature
0x05  0x038  1              45  N--  Lowest Average Short Term Temperature
0x05  0x040  1               -  N--  Highest Average Long Term Temperature
0x05  0x048  1               -  N--  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              55  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               5  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4              42  ---  Number of Hardware Resets
0x06  0x010  4              83  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0007  4            0  R_ERR response for host-to-device non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4           67  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4           24  Device-to-host register FISes sent due to a COMRESET
0x000b  4            0  CRC errors within host-to-device FIS
0x000d  4            0  Non-CRC errors within host-to-device FIS
0x000f  4            0  R_ERR response for host-to-device data FIS, CRC
0x0010  4            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  4            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  4            0  R_ERR response for host-to-device non-data FIS, non-CRC
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
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