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Ticket Resolution Summary Owner Reporter
#1607 wontfix Bug with Seagate BarraCuda 3.5 (SMR) ST8000DM004-2U9188 on amd64 mrx
Description

Hello,

I found bug with smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64], it's wont detect Seagate BarraCuda? 3.5 (SMR) ST8000DM004-2U9188 on amd64 correctly and doesn't read any smart data, but it does on same smartctl version at armv6l-linux-5.17.0-1-rpi.

There is output from smartctl on amd64:

~# smartctl -a /dev/sdb
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

If I'm adding --device=sat,auto:

~# smartctl -a /dev/sdb  --device=sat,auto
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              Desktop
Revision:             040B
Compliance:           SPC-4
User Capacity:        8,001,563,221,504 bytes [8.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        NA7HT28P
Device type:          disk
Local Time is:        Mon May  2 15:59:53 2022 BST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

And correct behavior on arm by running smartctl -a /dev/sdb --json:

{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "armv6l-linux-5.17.0-1-rpi",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--all",
      "/dev/sda",
      "--json"
    ],
    "drive_database_version": {
      "string": "7.3/5319"
    },
    "exit_status": 0
  },
  "local_time": {
    "time_t": 1651346131,
    "asctime": "Sat Apr 30 19:15:31 2022 UTC"
  },
  "device": {
    "name": "/dev/sda",
    "info_name": "/dev/sda [SAT]",
    "type": "sat",
    "protocol": "ATA"
  },
  "model_family": "Seagate BarraCuda 3.5 (SMR)",
  "model_name": "ST8000DM004-2U9188",
  "serial_number": "WSC127TX",
  "wwn": {
    "naa": 5,
    "oui": 3152,
    "id": 3766737109
  },
  "firmware_version": "0001",
  "user_capacity": {
    "blocks": 15628053168,
    "bytes": 8001563222016
  },
  "logical_block_size": 512,
  "physical_block_size": 4096,
  "rotation_rate": 5400,
  "form_factor": {
    "ata_value": 2,
    "name": "3.5 inches"
  },
  "trim": {
    "supported": false
  },
  "in_smartctl_database": true,
  "ata_version": {
    "string": "ACS-3 T13/2161-D revision 5",
    "major_value": 2016,
    "minor_value": 109
  },
  "sata_version": {
    "string": "SATA 3.1",
    "value": 127
  },
  "interface_speed": {
    "max": {
      "sata_value": 14,
      "string": "6.0 Gb/s",
      "units_per_second": 60,
      "bits_per_unit": 100000000
    },
    "current": {
      "sata_value": 2,
      "string": "3.0 Gb/s",
      "units_per_second": 30,
      "bits_per_unit": 100000000
    }
  },
  "smart_support": {
    "available": true,
    "enabled": true
  },
  "smart_status": {
    "passed": true
  },
  "ata_smart_data": {
    "offline_data_collection": {
      "status": {
        "value": 0,
        "string": "was never started"
      },
      "completion_seconds": 0
    },
    "self_test": {
      "status": {
        "value": 0,
        "string": "completed without error",
        "passed": true
      },
      "polling_minutes": {
        "short": 1,
        "extended": 963,
        "conveyance": 2
      }
    },
    "capabilities": {
      "values": [
        115,
        3
      ],
      "exec_offline_immediate_supported": true,
      "offline_is_aborted_upon_new_cmd": false,
      "offline_surface_scan_supported": false,
      "self_tests_supported": true,
      "conveyance_self_test_supported": true,
      "selective_self_test_supported": true,
      "attribute_autosave_enabled": true,
      "error_logging_supported": true,
      "gp_logging_supported": true
    }
  },
  "ata_sct_capabilities": {
    "value": 12453,
    "error_recovery_control_supported": false,
    "feature_control_supported": false,
    "data_table_supported": true
  },
  "ata_smart_attributes": {
    "revision": 10,
    "table": [
      {
        "id": 1,
        "name": "Raw_Read_Error_Rate",
        "value": 69,
        "worst": 65,
        "thresh": 6,
        "when_failed": "",
        "flags": {
          "value": 15,
          "string": "POSR-- ",
          "prefailure": true,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 7241282,
          "string": "7241282"
        }
      },
      {
        "id": 3,
        "name": "Spin_Up_Time",
        "value": 92,
        "worst": 92,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 3,
          "string": "PO---- ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 4,
        "name": "Start_Stop_Count",
        "value": 100,
        "worst": 100,
        "thresh": 20,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 8,
          "string": "8"
        }
      },
      {
        "id": 5,
        "name": "Reallocated_Sector_Ct",
        "value": 100,
        "worst": 100,
        "thresh": 10,
        "when_failed": "",
        "flags": {
          "value": 51,
          "string": "PO--CK ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 7,
        "name": "Seek_Error_Rate",
        "value": 100,
        "worst": 253,
        "thresh": 45,
        "when_failed": "",
        "flags": {
          "value": 15,
          "string": "POSR-- ",
          "prefailure": true,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 161127,
          "string": "161127"
        }
      },
      {
        "id": 9,
        "name": "Power_On_Hours",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 2651360621232150,
          "string": "22h+10m+17.318s"
        }
      },
      {
        "id": 10,
        "name": "Spin_Retry_Count",
        "value": 100,
        "worst": 100,
        "thresh": 97,
        "when_failed": "",
        "flags": {
          "value": 19,
          "string": "PO--C- ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 12,
        "name": "Power_Cycle_Count",
        "value": 100,
        "worst": 100,
        "thresh": 20,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 7,
          "string": "7"
        }
      },
      {
        "id": 183,
        "name": "Runtime_Bad_Block",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 184,
        "name": "End-to-End_Error",
        "value": 100,
        "worst": 100,
        "thresh": 99,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 187,
        "name": "Reported_Uncorrect",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 188,
        "name": "Command_Timeout",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0 0 0"
        }
      },
      {
        "id": 189,
        "name": "High_Fly_Writes",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 58,
          "string": "-O-RCK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": true,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 190,
        "name": "Airflow_Temperature_Cel",
        "value": 54,
        "worst": 53,
        "thresh": 40,
        "when_failed": "",
        "flags": {
          "value": 34,
          "string": "-O---K ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": true
        },
        "raw": {
          "value": 790233134,
          "string": "46 (Min/Max 26/47)"
        }
      },
      {
        "id": 191,
        "name": "G-Sense_Error_Rate",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 192,
        "name": "Power-Off_Retract_Count",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 4,
          "string": "4"
        }
      },
      {
        "id": 193,
        "name": "Load_Cycle_Count",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 24,
          "string": "24"
        }
      },
      {
        "id": 194,
        "name": "Temperature_Celsius",
        "value": 46,
        "worst": 47,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 34,
          "string": "-O---K ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": true
        },
        "raw": {
          "value": 90194313262,
          "string": "46 (0 21 0 0 0)"
        }
      },
      {
        "id": 195,
        "name": "Hardware_ECC_Recovered",
        "value": 69,
        "worst": 65,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 26,
          "string": "-O-RC- ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": true,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 7241282,
          "string": "7241282"
        }
      },
      {
        "id": 197,
        "name": "Current_Pending_Sector",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 18,
          "string": "-O--C- ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 198,
        "name": "Offline_Uncorrectable",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 16,
          "string": "----C- ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 199,
        "name": "UDMA_CRC_Error_Count",
        "value": 200,
        "worst": 200,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 62,
          "string": "-OSRCK ",
          "prefailure": false,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 240,
        "name": "Head_Flying_Hours",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 4972120429821957,
          "string": "5h+19m+17.662s"
        }
      },
      {
        "id": 241,
        "name": "Total_LBAs_Written",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 4919495,
          "string": "4919495"
        }
      },
      {
        "id": 242,
        "name": "Total_LBAs_Read",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 2321787,
          "string": "2321787"
        }
      }
    ]
  },
  "power_on_time": {
    "hours": 22,
    "minutes": 10
  },
  "power_cycle_count": 7,
  "temperature": {
    "current": 46
  },
  "ata_smart_error_log": {
    "summary": {
      "revision": 1,
      "count": 0
    }
  },
  "ata_smart_self_test_log": {
    "standard": {
      "revision": 1,
      "count": 0
    }
  },
  "ata_smart_selective_self_test_log": {
    "revision": 1,
    "table": [
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      }
    ],
    "flags": {
      "value": 0,
      "remainder_scan_enabled": false
    },
    "power_up_scan_resume_minutes": 0
  }
}
#1603 fixed Intenso TOP 256GB (JAJS600M256C, J&A LEVEN JS600) Christian Franke Gabriele Svelto
Description

Here's the information for this drive that is not present in the database. It's an Intenso TOP 256GB model and the drive data sheet is here.

#1602 invalid WDS200T1X0E-00AFY0 Cody Vaudrin
Description

New NVMe drive for smartctl database. MAKE: Western Digital Model: SN850 (2TB), WDS200T1X0E-00AFY0

smartctl does not seem to correctly query the device attributes.

# smartctl -t short /dev/nvme1
# smartctl -H -c -a -x /dev/nvme1

smartctl 7.1 2020-04-05 r5049 [x86_64-linux-4.18.0-305.25.1.el8_4.x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       WDS200T1X0E-00AFY0
Serial Number:                      22011L800258
Firmware Version:                   614900WD
PCI Vendor/Subsystem ID:            0x15b7
IEEE OUI Identifier:                0x001b44
Total NVM Capacity:                 2,000,398,934,016 [2.00 TB]
Unallocated NVM Capacity:           0
Controller ID:                      8224
Number of Namespaces:               1
Namespace 1 Size/Capacity:          2,000,398,934,016 [2.00 TB]
Namespace 1 Formatted LBA Size:     512
Namespace 1 IEEE EUI-64:            001b44 8b45b16f75
Local Time is:                      Sun Apr 24 09:09:07 2022 MDT
Firmware Updates (0x14):            2 Slots, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x00df):     Comp Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Timestmp *Other*
Maximum Data Transfer Size:         128 Pages
Warning  Comp. Temp. Threshold:     84 Celsius
Critical Comp. Temp. Threshold:     88 Celsius
Namespace 1 Features (0x02):        NA_Fields

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
 0 +     9.00W    9.00W       -    0  0  0  0        0       0
 1 +     4.10W    4.10W       -    0  0  0  0        0       0
 2 +     3.50W    3.50W       -    0  0  0  0        0       0
 3 -   0.0250W       -        -    3  3  3  3     5000   10000
 4 -   0.0050W       -        -    4  4  4  4     3900   45700

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
 0 +     512       0         2
 1 -    4096       0         1

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        32 Celsius
Available Spare:                    100%
Available Spare Threshold:          10%
Percentage Used:                    0%
Data Units Read:                    375,243 [192 GB]
Data Units Written:                 525,347 [268 GB]
Host Read Commands:                 2,799,821
Host Write Commands:                2,496,835
Controller Busy Time:               4
Power Cycles:                       20
Power On Hours:                     211
Unsafe Shutdowns:                   8
Media and Data Integrity Errors:    0
Error Information Log Entries:      0
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0

Error Information (NVMe Log 0x01, max 256 entries)
No Errors Logged
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
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