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Ticket Resolution Summary Owner Reporter
#1078 duplicate smart not supported on external hdd maxtor m3 ? IRn
Description

The Maxtor M3 2,5" 4TB external HDD is listed as supported: https://www.smartmontools.org/wiki/Supported_USB-Devices

I tested:

sudo smartctl -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x0bc2:0x61b7 (0x000)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary


sudo smartctl -d sat -a /dev/sdb
[sudo] Passwort für chuck: 
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.



sudo smartctl -d sat -T permissive -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Aug 27 20:44:01 2018 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I need smart on my device, can it be solved?

best wishes

#87 duplicate self test failed [Cannot allocate memory] somebody jperkster
Description

Hello,

I'm having trouble getting smartctl to run tests on our MegaRAID systems:

[root@server ~]# smartctl -t long -d megaraid,0 /dev/sda
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

Long (extended) offline self test failed [Cannot allocate memory]

I've tried recompiling 5.39.1, but not installing it, thinking it might not like being in HIGHMEM, however that did not help either. I'm at a loss as to what the problem could be, and as a last resort I've put in this ticket for assistance.

[root@server ~]# cat /etc/redhat-release
CentOS release 5.5 (Final)
[root@server ~]# ulimit -a
core file size          (blocks, -c) 1000000
data seg size           (kbytes, -d) unlimited
scheduling priority             (-e) 19
file size               (blocks, -f) unlimited
pending signals                 (-i) 192994
max locked memory       (kbytes, -l) 64
max memory size         (kbytes, -m) unlimited
open files                      (-n) 4096
pipe size            (512 bytes, -p) 8
POSIX message queues     (bytes, -q) 819200
real-time priority              (-r) 0
stack size              (kbytes, -s) 8192
cpu time               (seconds, -t) unlimited
max user processes              (-u) 14335
virtual memory          (kbytes, -v) unlimited
file locks                      (-x) unlimited

Any suggestions would be highly appreciated.

#287 invalid selective test percentage somebody alzheimer
Description

SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 314572801 629145601 Self_test_in_progress [10% left] (373644952-373710487)

Says 10% left when it's not even close (314572801-629145601 but it's still at 373710487). Is this some bug in smartd or just the HDD (Western Digital Green 2TB / 3TB, they all show the same behavior) reporting it wrong? Couldn't smartd calculate the correct percentage given it seems to know the current position?

I'm trying to use select tests in smartd.conf as a full extended test just takes too long in one go. I wish I could specify the size directly there so I don't have to worry about it getting confused as to which size/address to use (which seems to happen a lot and doesn't raise an error - I'm already using savestates). Like when I do select tests outside of smartd for other reasons (when there was an I/O error at a specific address). It shouldn't use that as a reference for its own tests...

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