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Ticket Resolution Summary Owner Reporter
#1907 invalid NVMe device (KINGSTON SNVS2000GB) detected as (S)ATA on macOS Maximas
Description

Please add NMVe M.2 SSD KINGSTON SNVS2000GB

smartctl -a disk4
smartctl 7.4 2023-08-01 r5530 [Darwin 24.1.0 arm64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     KINGSTON SNVS2000GB
Serial Number:    50026B7282922E70
Firmware Version: S8442101
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   [No Information Found]
Local Time is:    Fri Nov 15 13:06:53 2024 +03
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
#1902 duplicate smartctl Read Device Identity failed: scsi error unsupported field in scsi command neeqkowlhas
Description

hello when i try a smartctl on my seagate expansion 4Tb external drive, i have this error message:

~$ sudo smartctl -x /dev/sdf
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.21-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

even if i try this command i have the same error :

~$ sudo smartctl -s on -o on -d sat -T verypermissive -a /dev/sdf
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.21-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Wed Nov  6 16:49:11 2024 CET
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
                  Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enable failed: scsi error unsupported field in scsi command

Read SMART Data failed: scsi error unsupported field in scsi command

SMART Automatic Timers not supported

SMART Enable Automatic Offline failed: scsi error unsupported field in scsi command


=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error unsupported field in scsi command
SMART overall-health self-assessment test result: UNKNOWN!
SMART Status, Attributes and Thresholds cannot be read.

Read SMART Error Log failed: scsi error unsupported field in scsi command

Read SMART Self-test Log failed: scsi error unsupported field in scsi command

Selective Self-tests/Logging not supported

the only information i found is :

~$ lsusb
Bus 008 Device 002: ID 0bc2:231a Seagate RSS LLC Expansion Portable

it seems my disk is maybe not in the smartmontools db but i have no more information.

how can i do ?

thank you very much

#1898 wontfix JSON output is empty in rare cases (smartctl-nc) Eaton Zveare
Description

I received a report from a user that basically indicates the JSON output from smartctl is completely empty. No opening/closing brackets or any other text is output to the command line.

Example command:

smartctl-nc --device={DeviceType} --info --get=security --json pd{PhysicalDeviceNum}

This is on Windows 11. I've reviewed the smartctl code, but can't find any clues. This is also a very isolated case and the first time I have seen it, so it may be some system configuration problem, but am hoping someone could point me in the right direction in diagnosing this.

Also, the non-JSON commands output without issue. This is strictly JSON related.

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