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Ticket Resolution Summary Owner Reporter
#165 fixed Cannot re-enable SMART on 3ware controller under Windows Christian Franke alex-sh
Description

Hello,

I encountered this error when testing 3ware support under Windows (XP 32 bit and win7 64bit).

Suppose the drive behind the controller is /dev/sdd,2. Running "smartctl -s on (or off) on /dev/sdd,2" works. However, running "smartctl -s off /dev/sdd" says "Disable failed: Input/output error". After this, the SMART data is accessible neither on "/dev/sdd,2", nor "/dev/sdd". Trying to re-enable it says "Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)". The 3ware web interface also says that it cannot access SMART data on the drive. Only a reboot seems to help.

smartmontools: smartmontools-5.41-0-20110204-r3253.win32-setup.exe. Windows: observed under winxp (32-bit) and win7 (64-bit). Controller: 3ware 9690SA-4I4E, 1 drive attached to port 2.

This is the full log of my commands under winxp:

C:\>smartctl --scan-open
/dev/sda -d ata [ATA] (opened)
/dev/sdb -d ata [ATA] (opened)
/dev/sdc -d ata [ATA] (opened)
/dev/sdd,2 -d ata [ATA] (opened)

C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.


C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s off /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
Error SMART Disable failed: Input/output error
Smartctl: SMART Disable Failed.

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

Thanks, Alexander

#166 fixed Please always print sector sizes in smartctl -i output Christian Franke alex-sh
Description

Hello,

Is it possible for "smartctl -i" to always print sector sizes? I got a new drive recently and wanted to find out its sector size. Smartctl wouldn't say, but then I accidentally found out (while reading its sources) that it actually prints that info, but only when the sector size is not 512. I think it would be much more intuitive if it always printed that, because the current behavior is a bit confusing (at least it was to me).

Thanks

#167 fixed Resend warning email when a problem reappears Christian Franke Christian Franke
Description

If a problem is detected the first time, smartd sends only one warning email and possibly later optional (e.g. -M daily) reminder emails if the problem persists or reappears.

If the problem is no longer detected this state should be reset such that another email is always sent immediately when the problem is detected again:

-C ID -U ID: Reset if number of pending or uncorrectable sectors drops to 0. This typically happens when all known bad sectors have been reallocated.

-l selftest: Reset if number of failed self-tests drops to 0. Since r3272 this happens when an extended self-test is run after all bad sectors have been reallocated.

-W DIFF,INFO,CRIT: Reset if temperature drops below CRIT minus some reasonable threshold. For example below INFO if set or else below CRIT-DIFF+1 if set or else below CRIT-3.

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