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Ticket Resolution Summary Owner Reporter
#526 invalid 2T external WD drive right drivers here for Windows 7 mark kirk mark kirk
Description

I have a WD 2Terrabite external drive i bought about two years ago from WD through dell. it turns on with light showing it's connected.It won't connect by plugging in so I want to try downloading the drivers directly to my laptop. researching the net I found it's probably the sat bridge has failed. The disk itself does not produce ugly noise so the "needle" on the disk is probably not at fault. Contacting WD went nowhere-you find the drivers nowhere and the drive not even listed. I want to try and external driver download before I try hardware repair. I see you have listed windows 7 and some WD drives and would like to try the Monotools but unsure about the proper download page and steps partly because the drive is no longer listed.This problem and a few others make disbealieve tecs who say just plug it in the net will always have the drivers.That may be true but I cant get to them and wonder if externally it will jumpstart my drive at which point i will transfer all the info to disks (I am giving up on external drives after this i thnk as i cant afford triple drives to almost insure my data is not lost-thanks for any help and consideration ahead of time you may give or directions to proper net site or advice -thanks-

#148 fixed 2TB of unreadable sectors o 750GB disk Christian Franke johnjore
Description

For unknown reasons, I've got around 2TB (assuming 512 bytes per sector) of unreadable sectors:

smartd[5904]: Device: /dev/twa0 [3ware_disk_29], 4294967295 Currently unreadable (pending) sectors smartd[5904]: Device: /dev/twa0 [3ware_disk_29], 4294967295 Offline uncorrectable sectors

The disk is a 750GB ST3750640A with firmware version 3.AAE. The RAID controller has not reported any issues with this disk. There are multiple disks of this model and firmware revision attached. This is the only abnormal one. As smartmontools is reporting this as an issue, upstream monitoring systems are being triggered. Can a way to supress this specific number of bad sectors, or condition (2TB on a 750GB disk) be created?

Nor does disk appear to have an issue:

START OF READ SMART DATA SECTION

SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime?(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 8040 - # 2 Extended offline Interrupted (host reset) 30% 8027 - # 3 Extended offline Completed without error 00% 7904 - # 4 Extended offline Completed without error 00% 7881 - # 5 Extended offline Completed without error 00% 7744 - # 6 Extended offline Completed without error 00% 7597 - # 7 Extended offline Completed without error 00% 7576 - # 8 Extended offline Completed without error 00% 7523 - # 9 Extended offline Completed without error 00% 7500 - #10 Extended offline Completed without error 00% 7376 - #11 Extended offline Completed without error 00% 7353 - #12 Extended offline Completed without error 00% 7204 - #13 Extended offline Completed without error 00% 7057 - #14 Extended offline Completed without error 00% 6889 - #15 Extended offline Completed without error 00% 6764 - #16 Extended offline Completed without error 00% 6596 - #17 Extended offline Completed without error 00% 6449 - #18 Extended offline Completed without error 00% 6303 - #19 Extended offline Completed without error 00% 6155 - #20 Extended offline Completed without error 00% 6008 - #21 Extended offline Completed without error 00% 5863 -

Regards, John Jore

#86 fixed 3ware 9750 SATA Drive Support Christian Franke vpayno
Description

Hi,

I've attached a patch that allows smartctl to access SATA drives on LSI 3ware 9750 controllers.

I've been using this version on multiple systems (with 3ware 9650, 9750, and on-board SATA and SAS only) for almost a month without any problems.

Please let me know if I need to make changes and re-submit it again, or if there's a different procedure for submitting this patch.

Regards,

Victor

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