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Ticket Resolution Summary Owner Reporter
#21 fixed not able to pull stats from drives attached to areca 1680 controllers Bruce Allen stevecs
Description

I have sata & sas drives attached to areca 1680ix controllers and am not able to pull any data from the drives. I used to have sata drives attached to areca 1280ml's when on those I was able to. Seems the program 1) does not recognize the newer 1.47 firmware and 2) can't pull data from the controller. This is being run under ubuntu 8.04.3 64bit.

I would be willing to test any non destructive patches if you do not have access to an areca 1680ix controller.


stcost@loki:/var/log/arecadiskstat/2009$ sudo /var/ftp/pub/incoming/src/sm5/smartctl --all --device=areca,1 /dev/sg11 smartctl 5.39 2009-01-21 22:33 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

The firmware of your Areca RAID controller appears to be outdated! Please update your controller to firmware version 1.46 or later. You may download it here: ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)


Some sample data from Areca's CLI program from within linux. --- The System Information =========================================== Main Processor : 1200MHz CPU ICache Size : 32KB CPU DCache Size : 32KB CPU SCache Size : 512KB System Memory : 2048MB/533MHz/ECC Firmware Version : V1.47 2009-07-16 BOOT ROM Version : V1.47 2009-06-25 Serial Number : Y820CABWAR800096 Controller Name : ARC-1680 Current IP Address : 172.18.9.17 =========================================== GuiErrMsg<0x00>: Success. The Hardware Monitor Information ===================================================== [Controller H/W Monitor]

CPU Temperature : 69 C Controller Temp. : 63 C CPU Fan : 2518 RPM 12V : 11.856 V 5V : 5.026 V 3.3V : 3.264 V DDR-II +1.8V : 1.792 V PCI-E +1.8V : 1.808 V CPU +1.8V : 1.824 V CPU +1.2V : 1.200 V DDR-II +0.9V : 0.896 V Battery Status : 100%

[Enclosure#1 : ARECA SAS RAID AdapterV1.0] [Enclosure#2 : ARC-8011x28-01.00.05.08 000 ] [Enclosure#3 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

[Enclosure#4 : AIC EI16-53C-01A1 114j]

1.9V : 1.890 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

[Enclosure#5 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 40 C

[Enclosure#6 : AIC EI16-53C-01A1 114j]

1.9V : 1.880 V PSU_0 : OK PSU_1 : OK Tmprature_0 : 39 C

===================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SAS(5000C5000B0E7C3E) Device Location : Enclosure#2 SLOT 21 Model Name : HP DH072BB978 Serial Number : 3PD1V46M0000990 Firmware Rev. : HPD9 Disk Capacity : 73.4GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 Rotation Speed : 15015(RPM) Device Temperature : 52 C Read Errors Receovered W/O Delay : 0x0000000000000000 Read Errors Receovered W Delay : 0x0000000000000000 Read Errors Receovered W Retry : 0x0000000000000000 Read Errors Receovered : 0x0000000000000000 Read Total Bytes : 0x0000000000000000 Read Errors Unrecovered : 0x0000000000000000 Write Errors Receovered W/O Delay : 0xFFFFFFFFFFFFFFFF Write Errors Receovered W Delay : 0x0000000000000000 Write Errors Receovered W Retry : 0x0000000000000000 Write Errors Receovered : 0x0000000000000000 Write Total Bytes : 0x0000000000000000 Write Errors Unrecovered : 0x0000000000000000 Verify Errors Receovered W/O Delay : 0x0000000000000000 Verify Errors Receovered W Delay : 0x0000000000000000 Verify Errors Receovered W Retry : 0x0000000000000000 Verify Errors Receovered : 0x0000000000000000 Verify Errors Unrecovered : 0x0000000000000000 Non-Medium Errors : 0x0000000000000000 =============================================================== GuiErrMsg<0x00>: Success. Drive Information =============================================================== Device Type : SATA(50015B2080005565) Device Location : Enclosure#3 Disk_01 Model Name : ST31000340NS Serial Number : 9QJ37BDL Firmware Rev. : SN06 Disk Capacity : 1000.2GB Device State : NORMAL Timeout Count : 0 Media Error Count : 0 SMART Read Error Rate : 84(44) SMART Spinup Time : 99(0) SMART Reallocation Count : 100(36) SMART Seek Error Rate : 76(30) SMART Spinup Retries : 100(97) SMART Calibration Retries : N.A.(N.A.) =============================================================== GuiErrMsg<0x00>: Success.


#295 fixed new usb vendor/product id (works) Unknown USB bridge [0x13fd:0x1640 (0x864)] Christian Franke jbj1
Description

Hello, I just tried out smartctl on my external USB drive enclosure. The device is actually very, very far away from me so unfortunately I cannot say what the brand name or model is but in any case it works (at least smartctl -a).

sudo smartctl -a /dev/sdc smartctl 5.43 2012-06-30 r3573 [x86_64-linux-3.8.0-30-generic] (local build) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

/dev/sdc: Unknown USB bridge [0x13fd:0x1640 (0x864)] Smartctl: please specify device type with the -d option.

Use smartctl -h to get a usage summary

and then:

sudo smartctl -d sat,12 -a /dev/sdc smartctl 5.43 2012-06-30 r3573 [x86_64-linux-3.8.0-30-generic] (local build) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Hitachi Ultrastar A7K1000 Device Model: Hitachi HUA721010KLA330 Serial Number: GTA000PAG632ZA LU WWN Device Id: 5 000cca 216c2c5d9 Firmware Version: GKAOA70M User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 7 ATA Standard is: ATA/ATAPI-7 T13 1532D revision 1 Local Time is: Tue Sep 24 20:28:49 2013 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled

Error SMART Values Read failed: Input/output error Smartctl: SMART Read Values failed.

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: UNKNOWN! SMART Status, Attributes and Thresholds cannot be read.

SMART Error Log Version: 1 ATA Error Count: 36 (device log contains only the most recent five errors)

CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX]

Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 36 occurred at disk power-on lifetime: 50757 hours (2114 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 eb 9f 3c f8 4d Error: IDNF 235 sectors at LBA = 0x0df83c9f = 234372255

Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 eb 9f 3c f8 40 00 36d+16:55:32.800 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:55:10.500 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:50.900 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:30.800 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:15.100 READ DMA EXT

Error 35 occurred at disk power-on lifetime: 50757 hours (2114 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 eb 9f 3c f8 4d Error: IDNF 235 sectors at LBA = 0x0df83c9f = 234372255

Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 eb 9f 3c f8 40 00 36d+16:55:10.500 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:50.900 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:30.800 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:15.100 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:53:52.100 READ DMA EXT

Error 34 occurred at disk power-on lifetime: 50757 hours (2114 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 eb 9f 3c f8 4d Error: IDNF 235 sectors at LBA = 0x0df83c9f = 234372255

Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 eb 9f 3c f8 40 00 36d+16:54:50.900 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:30.800 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:15.100 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:53:52.100 READ DMA EXT 25 00 15 7a 33 a4 40 00 36d+16:53:52.100 READ DMA EXT

Error 33 occurred at disk power-on lifetime: 50757 hours (2114 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 eb 9f 3c f8 4d Error: IDNF 235 sectors at LBA = 0x0df83c9f = 234372255

Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 eb 9f 3c f8 40 00 36d+16:54:30.800 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:54:15.100 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:53:52.100 READ DMA EXT 25 00 15 7a 33 a4 40 00 36d+16:53:52.100 READ DMA EXT 25 00 eb 8f 32 a4 40 00 36d+16:53:52.000 READ DMA EXT

Error 32 occurred at disk power-on lifetime: 50757 hours (2114 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 10 51 eb 9f 3c f8 4d Error: IDNF 235 sectors at LBA = 0x0df83c9f = 234372255

Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 25 00 eb 9f 3c f8 40 00 36d+16:54:15.100 READ DMA EXT 25 00 eb 9f 3c f8 40 00 36d+16:53:52.100 READ DMA EXT 25 00 15 7a 33 a4 40 00 36d+16:53:52.100 READ DMA EXT 25 00 eb 8f 32 a4 40 00 36d+16:53:52.000 READ DMA EXT 25 00 15 6a 29 50 40 00 36d+16:53:52.000 READ DMA EXT

SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

#786 fixed new usb bridges 0x0bc2:0x3322 (0x100) and 0x0bc2:0xab38 (0x100) Christian Franke yingted
Description
$ sudo smartctl /dev/sdc # Seagate Backup Plus 5 TB
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.8.8-300.fc25.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdc: Unknown USB bridge [0x0bc2:0x3322 (0x100)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary

$ sudo smartctl -d sat /dev/sdc
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.8.8-300.fc25.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

ATA device successfully opened

Use 'smartctl -a' (or '-x') to print SMART (and more) information

$ sudo smartctl /dev/sdf # Seagate Backup Plus 8 TB
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.8.8-300.fc25.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdf: Unknown USB bridge [0x0bc2:0xab38 (0x100)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary

$ sudo smartctl -d sat /dev/sdf
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.8.8-300.fc25.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

ATA device successfully opened

Use 'smartctl -a' (or '-x') to print SMART (and more) information

$
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