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Ticket Resolution Summary Owner Reporter
#514 invalid smartcrl question Ming
Description

Hi, I'm a SSD Manufacturer,If we want provide user that our products can support smartcrl under the linux OS. How can I do? Do you have any certificates we can join?

#1078 duplicate smart not supported on external hdd maxtor m3 ? IRn
Description

The Maxtor M3 2,5" 4TB external HDD is listed as supported: https://www.smartmontools.org/wiki/Supported_USB-Devices

I tested:

sudo smartctl -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x0bc2:0x61b7 (0x000)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary


sudo smartctl -d sat -a /dev/sdb
[sudo] Passwort für chuck: 
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.



sudo smartctl -d sat -T permissive -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Aug 27 20:44:01 2018 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I need smart on my device, can it be solved?

best wishes

#87 duplicate self test failed [Cannot allocate memory] somebody jperkster
Description

Hello,

I'm having trouble getting smartctl to run tests on our MegaRAID systems:

[root@server ~]# smartctl -t long -d megaraid,0 /dev/sda
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

Long (extended) offline self test failed [Cannot allocate memory]

I've tried recompiling 5.39.1, but not installing it, thinking it might not like being in HIGHMEM, however that did not help either. I'm at a loss as to what the problem could be, and as a last resort I've put in this ticket for assistance.

[root@server ~]# cat /etc/redhat-release
CentOS release 5.5 (Final)
[root@server ~]# ulimit -a
core file size          (blocks, -c) 1000000
data seg size           (kbytes, -d) unlimited
scheduling priority             (-e) 19
file size               (blocks, -f) unlimited
pending signals                 (-i) 192994
max locked memory       (kbytes, -l) 64
max memory size         (kbytes, -m) unlimited
open files                      (-n) 4096
pipe size            (512 bytes, -p) 8
POSIX message queues     (bytes, -q) 819200
real-time priority              (-r) 0
stack size              (kbytes, -s) 8192
cpu time               (seconds, -t) unlimited
max user processes              (-u) 14335
virtual memory          (kbytes, -v) unlimited
file locks                      (-x) unlimited

Any suggestions would be highly appreciated.

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