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Ticket Resolution Summary Owner Reporter
#139 wontfix smartctl can not modify CCTL ( TLER equivalent) on Hitachi UltraStar on LSI 1068 SAS controller. somebody maurice780
Description

Using Hitachi 1TB UltraStar disks, HUA722010CLA330 On LSI1068 embedded SAS chip (on motherboard) OS: CentOS 5.1 on ROCKS5 cluster. Updated mptsas driver to mptlinux-4.24.00.00-2.x86_64 smartmontools 5.40 kernel 2.6.18-194.11.3.el5

Trying to read/modify CCTL settings. Fails to communicate with the drives CCTL. CAN see drives. Examples: smartctl -l scterc /dev/sda smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build) Probable ATA device behind a SAT layer Try an additional '-d ata' or '-d sat' argument.

[root@lagavulin ~]# smartctl -d sat -T permissive -l scterc /dev/sda smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build) Smartctl: Device Read Identity Failed (not an ATA/ATAPI device) Warning: device does not support SCT Commands

A couple more tests show that it thinks it's a scsi device, and then '-l scterc' returns nothing. This is true for both Hitachi and Seagate drives.

[root@lagavulin ~]# smartctl -d test /dev/sda smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build) /dev/sda: Device of type 'scsi' [SCSI] detected /dev/sda: Device of type 'scsi' [SCSI] opened [root@lagavulin ~]# smartctl -a -d scsi /dev/sda smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build) Serial number: JPW9J0HD0DD0TC Device type: disk Local Time is: Wed Dec 1 13:25:04 2010 EST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Error Counter logging not supported Device does not support Self Test logging

[root@lagavulin ~]# smartctl -a -d scsi /dev/sdb smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build) Serial number: 3QJ01G92 Device type: disk Local Time is: Wed Dec 1 13:37:03 2010 EST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Error Counter logging not supported Device does not support Self Test logging

[root@lagavulin ~]# smartctl -d scsi -l scterc /dev/sda smartctl 5.40 2010-10-16 r3189 [x86_64-redhat-linux-gnu] (local build)

Verifying current versions and earlier problems with lockups on the mptsas device we tried this test: # while true; do smartctl -a /dev/sdb > /dev/null; done

This produced no errors or lockups.

Is there SOME WAY to set CCTL on these drives??

#637 fixed smartctl and smartd should not issue SCT commands if drive is locked Christian Franke Alex Samorukov
Description

If drive is locked using ATA security features running smartctl -x will trigger SCT commands errors. We should not issue them if drive is locked. According to standard this command will abort in this mode.

#1331 duplicate smartctl 7.1 doesn't show attributes on Seagate SAS drives but 6.6 does Shawn
Description

For this I'm using a Dell R720xd with an LSI 9211-8i HBA in IT Mode and a Seagate ST3300657SS.

I'm testing 7.1 using Debian Buster and 6.6 using Ubuntu Bionic because that is the default version they come with. If there are downstream code changes by the distribution responsible for this difference I apologize and will redirect my issue there.

Here is the result from Debian Buster

root@cloud1:~# smartctl -a /dev/sda
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.3.18-2-pve] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST3300657SS
Revision:             000B
Compliance:           SPC-3
User Capacity:        300,000,000,000 bytes [300 GB]
Logical block size:   512 bytes
Rotation Rate:        15000 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c5008db145bb
Serial number:        6SJ840DR0000N4381HL2
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Mon May 11 09:32:19 2020 CDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Elements in grown defect list: 0

Error Counter logging not supported

Device does not support Self Test logging

And here is the result for the same drive from Ubuntu Bionic

root@ubuntu:~# smartctl -a /dev/sda
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-5.0.0-23-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              ST3300657SS
Revision:             000B
User Capacity:        300,000,000,000 bytes [300 GB]
Logical block size:   512 bytes
Rotation Rate:        15000 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c5008db145bb
Serial number:        6SJ840DR0000N4381HL2
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Mon May 11 14:48:23 2020 UTC
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:     33 C
Drive Trip Temperature:        68 C

Elements in grown defect list: 0

Vendor (Seagate) cache information
  Blocks sent to initiator = 1460697
  Blocks received from initiator = 8989202
  Blocks read from cache and sent to initiator = 170255
  Number of read and write commands whose size <= segment size = 79689
  Number of read and write commands whose size > segment size = 1

Vendor (Seagate/Hitachi) factory information
  number of hours powered up = 13257.17
  number of minutes until next internal SMART test = 34

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:      21440        0         0     21440      21440          0.748           0
write:         0        0         0         0          0          4.628           0
verify:     1976        0         0      1976       1976          0.000           0

Non-medium error count:        0

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background short  Completed                   -     366                 - [-   -    -]
# 2  Background short  Completed                   -       1                 - [-   -    -]
# 3  Background short  Completed                   -       0                 - [-   -    -]

Long (extended) Self Test duration: 3200 seconds [53.3 minutes]
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