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Ticket Resolution Summary Owner Reporter
#11 fixed smartctl is verbose even with the option quietmode=errorsonly Christian Franke Giuseppe Iuculano
Description

Hi,

svn r2879: smartctl is verbose even with the option quietmode=errorsonly.

+ smartctl --test=short --quietmode=errorsonly /dev/sda1 smartctl 5.39 2009-08-29 r2879 [i686-pc-linux-gnu] (local build) Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net

START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION

Sending command: "Execute SMART Short self-test routine immediately in off-line mode". Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful. Testing has begun. Please wait 1 minutes for test to complete. Test will complete after Wed Sep 9 04:37:01 2009

Use smartctl -X to abort test.

Original bug report: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=545784

#281 fixed smartctl hpt27xx controller with more than 16 devices Alex Samorukov stin9ray
Description

Limit of 16 devices seems to be hard coded.

The command to retrieve a smart dump for da16 fails: [

root@wood] ~# smartctl -d hpt,1/17/1 -x /dev/hpt27xx
smartctl 6.1 2013-03-16 r3800 [FreeBSD 9.1-STABLE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/hpt27xx: Option '-d hpt,L/M/N' invalid channel number M supplied
=======> VALID ARGUMENTS ARE: ata, scsi, sat[,auto][,N][+TYPE], usbcypress[,X], usbjmicron[,p][,x][,N], usbsunplus, 3ware,N, hpt,L/M/N, cciss,N, areca,N/E, atacam, auto, test <=======

Use smartctl -h to get a usage summary

[root@wood] ~# smartctl -V
smartctl 6.1 2013-03-16 r3800 [FreeBSD 9.1-STABLE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
the terms of the GNU General Public License; either
version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 6.1 dated 2013-03-16 at 14:35:27 UTC
smartmontools SVN rev 3800 dated 2013-03-16 at 14:36:20
smartmontools build host: amd64-portbld-freebsd9.1
smartmontools build configured: 2013-06-14 17:22:15 UTC
smartctl compile dated Jun 14 2013 at 17:22:22
smartmontools configure arguments:  '--disable-dependency-tracking' '--enable-drivedb' '--enable-sample' '--with-initscriptdir=/usr/local/etc/rc.d' '--with-docdir=/usr/local/share/doc/smartmontools' '--prefix=/usr/local' '--mandir=/usr/local/man' '--infodir=/usr/local/info/' '--build=amd64-portbld-freebsd9.1' 'build_alias=amd64-portbld-freebsd9.1' 'CXX=c++' 'CXXFLAGS=-O -pipe -Wno-write-strings' 'LDFLAGS=' 'CPPFLAGS=' 'CC=cc' 'CFLAGS=-O -pipe -Wno-write-strings'
[root@wood] ~# uname -a
FreeBSD wood.lakeview42.com 9.1-STABLE FreeBSD 9.1-STABLE #0 r+043291a: Mon Jun 17 00:10:05 PDT 2013     root@build.ixsystems.com:/tank/build/nightlies/2013-06-17/os-base/amd64/tank/build/nightlies/2013-06-17/FreeBSD/src/sys/FREENAS.amd64  amd64
[root@wood] ~# 

Controller: High Point RocketRAID 2760A This controller is advertised as a 16 channel controller that "switches" 24 internal disks.

In my configuration here are 19 disks connected to the controller, all are detected as da0 .. da19. da0 at hpt27xx0 bus 0 scbus7 target 0 lun 0 da0: <HPT DISK 0_0 4.00> Fixed Direct Access SCSI-0 device da0: 2861588MB (5860533168 512 byte sectors: 255H 63S/T 364801C) [...] da19 at hpt27xx0 bus 0 scbus7 target 19 lun 0 da19: <HPT DISK 0_19 4.00> Fixed Direct Access SCSI-0 device da19: 953869MB (1953525168 512 byte sectors: 255H 63S/T 121601C)

The command: smartctl -d hpt,1/16/1 -x /dev/hpt27xx works as expected dumping all the smart info for da15.

#727 invalid smartctl hangs with Areca 1883 Iavor Stoev
Description

Hello,

We have hundreds of Areca RAID controllers model ARC1231/ARC1882 in production, and we use smartctl to poll the SMART parameters of the drives for our monitoring needs.

Several months ago we have started using Areca 1883 controllers in our latest servers.

The new machines are with the following hardware & software setup:

SuperMicro X10DRI-T BIOS v2.0

SuperMicro CA-846BA9B chassis

2 x ARC-1883IX-24 Firmware Version : V1.52 2015-11-20

Each of the Areca controllers has 12 x INTEL P3500 1.2TB SSD drives.

Areca CLI, Version: 1.14.7, Arclib: 350, Date: May 19 2015( Linux )

Debian Jessie Stable with kernel 3.16.17 + latest driver from dkms arcmsr version v1.30.0X.23-20151225

The controllers work fine but we experience the following issue: After several hours of uptime, the smartctl utility that we invoke every 5 minutes stalls and it's unable to display any information. The same is true if we try to use areca CLI utility.

When the problem occurs, the strace of the smartctl/CLI process, shows that the it is waiting for sg3 or sg1: open("/dev/sg3" (device or resource busy)

sg_map shows the following info

/dev/sg0 /dev/sda - Areca 1883 /dev/sg1 /dev/sg2 /dev/sdb - Areca 1883 /dev/sg3

If we execute sg_reset for the problem sg device, it sometime solves the problem, but sometime leaves the machine with a bad I/O performance and we needd to reboot the machine in order to restore the performance.

If we stop using smartctl and switch to areca CLI in order to collect the SMART parameters (the problem is that the CLI displays very limited amount of SMART parameters) everything works fine.

We experience the issue with all of the following smartmontools versions: 6.3+svn4002-2+b2 6.4+svn4214-1 6.5+svn4324.

Could you advise what could be done in order to solve this issue? If you need any other information or debug info we will be glad to provide it.

We haven't experienced such issue with any of our servers with Areca 1231 & 1882 controllers and the same hardware & software setup.

Thank you

Iavor Stoev Project Manager Head of System & Network Administration Department ICDSoft Ltd - http://icdsoft.com

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