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Ticket Resolution Summary Owner Reporter
#944 worksforme WD Hard Drive smartd[484]: Device: /dev/sda [SAT], SMART Usage Attribute: 194 Temperature_Celsius changed from 102 to 100 Veek
Description

I have been querying my hard disk every 60s for the last few days and plotting temps using hddtemp/rrdtool. It hovers around the 40-42 C mark. ​https://imgur.com/a/NkIuP

However smartd reports spikes of 100-102 C multiple times per day. I thought this was erroneous BUT when i do

smartctl -a /dev/sda a different picture emerges

194 Temperature_Celsius 0x0022 100 096 000 Old_age Always - 43

WORST shows 96 C which is unusual so I am concluding that smartd is correct after all. However how is it able to detect the spike in temp whereas hddtemp fails?

Is this value (smartd) erroneous? How is it being generated and how accurate is it? Can someone clarify if my temp is spiking to 96 C - could you guys shed some light on how all this works.

(I contacted WD but they just asked me to run some tool of theirs which is not documented very well - i have no idea if their Quick Test is destructive - so I've asked them about that - waiting for their reply)

#1900 fixed WD Green 2.5 1000GB not in database: Attaching short self-test log falaca
Description

I have a WD Green 2.5" 1TB SATA SSD, which is currently not in the smartctl drive database. I followed the instructions from the FAQ to run the short self-test (after updating to the latest database) and I am attaching the resulting log to this ticket. There's quite a few unrecognized attributes so I hope it will not be too much trouble to have this added.

If there is anything else that I can do, please let me know, and thank you in advance!

#1504 worksforme WD Elements external hard drive errors with "not capable of SMART self-check" kageurufu
Description

I get the following error from smartd with one of my external drives, connected over USB.

Device: /dev/sdf [SAT], not capable of SMART self-check
Device: /dev/sdf [SAT], failed to read SMART Attribute Data

I am able to query using smartctl, execute short and long tests, and get the results

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.40-1-lts] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model:     WDC WD140EDFZ-11A0VA0
Serial Number:    [redacted]
LU WWN Device Id: 5 000cca 290c402e0
Firmware Version: 81.00A81
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jun 24 11:59:23 2021 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
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