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Ticket Resolution Summary Owner Reporter
#1885 fixed Western Digital Red Pro WD8005FFBX-68CAKN0 not in smartctl database graphicsguy
Description

I have a WD8005FFBX-68CAKN0 (Western Digital 8TB Red Pro) which is reported as not being in the smartctl database:

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.0-32-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD8005FFBX-68CAKN0
Serial Number:    
LU WWN Device Id: 5 0014ee 2c0e4baa2
Firmware Version: 83.00A83
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-4 published, ANSI INCITS 529-2018
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Sep 15 18:02:46 2024 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Is there any other information or command output I should attach?

Thanks.

#1192 fixed Western Digital Red Pro 4 Тб WD4003FFBX SATA Christian Franke evgeniy
Description

Device is not in smartctl database

#1189 duplicate Western Digital Red Pro 10TB WD101KFBX Caaaaarrrrlll
Description

The Western Digital Red Pro 10TB WD101KFBX model does not appear to be in the smartdb. Specifically, attribute 22 is unidentified but believed to be the helium level.

At line 4304 of drivedb.h at changeset 4909, there seem to be no custom attributes defined for Western Digital Red Pro drives.

From Western Digital's own press release, the 10TB version of the Red Pro is helium-filled. https://www.westerndigital.com/company/newsroom/press-releases/2017/2017-05-17-western-digital-expands-wd-red-and-wd-red-pro-nas-drives-with-10tb

I ran sudo /usr/sbin/update-smart-drivedb to ensure I have the freshest database version available. I am running smartmontools-6.6-5.fc29.x86_64 on Fedora 29.

Spec Sheet: https://www.wd.com/content/dam/wdc/website/downloadable_assets/eng/spec_data_sheet/2879-800022.pdf

Attached is the output (with serial number redacted) from smartctl after running a short SMART test, as requested by the FAQ. Or in other words, the output of running sudo smartctl -q noserial -x -d megaraid,34 /dev/sdc > smartctl-WDC-WD101KFBX-68R56N0.txt.

Noteworthy mention, I am running the drive from an Intel RS25DB080 RAID controller (identical PCB to the LSI SAS 2208) with the latest firmware (3.460.115-6465). The MegaRAID drivers are installed and up-to-date (storcli-1.21.12-1.noarch).

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