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Ticket Resolution Summary Owner Reporter
#210 invalid Can't enable SMART on WD20EARS-00MVWB0 somebody yurivict
Description

I can't enable SMART on this drive. -s option, suggested by the output (see below) doesn't help.

$sudo /usr/local/sbin/smartctl -a /dev/ad4 smartctl 5.42 2011-10-20 r3458 [FreeBSD 8.2-STABLE amd64] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Western Digital Caviar Green (Adv. Format) Device Model: WDC WD20EARS-00MVWB0 Serial Number: WD-WCAZA0719722 Firmware Version: 0909 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 7 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Tue Dec 6 00:06:45 2011 PST SMART support is: Available - device has SMART capability. SMART support is: Disabled

SMART Disabled. Use option -s with argument 'on' to enable it.

#1184 invalid Can't show RPM of HD without run cmd as admin Felipe Mendes
Description
C:\Users\FME>smartctl -i sdb
smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-w10-1809] (sf-7.0-1)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

Warning: Limited functionality due to missing admin rights
=== START OF INFORMATION SECTION ===
Device Model:     ST1000LM035-1RK172
Serial Number:    WDELLTBT
Firmware Version: SDM2
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Tue Apr 16 16:13:41 2019 HB
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled
#165 fixed Cannot re-enable SMART on 3ware controller under Windows Christian Franke alex-sh
Description

Hello,

I encountered this error when testing 3ware support under Windows (XP 32 bit and win7 64bit).

Suppose the drive behind the controller is /dev/sdd,2. Running "smartctl -s on (or off) on /dev/sdd,2" works. However, running "smartctl -s off /dev/sdd" says "Disable failed: Input/output error". After this, the SMART data is accessible neither on "/dev/sdd,2", nor "/dev/sdd". Trying to re-enable it says "Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)". The 3ware web interface also says that it cannot access SMART data on the drive. Only a reboot seems to help.

smartmontools: smartmontools-5.41-0-20110204-r3253.win32-setup.exe. Windows: observed under winxp (32-bit) and win7 (64-bit). Controller: 3ware 9690SA-4I4E, 1 drive attached to port 2.

This is the full log of my commands under winxp:

C:\>smartctl --scan-open
/dev/sda -d ata [ATA] (opened)
/dev/sdb -d ata [ATA] (opened)
/dev/sdc -d ata [ATA] (opened)
/dev/sdd,2 -d ata [ATA] (opened)

C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.


C:\>smartctl -s off /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Disabled. Use option -s with argument 'on' to enable it.

C:\>smartctl -s off /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
Error SMART Disable failed: Input/output error
Smartctl: SMART Disable Failed.

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -s on /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

C:\>smartctl -i /dev/sdd,2
smartctl 5.41 2011-02-04 r3253 [i686-w64-mingw32-xp-sp3] (cf-win32-20110204)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Smartctl: Device Read Identity Failed (not an ATA/ATAPI device)

A mandatory SMART command failed: exiting. To continue, add one or more '-T perm
issive' options.

Thanks, Alexander

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