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Ticket Resolution Summary Owner Reporter
#234 duplicate Impossible to access to the physical disks behind a 3Ware 9650 RAID card somebody xmilha
Description

I have an 3Ware 9650 RAID card with 4 physical disks (Samsung HD203WI with tler modifiable) and 4 logical partitions but I can't access to the physical disks, when I type (for example) smartctl -i /dev/sdc,1 or smartctl -i /dev/sdc,2 I get informations on the partitions and not informations on the disks. So I can't change the TLER parameter of my disks.

The OS is Windows 2003, the smartmontools version is 5.43, the 3Ware driver version is 3.00.05.056 and the firmware is 4.10.00.026.

smartctl -i /dev/sdb,1

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, ​http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 2á999á967á547á392 bytes [2,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c12df40038490000af5b0000 Serial number: WZ502711C12DF4003849 Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:40:09 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdb,2

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, ​http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 2á999á967á547á392 bytes [2,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c12df40038490000af5b0000 Serial number: WZ502711C12DF4003849 Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:40:14 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdc,1

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, ​http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 1á999á988á850á688 bytes [1,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c0fa1800524d000053430000 Serial number: WZ707793C0FA1800524D Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:15:40 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

smartctl -i /dev/sdc,2

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-2003-sp2] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, ​http://smartmontools.sourceforge.net

Vendor: LSI Product: 9650SE-16ML Revision: 4.10 User Capacity: 1á999á988á850á688 bytes [1,99 TB] Logical block size: 512 bytes Logical Unit id: 0x600050e0c0fa1800524d000053430000 Serial number: WZ707793C0FA1800524D Device type: disk scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0 Local Time is: Sun Aug 12 13:15:43 2012 PM Device supports SMART and is Disabled Temperature Warning Disabled or Not Supported

#27 fixed Improve error handling of SMART STATUS if output registers are unknown Christian Franke Christian Franke
Description

The ATA SMART RETURNS STATUS command provides the result in the ATA output registers. Buggy ATA/SATA drivers and SAT Layers often do not properly return the registers values.

If a SAT Layer does not provide an ATA Return Descriptor with the output registers, smartctl 5.39 prints the following message and aborts:

Error SMART Status command failed
Please get assistance from http://smartmontools.sourceforge.net/
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

Smartctl should not abort in this case and print a more specific warning message. The output for 'smartctl -H ...' should be as follows:

SMART overall-health self-assessment test result: UNKNOWN
#664 fixed Improved output on LB Provisioning Tom Yan
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