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Ticket Resolution Summary Owner Reporter
#214 fixed Freeze with Intel 320: exception Emask 0x2 SAct 0x0 SErr 0x3000400 action 0x6 frozen Christian Franke andrew-stewart
Description

This issue is similar to Ticket #137, but we are already running the latest Firmware Version: 4PC10362 for Intel 320 Series. And we just upgrade to smartctl 5.42, I cannot reproduce the issue with smartctl 5.40. This seems likely to be a FW issue, but I need the details of what change in smartctl is causing the issue now, so I can open a ticket with intel.

Also UDMA_CRC_Error_Count counts sometimes during the test.

This is the kernel error:

ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/40:00:2d:c1:03/00:00:00:00:00/40 tag 0 ncq 32768 out

res 40/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)

ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen ata5.00: cmd e7/00:00:00:00:00/00:00:00:00:00/a0 tag 0

res 40/00:04:de:e3:50/00:00:09:00:00/40 Emask 0x4 (timeout)

ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 sd 4:0:0:0: timing out command, waited 60s ata5: EH complete sd 4:0:0:0: timing out command, waited 60s SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/30:00:0e:e4:af/00:00:01:00:00/40 tag 0 ncq 24576 out

res 40/00:0c:5e:70:ac/00:00:06:00:00/40 Emask 0x4 (timeout)

ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back ata6.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen ata6.00: cmd e7/00:00:00:00:00/00:00:00:00:00/a0 tag 0

res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)

ata6.00: status: { DRDY } ata6: hard resetting link ata6: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata6.00: configured for UDMA/133 sd 5:0:0:0: timing out command, waited 60s ata6: EH complete SCSI device sdc: 156301488 512-byte hdwr sectors (80026 MB) sdc: Write Protect is off sdc: Mode Sense: 00 3a 00 00 SCSI device sdc: drive cache: write back sd 5:0:0:0: timing out command, waited 60s ata6: EH complete SCSI device sdc: 156301488 512-byte hdwr sectors (80026 MB) sdc: Write Protect is off sdc: Mode Sense: 00 3a 00 00 SCSI device sdc: drive cache: write back sd 5:0:0:0: timing out command, waited 60s ata5.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen ata5.00: cmd 61/08:00:f6:1d:b0/00:00:01:00:00/40 tag 0 ncq 4096 out

res 40/00:0c:9e:04:ae/00:00:06:00:00/40 Emask 0x4 (timeout)

ata5.00: status: { DRDY } ata5: hard resetting link ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) ata5.00: configured for UDMA/133 ata5: EH complete SCSI device sdb: 156301488 512-byte hdwr sectors (80026 MB) sdb: Write Protect is off sdb: Mode Sense: 00 3a 00 00 SCSI device sdb: drive cache: write back

I can reproduce this much faster by running the following script:

#!/bin/bash

while [ 1 ]; do

echo date; time ./smartctl -a -d ata /dev/sdb > /dev/null time ./smartctl -a -d ata /dev/sdc > /dev/null echo date echo ""

done

./smartctl -a -d ata /dev/sdb smartctl 5.42 2011-10-20 r3458 [i686-linux-2.6.18.solos38] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Intel 320 Series SSDs Device Model: INTEL SSDSA2CW080G3 Serial Number: CVPR112401SR080BGN LU WWN Device Id: 5 001517 959516ee6 Firmware Version: 4PC10362 User Capacity: 80,026,361,856 bytes [80.0 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Thu Feb 16 11:23:03 2012 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values: Offline data collection status: (0x00) Offline data collection activity

was never started. Auto Offline Data Collection: Disabled.

Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever been run.

Total time to complete Offline data collection: ( 1) seconds. Offline data collection capabilities: (0x75) SMART execute Offline immediate.

No Auto Offline data collection support. Abort Offline collection upon new command. No Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode. Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. Conveyance self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported.

SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported.

SMART Attributes Data Structure revision number: 5 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

3 Spin_Up_Time 0x0020 100 100 000 Old_age Offline - 0 4 Start_Stop_Count 0x0030 100 100 000 Old_age Offline - 0 5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2662

12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 504

170 Reserve_Block_Count 0x0033 100 100 010 Pre-fail Always - 0 171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0 172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0 183 Runtime_Bad_Block 0x0030 100 100 000 Old_age Offline - 0 184 End-to-End_Error 0x0032 100 100 090 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 192 Unsafe_Shutdown_Count 0x0032 100 100 000 Old_age Always - 499 199 UDMA_CRC_Error_Count 0x0030 100 100 000 Old_age Offline - 0 225 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 16940 226 Workld_Media_Wear_Indic 0x0032 100 100 000 Old_age Always - 257 227 Workld_Host_Reads_Perc 0x0032 100 100 000 Old_age Always - 59 228 Workload_Minutes 0x0032 100 100 000 Old_age Always - 159763 232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0 233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0 241 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 16940 242 Host_Reads_32MiB 0x0032 100 100 000 Old_age Always - 24461

SMART Error Log Version: 1 No Errors Logged

SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Vendor (0x45) Completed without error 00% 2662 -

Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run SMART Selective self-test log data structure revision number 0 Note: revision number not 1 implies that no selective self-test has ever been run

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

/smartctl -a -d ata /dev/sdc smartctl 5.42 2011-10-20 r3458 [i686-linux-2.6.18.solos38] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

START OF INFORMATION SECTION

Model Family: Intel 320 Series SSDs Device Model: INTEL SSDSA2CW080G3 Serial Number: CVPR112407BG080BGN LU WWN Device Id: 5 001517 959518c16 Firmware Version: 4PC10362 User Capacity: 80,026,361,856 bytes [80.0 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Thu Feb 16 11:25:21 2012 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled

START OF READ SMART DATA SECTION

SMART overall-health self-assessment test result: PASSED

General SMART Values: Offline data collection status: (0x00) Offline data collection activity

was never started. Auto Offline Data Collection: Disabled.

Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever been run.

Total time to complete Offline data collection: ( 1) seconds. Offline data collection capabilities: (0x75) SMART execute Offline immediate.

No Auto Offline data collection support. Abort Offline collection upon new command. No Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode. Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. Conveyance self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported.

SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported.

SMART Attributes Data Structure revision number: 5 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

3 Spin_Up_Time 0x0020 100 100 000 Old_age Offline - 0 4 Start_Stop_Count 0x0030 100 100 000 Old_age Offline - 0 5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2665

12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 505

170 Reserve_Block_Count 0x0033 100 100 010 Pre-fail Always - 0 171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0 172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0 183 Runtime_Bad_Block 0x0030 100 100 000 Old_age Offline - 0 184 End-to-End_Error 0x0032 100 100 090 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 192 Unsafe_Shutdown_Count 0x0032 100 100 000 Old_age Always - 500 199 UDMA_CRC_Error_Count 0x0030 100 100 000 Old_age Offline - 2 225 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 36272 226 Workld_Media_Wear_Indic 0x0032 100 100 000 Old_age Always - 429 227 Workld_Host_Reads_Perc 0x0032 100 100 000 Old_age Always - 15 228 Workload_Minutes 0x0032 100 100 000 Old_age Always - 159917 232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0 233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0 241 Host_Writes_32MiB 0x0032 100 100 000 Old_age Always - 36272 242 Host_Reads_32MiB 0x0032 100 100 000 Old_age Always - 6808

SMART Error Log Version: 1 No Errors Logged

SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Vendor (0x4d) Completed without error 00% 2665 -

Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run SMART Selective self-test log data structure revision number 0 Note: revision number not 1 implies that no selective self-test has ever been run

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

#137 worksforme Freeze with Intel X18-M/X25-M/X25-V G2 SSDs somebody oneiros
Description

See also https://bugzilla.novell.com/show_bug.cgi?id=658663, https://bugs.launchpad.net/ubuntu/+source/smartmontools/+bug/597518

I just had an INTEL SSDSA2M080G2GN freeze up after an smartctl -a /dev/sda:

Dec  9 23:55:57 dream sudo:       ms : TTY=pts/11 ; PWD=/etc ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sda
Dec  9 23:56:18 dream kernel: [18038.930588] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Dec  9 23:56:18 dream kernel: [18038.930597] ata1.00: failed command: SMART
Dec  9 23:56:18 dream kernel: [18038.930606] ata1.00: cmd b0/d5:01:06:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
Dec  9 23:56:18 dream kernel: [18038.930608]          res 40/00:04:80:cd:b3/00:00:05:00:00/40 Emask 0x4 (timeout)
Dec  9 23:56:18 dream kernel: [18038.930613] ata1.00: status: { DRDY }
Dec  9 23:56:18 dream kernel: [18038.930619] ata1: hard resetting link
Dec  9 23:56:18 dream kernel: [18039.234710] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Dec  9 23:56:18 dream kernel: [18039.235427] ata1.00: configured for UDMA/133
Dec  9 23:56:18 dream kernel: [18039.235446] ata1: EH complete
Dec  9 23:56:38 dream kernel: [18059.892334] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Dec  9 23:56:38 dream kernel: [18059.892341] ata1.00: failed command: SMART
Dec  9 23:56:38 dream kernel: [18059.892350] ata1.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
Dec  9 23:56:38 dream kernel: [18059.892352]          res 40/00:04:80:cd:b3/00:00:05:00:00/40 Emask 0x4 (timeout)
Dec  9 23:56:38 dream kernel: [18059.892357] ata1.00: status: { DRDY }
Dec  9 23:56:38 dream kernel: [18059.892363] ata1: hard resetting link
Dec  9 23:56:39 dream kernel: [18060.196645] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Dec  9 23:56:39 dream kernel: [18060.197318] ata1.00: configured for UDMA/133
Dec  9 23:56:39 dream kernel: [18060.197339] ata1: EH complete
> sudo /usr/sbin/smartctl -a /dev/sda
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Intel X18-M/X25-M/X25-V G2 SSDs
Device Model:     INTEL SSDSA2M080G2GN
Serial Number:    CVPO017402JP080JGN
Firmware Version: 2CV102HD
User Capacity:    80.026.361.856 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  ATA/ATAPI-7 T13 1532D revision 1
Local Time is:    Thu Dec  9 23:55:57 2010 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                 (   1) seconds.
Offline data collection
capabilities:                    (0x75) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Abort Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (   1) minutes.
Conveyance self-test routine
recommended polling time:        (   1) minutes.

SMART Attributes Data Structure revision number: 5
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED 
WHEN_FAILED RAW_VALUE
  3 Spin_Up_Time            0x0020   100   100   000    Old_age   Offline     -       0
  4 Start_Stop_Count        0x0030   100   100   000    Old_age   Offline     -       0
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always      -       163
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always      -       67
192 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always      -       6
225 Host_Writes_32MiB       0x0030   200   200   000    Old_age   Offline     -       5330
226 Workld_Media_Wear_Indic 0x0032   100   100   000    Old_age   Always      -       7397
227 Workld_Host_Reads_Perc  0x0032   100   100   000    Old_age   Always      -       0
228 Workload_Minutes        0x0032   100   100   000    Old_age   Always      -       3651502743
232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always      -       0
233 Media_Wearout_Indicator 0x0032   099   099   000    Old_age   Always      -       0
184 End-to-End_Error        0x0033   100   100   099    Pre-fail  Always      -       0

SMART Error Log Version: 1
No Errors Logged

Error SMART Error Self-Test Log Read failed: Eingabe-/Ausgabefehler
Smartctl: SMART Self Test Log Read Failed
Error SMART Read Selective Self-Test Log failed: Eingabe-/Ausgabefehler
Smartctl: SMART Selective Self Test Log Read Failed

smartctl is from smartmontools-5.40 2010-10-16 r3189

dmesg is attached.

#1696 fixed Function ataReadExtSelfTestLog didn't swap byte-order for all little-endian variables on big-endian platform Christian Franke WHR
Description

Due this bug, only 1 log entry gets correctly swapped, results in wrong values being displayed on big-endian platforms. For example:

# smartctl -l selftest /dev/sdd
smartctl pre-7.4 2023-02-12 r5455 [ppc64-linux-4.19.271-rivoreo-powerpc64-largepage] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       736         -
# 2  Extended offline    Aborted by host               90%       736         -
# 3  Short offline       Completed without error       00%       735         -
# 4  Extended offline    Aborted by host               90%        50         -
# 5  Short offline       Completed without error       00%        50         -
# 6  Extended offline    Completed without error       00%        42         -

# smartctl -l xselftest /dev/sdd
smartctl pre-7.4 2023-02-12 r5455 [ppc64-linux-4.19.271-rivoreo-powerpc64-largepage] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     57346         -
# 2  Extended offline    Aborted by host               90%     57346         -
# 3  Short offline       Completed without error       00%     57090         -
# 4  Extended offline    Aborted by host               90%     12800         -
# 5  Short offline       Completed without error       00%     12800         -
# 6  Extended offline    Completed without error       00%        42         -

Here the timestamps in the extended self-test log (xselftest) are incorrectly displayed except the last one.

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