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Ticket Resolution Summary Owner Reporter
#263 invalid Drive does not support SMART, but health check shows 'Ok' somebody telsonalva
Description

Why would smartctl show the SMART Health status as 'ok' when the device does not support SMART ? Below is output of the commands.


smartctl -H /dev/sda


smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1) Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

SMART Health Status: OK


smartctl -a /dev/sda


smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1) Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Vendor: PERC Product: LD 0 PERCRAID Revision: User Capacity: 36,364,615,680 bytes [36.3 GB] Logical block size: 512 bytes Serial number: 021400000000 Device type: disk Local Time is: Tue Mar 12 00:33:22 2013 CDT Device does not support SMART

Error Counter logging not supported Device does not support Self Test logging


smartctl -i /dev/sda


smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1) Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Vendor: PERC Product: LD 0 PERCRAID Revision: User Capacity: 36,364,615,680 bytes [36.3 GB] Logical block size: 512 bytes Serial number: 021400000000 Device type: disk Local Time is: Tue Mar 12 00:33:22 2013 CDT Device does not support SMART


smartctl -s on -d scsi /dev/sda


smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1) Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

unable to fetch IEC (SMART) mode page [Input/output error] A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.


smartctl -d test /dev/sda


smartctl 6.0 2012-10-10 r3643 [i686-w64-mingw32-2003r2-sp2] (sf-6.0-1) Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sda: Device of type 'scsi' [SCSI] detected /dev/sda: Device of type 'scsi' [SCSI] opened

#1386 fixed Drive not in Database - ADATA M.2 SSD (ADATA SU650NS38) Christian Franke wangel
Description
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-STABLE amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ADATA SU650NS38
Serial Number:    2K352L1S5AJW
LU WWN Device Id: 5 000000 000000000
Firmware Version: P191202a
User Capacity:    120,034,123,776 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Oct 23 08:33:27 2020 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x02) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   33) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (   2) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x0031) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 0
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  9 Power_On_Hours          -O--C-   100   100   000    -    47
 12 Power_Cycle_Count       -O--C-   100   100   000    -    5
167 Unknown_Attribute       -O---K   100   100   000    -    0
168 Unknown_Attribute       -O--C-   100   100   000    -    0
169 Unknown_Attribute       PO--C-   083   083   010    -    5636139
173 Unknown_Attribute       -O--C-   200   200   000    -    17180196868
175 Program_Fail_Count_Chip PO--C-   100   100   010    -    0
180 Unused_Rsvd_Blk_Cnt_Tot PO--CK   100   100   020    -    444
192 Power-Off_Retract_Count -O--C-   100   100   000    -    5
194 Temperature_Celsius     -O---K   061   061   030    -    39 (Min/Max 15/47)
231 Unknown_SSD_Attribute   PO--CK   100   100   005    -    0
233 Media_Wearout_Indicator -O--CK   100   100   000    -    312642560
234 Unknown_Attribute       -O--CK   100   100   000    -    86365312
241 Total_LBAs_Written      -O--CK   100   100   000    -    255160266
242 Total_LBAs_Read         -O--CK   100   100   000    -    215015835
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O     51  Comprehensive SMART error log
0x03       GPL     R/O     64  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (64 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%        47         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       1 (0x0001)
Device State:                        Active (0)
Current Temperature:                    40 Celsius
Power Cycle Min/Max Temperature:      ?/40 Celsius
Lifetime    Min/Max Temperature:      ?/ ? Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:     -127/127 Celsius
Min/Max Temperature Limit:           -127/127 Celsius
Temperature History Size (Index):    478 (425)

Index    Estimated Time   Temperature Celsius
 426    2020-10-23 00:36    39  ********************
 427    2020-10-23 00:37    40  *********************
 428    2020-10-23 00:38    39  ********************
 429    2020-10-23 00:39    40  *********************
 430    2020-10-23 00:40    39  ********************
 ...    ..(  3 skipped).    ..  ********************
 434    2020-10-23 00:44    39  ********************
 435    2020-10-23 00:45    40  *********************
 436    2020-10-23 00:46    40  *********************
 437    2020-10-23 00:47    40  *********************
 438    2020-10-23 00:48    39  ********************
 439    2020-10-23 00:49    39  ********************
 440    2020-10-23 00:50    40  *********************
 441    2020-10-23 00:51    40  *********************
 442    2020-10-23 00:52    39  ********************
Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4               5  ---  Lifetime Power-On Resets
0x01  0x010  4              47  ---  Power-on Hours
0x01  0x018  6       255160266  ---  Logical Sectors Written
0x01  0x020  6         1424007  ---  Number of Write Commands
0x01  0x028  6       215015835  ---  Logical Sectors Read
0x01  0x030  6          851762  ---  Number of Read Commands
0x01  0x038  6     43120211460  ---  Date and Time TimeStamp
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  N--  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  4            0  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4           14  Device-to-host register FISes sent due to a COMRESET
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0010  2            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  2            0  R_ERR response for host-to-device non-data FIS, non-CRC
#1416 duplicate Drive not in Database - WDC WD140EDFZ bassclef
Description

White label drive in external USB case.

smartctl 7.1 2019-12-30 r5022 [Darwin 19.6.0 x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD140EDFZ-11A0VA0
Firmware Version: 81.00A81
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Dec 18 18:38:35 2020 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unknown

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  101) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (1339) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   001    -    0
  2 Throughput_Performance  --S---   100   100   054    -    0
  3 Spin_Up_Time            POS---   086   086   001    -    238 (Average 340)
  4 Start_Stop_Count        -O--C-   100   100   000    -    10
  5 Reallocated_Sector_Ct   PO--CK   100   100   001    -    0
  7 Seek_Error_Rate         -O-R--   100   100   001    -    0
  8 Seek_Time_Performance   --S---   100   100   020    -    0
  9 Power_On_Hours          -O--C-   100   100   000    -    0
 10 Spin_Retry_Count        -O--C-   100   100   001    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    10
 22 Unknown_Attribute       PO---K   100   100   025    -    100
192 Power-Off_Retract_Count -O--CK   100   100   000    -    10
193 Load_Cycle_Count        -O--C-   100   100   000    -    10
194 Temperature_Celsius     -O----   039   039   000    -    40 (Min/Max 22/40)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   100   100   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read GP Log Directory failed

SMART Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00           SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x04           SL  R/O    255  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x09           SL  R/W      1  Selective self-test log
0x30           SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f      SL  R/W     16  Host vendor specific log
0xe0           SL  R/W      1  SCT Command/Status
0xe1           SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log (GP Log 0x03) not supported

SMART Error Log Version: 1
No Errors Logged

SMART Extended Self-test Log (GP Log 0x07) not supported

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    40 Celsius
Power Cycle Min/Max Temperature:     36/40 Celsius
Lifetime    Min/Max Temperature:     22/40 Celsius
Under/Over Temperature Limit Count:   0/0
SMART Status:                        0xc24f (PASSED)
Minimum supported ERC Time Limit:    65 (6.5 seconds)

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/65 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (53)

Index    Estimated Time   Temperature Celsius
  54    2020-12-18 16:31     0  -
 ...    ..( 72 skipped).    ..  -
 127    2020-12-18 17:44     0  -
   0    2020-12-18 17:45    24  *****
   1    2020-12-18 17:46    25  ******
   2    2020-12-18 17:47    22  ***
   3    2020-12-18 17:48    24  *****
   4    2020-12-18 17:49    24  *****
   5    2020-12-18 17:50    25  ******
   6    2020-12-18 17:51    25  ******
   7    2020-12-18 17:52    26  *******
   8    2020-12-18 17:53    27  ********
   9    2020-12-18 17:54    27  ********
  10    2020-12-18 17:55    28  *********
  11    2020-12-18 17:56    28  *********
  12    2020-12-18 17:57    29  **********
  13    2020-12-18 17:58    30  ***********
  14    2020-12-18 17:59    30  ***********
  15    2020-12-18 18:00    31  ************
  16    2020-12-18 18:01    31  ************
  17    2020-12-18 18:02    32  *************
  18    2020-12-18 18:03    32  *************
  19    2020-12-18 18:04    32  *************
  20    2020-12-18 18:05    33  **************
  21    2020-12-18 18:06    33  **************
  22    2020-12-18 18:07    34  ***************
 ...    ..(  2 skipped).    ..  ***************
  25    2020-12-18 18:10    34  ***************
  26    2020-12-18 18:11    35  ****************
  27    2020-12-18 18:12    35  ****************
  28    2020-12-18 18:13    36  *****************
  29    2020-12-18 18:14    34  ***************
  30    2020-12-18 18:15    35  ****************
  31    2020-12-18 18:16    35  ****************
  32    2020-12-18 18:17    35  ****************
  33    2020-12-18 18:18    36  *****************
 ...    ..(  4 skipped).    ..  *****************
  38    2020-12-18 18:23    36  *****************
  39    2020-12-18 18:24    37  ******************
  40    2020-12-18 18:25    37  ******************
  41    2020-12-18 18:26    37  ******************
  42    2020-12-18 18:27    38  *******************
 ...    ..(  3 skipped).    ..  *******************
  46    2020-12-18 18:31    38  *******************
  47    2020-12-18 18:32    39  ********************
 ...    ..(  2 skipped).    ..  ********************
  50    2020-12-18 18:35    39  ********************
  51    2020-12-18 18:36    40  *********************
  52    2020-12-18 18:37    40  *********************
  53    2020-12-18 18:38     0  -

SMART WRITE LOG does not return COUNT and LBA_LOW register
SCT (Get) Error Recovery Control command failed

Device Statistics (SMART Log 0x04)
Page  Offset Size        Value Flags Description
ATA_SMART_READ_LOG failed: Undefined error: 0
Read Device Statistics pages 0x00-0x06 failed

Pending Defects log (GP Log 0x0c) not supported

ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: 48-bit ATA commands not implemented
Read SATA Phy Event Counters failed
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