Custom Query (1531 matches)

hello when i try a smartctl on my seagate expansion 4Tb external drive, i have this error message:

~$ sudo smartctl -x /dev/sdf
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.21-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

even if i try this command i have the same error :

~$ sudo smartctl -s on -o on -d sat -T verypermissive -a /dev/sdf
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.21-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Wed Nov  6 16:49:11 2024 CET
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
                  Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enable failed: scsi error unsupported field in scsi command

Read SMART Data failed: scsi error unsupported field in scsi command

SMART Automatic Timers not supported

SMART Enable Automatic Offline failed: scsi error unsupported field in scsi command


=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error unsupported field in scsi command
SMART overall-health self-assessment test result: UNKNOWN!
SMART Status, Attributes and Thresholds cannot be read.

Read SMART Error Log failed: scsi error unsupported field in scsi command

Read SMART Self-test Log failed: scsi error unsupported field in scsi command

Selective Self-tests/Logging not supported

the only information i found is :

~$ lsusb
Bus 008 Device 002: ID 0bc2:231a Seagate RSS LLC Expansion Portable

it seems my disk is maybe not in the smartmontools db but i have no more information.

how can i do ?

thank you very much

The drive is "commented-out" in the current drivedb.