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Ticket Resolution Summary Owner Reporter
#1608 duplicate western_digital-WD161KRYZ-01AGBB0 drive to add to database Gabriele Pohl Cody Vaudrin
Description

Please add Western Digital WD161KRYZ-01AGBB0 HDD to the database.

Product description (PDF file): ​https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/product/internal-drives/wd-gold/product-brief-wd-gold-hdd.pdf

#1619 duplicate Seagate Expansion 12 TB HDD - STKP12000400 - 0bc2:2038 ts46h
Description

smartctl reports this on given External HDD: Read Device Identity failed: scsi error unsupported field in scsi command So I think the attachment will not be of much use. But under Windows 10 I could use crystaldiskinfo to see smart data. Would it help to get a Wireshark pcapng with USB communication when using crystaldiskinfo to retrieve smart data? If you need some special stuff from Wireshark tell me please so I can create a helpful capture.

#1634 duplicate Please add Seagate Expansion Portable Drive SRD0NF1 3EEAP9-500 [0x0bc2:0x2037] John Emirzian
Description

I have purchased a new HDD and found that it's missing from the smartctl database. Could this drive please be added? Details are:

Product: Seagate Expansion Portable Drive Model: SRD0NF1 P/N: 3EEAP9-500 Vendor Id: 0x0bc2 Product Id:0x2037

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