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Ticket Resolution Summary Owner Reporter
#1312 duplicate seagate usb3 8TB drive (0x0bc2:0x3343) fry
Description

hello

my first try :

smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
/dev/sda: Unknown USB bridge [0x0bc2:0x3343 (0x100)]
Please specify device type with the -d option.
Use smartctl -h to get a usage summary

looking at supported drives, my second try:

sudo smartctl -a /dev/sda -d sat
smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

then third:

sudo smartctl -a /dev/sda -d sat -T permissive
smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.97-v7l+] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Wed Apr  1 12:12:07 2020 BST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

as the device id was not in the http://www.linux-usb.org/usb.ids i added it and it is now pending validation i don't know much more than what is listed on amazon : https://www.amazon.com/Seagate-STGY8000400-Disque-externe-bureau/dp/B07DQBFQ2D (or https://www.amazon.com/dp/B07CQJBSQL/ as i see no difference)

i am willing to run any command that could help (but "format" or anything that imply writing as the drive is in use)

#1323 duplicate Toshiba N300 drive Farokh Irani
Description

I have a freenas with 6 Toshiba N300 4TB drives that smartctl says aren't in the database. The model is listed as TOSHIBA HDWQ140.

#1330 duplicate Device not yet supported: SEAGATE Expansion Desktop, 6.0TB (STEB6000403) gddsijh49usd
Description

USB-Bridge ( 0x0bc2:0x331a ) is not yet listed here: http://www.linux-usb.org/usb.ids

Any chances to monitor this device with smartmontools?


Trying to include a SEAGATE Expansion Desktop, 6.0TB (STEB6000403) Drive gives the following output:

smartctl --all  /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sda: Unknown USB bridge [0x0bc2:0x331a (0x915)]
Please specify device type with the -d option.

----------------------------------------------

smartctl --all -d sat /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

----------------------------------------------

smartctl --all -d scsi /dev/sda
smartctl 6.6 2016-05-31 r4324 [armv7l-linux-4.14.176-174] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              Expansion Desk
Revision:             0915
Compliance:           SPC-4
User Capacity:        6,001,175,125,504 bytes [6.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is fully provisioned
Logical Unit id:      0x3e4141415a46314e
Serial number:        NAAAXXXX
Device type:          disk
Local Time is:        Sat May  9 16:25:42 2020 CEST
SMART support is:     Unavailable - device lacks SMART capability.

=== START OF READ SMART DATA SECTION ===
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

No self-tests have been logged

Best Regards,

Chris

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