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Ticket Resolution Summary Owner Reporter
#1089 duplicate drivedb patch for HGST HDN726040ALE614 Gabriele Pohl
Description

Dan Fandrich contributed via database mailing list:

Here is a patch to add these devices to the DB (patch is against 6.5 but they don't appear to be supported in SVN yet).

#1092 duplicate Seagate Backup Plus Hub 8 TB hueldur
Description

I am having trouble reading the SMART output of a Seagate Backup Plus Hub 8 TB on Debian Stretch. Without specifying a -d argument, smartctl fails saying /dev/sdb: Unknown USB bridge [0x0bc2:0xab38 (0x100)] The options -d usbcypress, -d usbjmicron, -d marvell, -d sat all fail without producing an output from the device. -d scsi is the only option producing any reasonable output:

…$ sudo smartctl -a -d scsi /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.9.0-8-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              Backup+ Hub BK
Revision:             D781
Compliance:           SPC-4
User Capacity:        8,001,563,221,504 bytes [8.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        NA9Q53LY
Device type:          disk
Local Time is:        Fri Sep 21 19:41:00 2018 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported
 
=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C
 
Error Counter logging not supported
 
Device does not support Self Test logging

For now, I have added the drive under “Unsupported Devices” in the USB devices list. My question is if this can be considered normal behavior and the drive does indeed not support additional output or if the support from smartmontools is incomplete?

#1101 duplicate ADATA SP580 Kirill
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