Custom Query (1417 matches)

Hi.

According to https://www.smartmontools.org/ticket/875 and https://www.smartmontools.org/wiki/Supported_USB-Devices, the Maxtor M3 Portable 4TB should work using -d sat.

With mine, it doesn't. I get more info when using scsi.

# lsusb
Bus 001 Device 012: ID 0bc2:61b7 Seagate RSS LLC

# smartctl --all -d sat  /dev/sdd
[...]
Read Device Identity failed: scsi error unsupported field in scsi command
[...]

# smartctl --all -d scsi  /dev/sdd
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.17.0-0.bpo.1-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              M3 Portable
Revision:             9300
Compliance:           SPC-4
User Capacity:        4 000 787 029 504 bytes [4,00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        NM13NXX4
Device type:          disk
Local Time is:        Mon Aug 20 21:08:31 2018 CEST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

I hope this helps.

In case it matters, I'm using the ​Debian package and I'm not sure whether it contains the patch in https://www.smartmontools.org/ticket/875 but anyway, the issue is about sat vs. scsi.

# smartctl -V
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.17.0-0.bpo.1-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

smartctl comes with ABSOLUTELY NO WARRANTY. This is free
software, and you are welcome to redistribute it under
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version 2, or (at your option) any later version.
See http://www.gnu.org for further details.

smartmontools release 6.6 dated 2016-05-07 at 11:17:46 UTC
smartmontools SVN rev 4324 dated 2016-05-31 at 20:45:50
smartmontools build host: x86_64-pc-linux-gnu
smartmontools build with: C++98, GCC 5.4.0 20160609
smartmontools configure arguments: '--prefix=/usr' '--build=x86_64-linux-gnu' '--host=x86_64-linux-gnu' '--sysconfdir=/etc' '--mandir=/usr/share/man' '--with-initscriptdir=no' '--docdir=/usr/share/doc/smartmontools' '--with-savestates=/var/lib/smartmontools/smartd.' '--with-attributelog=/var/lib/smartmontools/attrlog.' '--with-exampledir=/usr/share/doc/smartmontools/examples/' '--with-drivedbdir=/var/lib/smartmontools/drivedb' '--with-systemdsystemunitdir=/lib/systemd/system' '--with-smartdscriptdir=/usr/share/smartmontools' '--with-smartdplugindir=/etc/smartmontools/smartd_warning.d' '--with-systemdenvfile=/etc/default/smartmontools' '--with-selinux' 'build_alias=x86_64-linux-gnu' 'host_alias=x86_64-linux-gnu' 'CXXFLAGS=-g -O2 -fPIE -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall -O2' 'LDFLAGS=-fPIE -pie -Wl,-z,relro -Wl,-z,now' 'CPPFLAGS=-Wdate-time -D_FORTIFY_SOURCE=2' 'CFLAGS=-g -O2 -fPIE -fstack-protector-strong -Wformat -Werror=format-security -fsigned-char -Wall -O2'

​Krzysztof Kulesza reported via database mailing list:

Device Model:     WDC WDS120G2G0A-00JH30 Firmware Version: UE360000

I send two logs file from two new disks

The Maxtor M3 2,5" 4TB external HDD is listed as supported: https://www.smartmontools.org/wiki/Supported_USB-Devices

I tested:

sudo smartctl -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdb: Unknown USB bridge [0x0bc2:0x61b7 (0x000)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary


sudo smartctl -d sat -a /dev/sdb
[sudo] Passwort für chuck: 
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.



sudo smartctl -d sat -T permissive -a /dev/sdb
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-33-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   [No Information Found]
Local Time is:    Mon Aug 27 20:44:01 2018 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I need smart on my device, can it be solved?

best wishes