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Ticket Resolution Summary Owner Reporter
#1692 worksforme Seagate DKS2E-H4R0SS is not working correctly with smartctl Bartosz Bartczak
Description
~]$ sudo smartctl -a /dev/sdg
smartctl 7.1 2020-04-05 r5049 [x86_64-linux-4.18.0-425.3.1.el8.x86_64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              DKS2E-H4R0SS
Revision:             7FA6
Compliance:           SPC-3
User Capacity:        4,000,787,030,016 bytes [4.00 TB]
Logical block size:   512 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c50085880b2f
Serial number:        Z1ZB2BGT0000R627VEN0
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Fri Feb  3 09:09:33 2023 CET
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Elements in grown defect list: 2

Error Counter logging not supported


[GLTSD (Global Logging Target Save Disable) set. Enable Save with '-S on']
Device does not support Self Test logging
[bartosz@nas ~]$ scsi_temperature /dev/sdf
sg_logs -t  /dev/sdf
error opening file: /dev/sdf: Permission denied 
sg_logs failed: Permission denied

~]$ sudo scsi_temperature /dev/sdg
sg_logs -t  /dev/sdg
    SEAGATE   DKS2E-H4R0SS      7FA6
  Current temperature = 43 C
  Reference temperature = 68 C
~]$ 

~]$ lspci |grep -i sas
02:00.0 Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03)

This fault is similar #1346.

Witch version working property with my SAS Disk?

#1695 worksforme Add to drivedb Western Digital WDC WD6000HLHX privatedev
Description

Note: whilst output below states that this drive is in drivedb 7.3/5440, a search of that file does not find a matching entry for "WD6000HLHX". As such, scan reports device as "scsi" when it appears to be "sat". "Smartctl -d scsi -i" returns incomplete Smart data whereas "smartctl -d sat -i" retuens complete smart data.

smartctl -x /dev/sda
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.14.0-162.12.1.el9_1.x86_64] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital VelociRaptor
Device Model:     WDC WD6000HLHX-01JJPV0
Serial Number:    WD-WXM1EA0KZM04
LU WWN Device Id: 5 0014ee 057f16a1e
Firmware Version: 04.05G04
User Capacity:    600,127,266,816 bytes [600 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    10000 rpm
Device is:        In smartctl database 7.3/5440
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 6.0 Gb/s
Local Time is:    Sun Feb 12 02:06:26 2023 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM level is:     254 (maximum performance), recommended: 128
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)	Offline data collection activity
					was suspended by an interrupting command from host.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		( 8160) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  87) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   100   253   051    -    0
  3 Spin_Up_Time            POS--K   100   253   021    -    0
  4 Start_Stop_Count        -O--CK   100   100   000    -    2
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    14
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    2
192 Power-Off_Retract_Count -O--CK   200   200   000    -    0
193 Load_Cycle_Count        -O--CK   200   200   000    -    1
194 Temperature_Celsius     -O---K   118   117   000    -    32
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb5  GPL,SL  VS       1  Device vendor specific log
0xb6       GPL     VS       1  Device vendor specific log
0xb7       GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      24  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 5
	CR     = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH     = LBA High (was: Cylinder High) Register    ]   LBA
	LM     = LBA Mid (was: Cylinder Low) Register      ] Register
	LL     = LBA Low (was: Sector Number) Register     ]
	DV     = Device (was: Device/Head) Register
	DC     = Device Control Register
	ER     = Error register
	ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 5 [4] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 44 01 00 00 00 00 00 30 a0 00  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.276  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.274  SMART WRITE LOG

Error 4 [3] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 44 01 00 00 00 00 00 30 a0 00  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.274  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.160  SMART WRITE LOG

Error 3 [2] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 44 01 00 00 00 00 00 30 a0 00  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.274  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.160  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.046  SMART WRITE LOG

Error 2 [1] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 44 01 00 00 00 00 00 30 a0 00  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.275  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.274  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.160  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.046  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:14.932  SMART WRITE LOG

Error 1 [0] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 01 00 00 00 00 00 30 a0 00  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.274  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.160  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:15.046  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:14.932  SMART WRITE LOG
  b0 00 d6 00 01 00 00 00 c2 4f be a0 00     00:00:14.813  SMART WRITE LOG

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
Device State:                        Active (0)
Current Temperature:                    32 Celsius
Power Cycle Min/Max Temperature:     23/33 Celsius
Lifetime    Min/Max Temperature:     23/33 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (418)

Index    Estimated Time   Temperature Celsius
 419    2023-02-11 18:09    32  *************
 420    2023-02-11 18:10    32  *************
 421    2023-02-11 18:11    32  *************
 422    2023-02-11 18:12     ?  -
 423    2023-02-11 18:13    23  ****
 424    2023-02-11 18:14    23  ****
 425    2023-02-11 18:15    24  *****
 426    2023-02-11 18:16    24  *****
 427    2023-02-11 18:17    25  ******
 428    2023-02-11 18:18    25  ******
 429    2023-02-11 18:19    26  *******
 430    2023-02-11 18:20    27  ********
 ...    ..(  3 skipped).    ..  ********
 434    2023-02-11 18:24    27  ********
 435    2023-02-11 18:25    28  *********
 436    2023-02-11 18:26    28  *********
 437    2023-02-11 18:27    28  *********
 438    2023-02-11 18:28    29  **********
 ...    ..(  3 skipped).    ..  **********
 442    2023-02-11 18:32    29  **********
 443    2023-02-11 18:33    30  ***********
 ...    ..( 32 skipped).    ..  ***********
 476    2023-02-11 19:06    30  ***********
 477    2023-02-11 19:07    31  ************
   0    2023-02-11 19:08    31  ************
   1    2023-02-11 19:09    31  ************
   2    2023-02-11 19:10    32  *************
   3    2023-02-11 19:11    32  *************
   4    2023-02-11 19:12    33  **************
 ...    ..(  3 skipped).    ..  **************
   8    2023-02-11 19:16    33  **************
   9    2023-02-11 19:17    32  *************
 ...    ..( 37 skipped).    ..  *************
  47    2023-02-11 19:55    32  *************
  48    2023-02-11 19:56    31  ************
  49    2023-02-11 19:57    32  *************
  50    2023-02-11 19:58    32  *************
  51    2023-02-11 19:59    31  ************
 ...    ..(  5 skipped).    ..  ************
  57    2023-02-11 20:05    31  ************
  58    2023-02-11 20:06    32  *************
  59    2023-02-11 20:07    31  ************
 ...    ..(  3 skipped).    ..  ************
  63    2023-02-11 20:11    31  ************
  64    2023-02-11 20:12    32  *************
 ...    ..( 21 skipped).    ..  *************
  86    2023-02-11 20:34    32  *************
  87    2023-02-11 20:35    31  ************
  88    2023-02-11 20:36    32  *************
  89    2023-02-11 20:37    32  *************
  90    2023-02-11 20:38    31  ************
 ...    ..( 28 skipped).    ..  ************
 119    2023-02-11 21:07    31  ************
 120    2023-02-11 21:08    32  *************
 ...    ..( 13 skipped).    ..  *************
 134    2023-02-11 21:22    32  *************
 135    2023-02-11 21:23    31  ************
 136    2023-02-11 21:24    31  ************
 137    2023-02-11 21:25    31  ************
 138    2023-02-11 21:26    32  *************
 139    2023-02-11 21:27    32  *************
 140    2023-02-11 21:28    31  ************
 ...    ..( 23 skipped).    ..  ************
 164    2023-02-11 21:52    31  ************
 165    2023-02-11 21:53    32  *************
 ...    ..( 19 skipped).    ..  *************
 185    2023-02-11 22:13    32  *************
 186    2023-02-11 22:14    31  ************
 187    2023-02-11 22:15    32  *************
 188    2023-02-11 22:16    31  ************
 ...    ..( 21 skipped).    ..  ************
 210    2023-02-11 22:38    31  ************
 211    2023-02-11 22:39    32  *************
 ...    ..( 13 skipped).    ..  *************
 225    2023-02-11 22:53    32  *************
 226    2023-02-11 22:54    31  ************
 ...    ..( 22 skipped).    ..  ************
 249    2023-02-11 23:17    31  ************
 250    2023-02-11 23:18    32  *************
 ...    ..( 17 skipped).    ..  *************
 268    2023-02-11 23:36    32  *************
 269    2023-02-11 23:37    31  ************
 ...    ..( 15 skipped).    ..  ************
 285    2023-02-11 23:53    31  ************
 286    2023-02-11 23:54    32  *************
 287    2023-02-11 23:55    31  ************
 288    2023-02-11 23:56    32  *************
 ...    ..( 16 skipped).    ..  *************
 305    2023-02-12 00:13    32  *************
 306    2023-02-12 00:14    31  ************
 ...    ..( 18 skipped).    ..  ************
 325    2023-02-12 00:33    31  ************
 326    2023-02-12 00:34    32  *************
 ...    ..( 36 skipped).    ..  *************
 363    2023-02-12 01:11    32  *************
 364    2023-02-12 01:12    33  **************
 ...    ..( 10 skipped).    ..  **************
 375    2023-02-12 01:23    33  **************
 376    2023-02-12 01:24    32  *************
 ...    ..( 21 skipped).    ..  *************
 398    2023-02-12 01:46    32  *************
 399    2023-02-12 01:47    33  **************
 ...    ..(  9 skipped).    ..  **************
 409    2023-02-12 01:57    33  **************
 410    2023-02-12 01:58    32  *************
 411    2023-02-12 01:59    32  *************
 412    2023-02-12 02:00    33  **************
 413    2023-02-12 02:01    33  **************
 414    2023-02-12 02:02    32  *************
 ...    ..(  3 skipped).    ..  *************
 418    2023-02-12 02:06    32  *************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x8000  4        28444  Vendor specific
#1735 worksforme Support for RaidSonic ICY BOX IB-1922MF-C32 USB to NVMe bridge (0x174c:0x2364, ASM2364) bugs.bunny
Description

Hello,

I'm unsure if this is a request for an enhancement or a case like "works as designed". So I apologize in advance if I'm wrong.

I'm using two RaidSonic ICY BOX IB-1922MF-C32 USB to NVMe bridges which have an ASMedia ASM2364 chipset inside. smartmontool is able to print out some information (please see attached outputs). But what moved me to open this ticket are the last lines of the output:

Warning: NVMe Get Log truncated to 0x200 bytes, 0x200 bytes zero filled Error Information (NVMe Log 0x01, 16 of 256 entries)

No matter what tests I run, I don't get any attributes displayed.

Thank you in advance for your support! If you need additional information, outputs, ... please let me know!

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