Custom Query (1562 matches)

Model name SDSSDE61-4T00, 4.O TB

lsusb output is:

Bus 000 Device 001: ID 174c:2362 ASMedia Technology Inc. AS2360  Serial: 323235324753343031303833

with -v

        AS2360:

          Product ID: 0x2362
          Vendor ID: 0x174c  (ASMedia Technology Inc.)
          Version: 80.55
          Serial Number: 323235324753343031303833
          Speed: Up to 10 Gb/s
          Manufacturer: ASMedia
          Location ID: 0x00200000 / 1
          Current Available (mA): 900
          Current Required (mA): 896
          Extra Operating Current (mA): 0
          Media:
              Capacity: 4 TB (4.000.753.467.904 bytes)
              Removable Media: No
              BSD Name: disk4
              Logical Unit: 0
              Partition Map Type: GPT (GUID Partition Table)
              S.M.A.R.T. status: Verified
              USB Interface: 0
              Volumes:
                QuattroTera:
                  Capacity: 4 TB (4.000.751.550.464 bytes)
                  Free: 1,54 TB (1.536.600.047.616 bytes)
                  Writable: Yes
                  File System: ExFAT
                  BSD Name: disk4s1

Smartctl doesn't seem to be able to read its smart status but I'm sure the drive have some SMART data logged as there is a WD/SanDisk dashboard for windows can give a very detailed SMART data dump about the disk itself.

Here is the output of smartctl I'm working on macOS 15.0.1 (24A348) with SAT SMART driver (​https://binaryfruit.com/blog/we-released-sat-smart-driver-for-apple-silicon-macs) installed in order for smartctl to read smart data from usb connected devices.

smartctl -a /dev/disk4

smartctl 7.4 2023-08-01 r5530 [Darwin 24.0.0 arm64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   [No Information Found]
Local Time is:    Sat Oct  5 16:26:17 2024 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

with smartctl -a /dev/disk4 -T permissive

smartctl 7.4 2023-08-01 r5530 [Darwin 24.0.0 arm64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   [No Information Found]
Local Time is:    Sat Oct  5 16:26:37 2024 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
                  Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Warning! SMART Attribute Data Structure error: invalid SMART checksum.
Warning! SMART Attribute Thresholds Structure error: invalid SMART checksum.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x00) 	Offline data collection not supported.
SMART capabilities:            (0x0000)	Automatic saving of SMART data					is not implemented.
Error logging capability:        (0x00)	Error logging NOT supported.
					No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported

The above only provides legacy SMART information - try 'smartctl -x' for more

with smartctl -a /dev/disk4 -T permissive -x

smartctl 7.4 2023-08-01 r5530 [Darwin 24.0.0 arm64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
User Capacity:    316. 018. 688 bytes [316 MB]
Sector Size:      512 bytes logical/physical
Form Factor:      < 1.8 inches
Zoned Device:     Host Aware Zones
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ATA/ATAPI-7 (unknown minor revision code: 0x0063)
Local Time is:    Sat Oct  5 16:26:56 2024 CEST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
                  Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Unavailable
Write cache is:   Unavailable
DSN feature is:   Unavailable
ATA Security is:  Unavailable
Wt Cache Reorder: Unavailable

Warning! SMART Attribute Data Structure error: invalid SMART checksum.
Warning! SMART Attribute Thresholds Structure error: invalid SMART checksum.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x00) 	Offline data collection not supported.
SMART capabilities:            (0x0000)	Automatic saving of SMART data					is not implemented.
Error logging capability:        (0x00)	Error logging NOT supported.
					No General Purpose Logging support.

General Purpose Log Directory not supported

SMART Log Directory Version 3
Address    Access  R/W   Size  Description
0x00           SL  R/O      1  Log Directory
0x03           SL  R/O      2  Ext. Comprehensive SMART error log
0x08           SL  R/O    112  Power Conditions log
0x09           SL  R/W      5  Selective self-test log
0x0e           SL  -       32  Reserved for ZAC-2

SMART Extended Comprehensive Error Log (GP Log 0x03) not supported

SMART Error Log not supported

SMART Extended Self-test Log (GP Log 0x07) not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11) not supported

I received a report from a user that basically indicates the JSON output from smartctl is completely empty. No opening/closing brackets or any other text is output to the command line.

Example command:

smartctl-nc --device={DeviceType} --info --get=security --json pd{PhysicalDeviceNum}

This is on Windows 11. I've reviewed the smartctl code, but can't find any clues. This is also a very isolated case and the first time I have seen it, so it may be some system configuration problem, but am hoping someone could point me in the right direction in diagnosing this.

Also, the non-JSON commands output without issue. This is strictly JSON related.

I could not find any file and doc to run smartctl on esxi Is that possible to run on esxi ? How can do it ?