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Ticket Resolution Summary Owner Reporter
#1512 wontfix Deprecate the mailing list in favor of StackExchange Ohad Schneider
Description

I suggested moving off the old-style mailing list in a recent thread: ​https://listi.jpberlin.de/pipermail/smartmontools-support/2021-July/000728.html

The advantages should be clear, StackExchange (SE) is more efficient than mailing lists by orders of magnitude in practically every parameter.

To address the criticism in that thread:

  1. mailing lists are publicly available, often times mirrored by other mailing list archives, you have them in your mailbox for personal archive etc. So you can find something again.

SE is also publicly available and mirrored in other (albeit sometimes shady) sites, not to mention a million sensitive local sites where internet access is restricted (e.g. in the Israeli Defense Force). It's just way past the point of "too big to fall", there's just no way that content "disappears" from the internet, it's like saying Wikipedia will disappear. And even if it did, it's cached by multiple sites including Google, and every few months you get a full data dump of *all* SE content uploaded to the Web Archive: ​https://archive.org/details/stackexchange. If you want to talk about safety, you can't beat those guys...

  1. It's a matter of time until privately owned platforms (such as StackExchange) might suddenly start charging to read answers (Experts Exchange). Or the service might be attacked and is down right then when you need it

I think the comparison to Stack Exchange is about as ludicrous as saying Google or Wikipedia will start charging money, but at any rate how is this different than SourceForge or MarkLogic?

  1. A public discussion board, such as the one suggested in ticket 217, is generally a better idea, but I've seen exactly this happening with the monitoring plugins mailing list. Everything was moved from mailing list to a discussion board (not sure which one) and because people have abandoned the project and problems with DSGVO/GDPR and technical security vulnerabilities of the discussion board started to arise, the discussion board was shut down. Including all archives. Everything is gone. And there was a lot of helpful information there which would still apply today. Just visit ​https://monitoring-portal.org/ to see for yourself.

Irrelevant, you have zero cost and zero technical maintenance. Either you use ServerFault as-is, or you open an SE sub-site (e.g. smartmontools.stackexchange.com) like they did for a million other topics.

Smartctl is hard core enough, and if anything is behind some sort of a wall, it's these mailing lists which are hard to search and more daunting to participate in for the average user.

#1513 wontfix Seagate IronWolf ST6000VN001-2BB186 attribute 1 raw value Shadow256
Description

Hello,

the drive Seagate IronWolf ST6000VN001-2BB186 is missing in the database. Please see attached file (output from 'smartctl -q noserial -x /dev/sdX')

Regards

#1607 wontfix Bug with Seagate BarraCuda 3.5 (SMR) ST8000DM004-2U9188 on amd64 mrx
Description

Hello,

I found bug with smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64], it's wont detect Seagate BarraCuda 3.5 (SMR) ST8000DM004-2U9188 on amd64 correctly and doesn't read any smart data, but it does on same smartctl version at armv6l-linux-5.17.0-1-rpi.

There is output from smartctl on amd64:

~# smartctl -a /dev/sdb
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: scsi error unsupported field in scsi command

If this is a USB connected device, look at the various --device=TYPE variants
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

If I'm adding --device=sat,auto:

~# smartctl -a /dev/sdb  --device=sat,auto
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.17.0-1-amd64] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               Seagate
Product:              Desktop
Revision:             040B
Compliance:           SPC-4
User Capacity:        8,001,563,221,504 bytes [8.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
Logical Unit id:      0x5000000000000001
Serial number:        NA7HT28P
Device type:          disk
Local Time is:        Mon May  2 15:59:53 2022 BST
SMART support is:     Available - device has SMART capability.
SMART support is:     Disabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature:     0 C
Drive Trip Temperature:        0 C

Error Counter logging not supported

Device does not support Self Test logging

And correct behavior on arm by running smartctl -a /dev/sdb --json:

{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "armv6l-linux-5.17.0-1-rpi",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--all",
      "/dev/sda",
      "--json"
    ],
    "drive_database_version": {
      "string": "7.3/5319"
    },
    "exit_status": 0
  },
  "local_time": {
    "time_t": 1651346131,
    "asctime": "Sat Apr 30 19:15:31 2022 UTC"
  },
  "device": {
    "name": "/dev/sda",
    "info_name": "/dev/sda [SAT]",
    "type": "sat",
    "protocol": "ATA"
  },
  "model_family": "Seagate BarraCuda 3.5 (SMR)",
  "model_name": "ST8000DM004-2U9188",
  "serial_number": "WSC127TX",
  "wwn": {
    "naa": 5,
    "oui": 3152,
    "id": 3766737109
  },
  "firmware_version": "0001",
  "user_capacity": {
    "blocks": 15628053168,
    "bytes": 8001563222016
  },
  "logical_block_size": 512,
  "physical_block_size": 4096,
  "rotation_rate": 5400,
  "form_factor": {
    "ata_value": 2,
    "name": "3.5 inches"
  },
  "trim": {
    "supported": false
  },
  "in_smartctl_database": true,
  "ata_version": {
    "string": "ACS-3 T13/2161-D revision 5",
    "major_value": 2016,
    "minor_value": 109
  },
  "sata_version": {
    "string": "SATA 3.1",
    "value": 127
  },
  "interface_speed": {
    "max": {
      "sata_value": 14,
      "string": "6.0 Gb/s",
      "units_per_second": 60,
      "bits_per_unit": 100000000
    },
    "current": {
      "sata_value": 2,
      "string": "3.0 Gb/s",
      "units_per_second": 30,
      "bits_per_unit": 100000000
    }
  },
  "smart_support": {
    "available": true,
    "enabled": true
  },
  "smart_status": {
    "passed": true
  },
  "ata_smart_data": {
    "offline_data_collection": {
      "status": {
        "value": 0,
        "string": "was never started"
      },
      "completion_seconds": 0
    },
    "self_test": {
      "status": {
        "value": 0,
        "string": "completed without error",
        "passed": true
      },
      "polling_minutes": {
        "short": 1,
        "extended": 963,
        "conveyance": 2
      }
    },
    "capabilities": {
      "values": [
        115,
        3
      ],
      "exec_offline_immediate_supported": true,
      "offline_is_aborted_upon_new_cmd": false,
      "offline_surface_scan_supported": false,
      "self_tests_supported": true,
      "conveyance_self_test_supported": true,
      "selective_self_test_supported": true,
      "attribute_autosave_enabled": true,
      "error_logging_supported": true,
      "gp_logging_supported": true
    }
  },
  "ata_sct_capabilities": {
    "value": 12453,
    "error_recovery_control_supported": false,
    "feature_control_supported": false,
    "data_table_supported": true
  },
  "ata_smart_attributes": {
    "revision": 10,
    "table": [
      {
        "id": 1,
        "name": "Raw_Read_Error_Rate",
        "value": 69,
        "worst": 65,
        "thresh": 6,
        "when_failed": "",
        "flags": {
          "value": 15,
          "string": "POSR-- ",
          "prefailure": true,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 7241282,
          "string": "7241282"
        }
      },
      {
        "id": 3,
        "name": "Spin_Up_Time",
        "value": 92,
        "worst": 92,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 3,
          "string": "PO---- ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 4,
        "name": "Start_Stop_Count",
        "value": 100,
        "worst": 100,
        "thresh": 20,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 8,
          "string": "8"
        }
      },
      {
        "id": 5,
        "name": "Reallocated_Sector_Ct",
        "value": 100,
        "worst": 100,
        "thresh": 10,
        "when_failed": "",
        "flags": {
          "value": 51,
          "string": "PO--CK ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 7,
        "name": "Seek_Error_Rate",
        "value": 100,
        "worst": 253,
        "thresh": 45,
        "when_failed": "",
        "flags": {
          "value": 15,
          "string": "POSR-- ",
          "prefailure": true,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 161127,
          "string": "161127"
        }
      },
      {
        "id": 9,
        "name": "Power_On_Hours",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 2651360621232150,
          "string": "22h+10m+17.318s"
        }
      },
      {
        "id": 10,
        "name": "Spin_Retry_Count",
        "value": 100,
        "worst": 100,
        "thresh": 97,
        "when_failed": "",
        "flags": {
          "value": 19,
          "string": "PO--C- ",
          "prefailure": true,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 12,
        "name": "Power_Cycle_Count",
        "value": 100,
        "worst": 100,
        "thresh": 20,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 7,
          "string": "7"
        }
      },
      {
        "id": 183,
        "name": "Runtime_Bad_Block",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 184,
        "name": "End-to-End_Error",
        "value": 100,
        "worst": 100,
        "thresh": 99,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 187,
        "name": "Reported_Uncorrect",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 188,
        "name": "Command_Timeout",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0 0 0"
        }
      },
      {
        "id": 189,
        "name": "High_Fly_Writes",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 58,
          "string": "-O-RCK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": true,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 190,
        "name": "Airflow_Temperature_Cel",
        "value": 54,
        "worst": 53,
        "thresh": 40,
        "when_failed": "",
        "flags": {
          "value": 34,
          "string": "-O---K ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": true
        },
        "raw": {
          "value": 790233134,
          "string": "46 (Min/Max 26/47)"
        }
      },
      {
        "id": 191,
        "name": "G-Sense_Error_Rate",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 192,
        "name": "Power-Off_Retract_Count",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 4,
          "string": "4"
        }
      },
      {
        "id": 193,
        "name": "Load_Cycle_Count",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 50,
          "string": "-O--CK ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 24,
          "string": "24"
        }
      },
      {
        "id": 194,
        "name": "Temperature_Celsius",
        "value": 46,
        "worst": 47,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 34,
          "string": "-O---K ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": true
        },
        "raw": {
          "value": 90194313262,
          "string": "46 (0 21 0 0 0)"
        }
      },
      {
        "id": 195,
        "name": "Hardware_ECC_Recovered",
        "value": 69,
        "worst": 65,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 26,
          "string": "-O-RC- ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": true,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 7241282,
          "string": "7241282"
        }
      },
      {
        "id": 197,
        "name": "Current_Pending_Sector",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 18,
          "string": "-O--C- ",
          "prefailure": false,
          "updated_online": true,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 198,
        "name": "Offline_Uncorrectable",
        "value": 100,
        "worst": 100,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 16,
          "string": "----C- ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": true,
          "auto_keep": false
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 199,
        "name": "UDMA_CRC_Error_Count",
        "value": 200,
        "worst": 200,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 62,
          "string": "-OSRCK ",
          "prefailure": false,
          "updated_online": true,
          "performance": true,
          "error_rate": true,
          "event_count": true,
          "auto_keep": true
        },
        "raw": {
          "value": 0,
          "string": "0"
        }
      },
      {
        "id": 240,
        "name": "Head_Flying_Hours",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 4972120429821957,
          "string": "5h+19m+17.662s"
        }
      },
      {
        "id": 241,
        "name": "Total_LBAs_Written",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 4919495,
          "string": "4919495"
        }
      },
      {
        "id": 242,
        "name": "Total_LBAs_Read",
        "value": 100,
        "worst": 253,
        "thresh": 0,
        "when_failed": "",
        "flags": {
          "value": 0,
          "string": "------ ",
          "prefailure": false,
          "updated_online": false,
          "performance": false,
          "error_rate": false,
          "event_count": false,
          "auto_keep": false
        },
        "raw": {
          "value": 2321787,
          "string": "2321787"
        }
      }
    ]
  },
  "power_on_time": {
    "hours": 22,
    "minutes": 10
  },
  "power_cycle_count": 7,
  "temperature": {
    "current": 46
  },
  "ata_smart_error_log": {
    "summary": {
      "revision": 1,
      "count": 0
    }
  },
  "ata_smart_self_test_log": {
    "standard": {
      "revision": 1,
      "count": 0
    }
  },
  "ata_smart_selective_self_test_log": {
    "revision": 1,
    "table": [
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      },
      {
        "lba_min": 0,
        "lba_max": 0,
        "status": {
          "value": 0,
          "string": "Not_testing"
        }
      }
    ],
    "flags": {
      "value": 0,
      "remainder_scan_enabled": false
    },
    "power_up_scan_resume_minutes": 0
  }
}
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